Akbank Qms Queue Managment System

Interface Design Award Winner.
Awarded for Good Interface, Interaction and User Experience Design.

Akbank Qms Queue Managment System
by Akbank Design Studio - Staff Channels

  • Awarded April 15, 2020
  • CLIENT: AKBANK T.A.Ş.
  • 10.338
Queue Management System is a design that enables the users who want to receive service from Akbank branches to introduce themselves with personal information or alternative methods and to take priority tickets. The flow of giving the ticket number to the user starts when the one chooses the type of transaction he / she wants to do. The ticketing is a flow that begins with the introduction of the user through the kiosk. After the one introduces himself / herself, the verification process is performed and an appropriate ticket is issued according to the user's transaction.

Queue Management System is a design that enables the users who want to receive service from Akbank branches to introduce themselves with personal information or alternative methods and to take priority tickets. The flow of giving the ticket number to the user starts when the one chooses the type of transaction he / she wants to do. The ticketing is a flow that begins with the introduction of the user through the kiosk. After the one introduces himself / herself, the verification process is performed and an appropriate ticket is issued according to the user's transaction.

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