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Concentric arcs of warm champagne-toned illumination define the spatial architecture of Tsung Han's Retail Store, establishing a radial compositional schema that governs circulation, visual…

Lap AI Taipei Retail Store by Tsung Han Lee is a highly esteemed winner of the very prestigious 2026 Bronze A' Design Award in Interior Space and Exhibition Design Competition Category.


BronzeInterior· 2026

Lap AI Taipei Retail Store

by Tsung Han Lee

Client: LAPT_A. Intelligence Ltd.

Bronze A' Design Award Winner in Interior Category

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The Design

About Lap AI Taipei Retail Store

Lap AI is a compact retail interior that rethinks laptop buying as a guided service journey rather than display driven browsing. Inspired by the swipe gesture, the plan forms a curved loop that reveals products step by step, supporting quick comparison before moving into one to one consultation and aftercare. AI assisted matching and expert guidance help customers find the right device with confidence. Warm white lighting, champagne toned metal and translucent panels create a calm, screen like atmosphere that reduces visual noise and builds trust.

The Recognition

About the Bronze A' Design Award

Lap AI Taipei Retail Store is a Bronze A' Design Award winner, a highly prestigious recognition granted to outstanding designs distinguished by creativity, ingenuity, and astuteness. Bronze winners are amply skillful and strikingly creative artifacts that authenticate the vast experience, imagination, and resourcefulness of their designers. Lap AI Taipei Retail Store is expected to be a highly regarded, admired, and cherished object that is notably professional and innovative. This Bronze A' Design Award-winning design incorporates best practices in art, science, design, and technology, and is excellent for its attention to detail. Lap AI Taipei Retail Store splendidly satisfies needs, touches desires, charms feelings, and appeals to curiosity.

Interviews

Design Interview

What is the main principle, idea and inspiration behind your design?

The main idea behind LAP AI Taipei is to rethink the traditional laptop retail experience through the lens of artificial intelligence and interior design. In many technology stores, customers are often surrounded by too many products, specifications and options, which can easily create choice fatigue.

The design was inspired by the familiar digital gesture of “swiping”. I translated this simple action into a curved interior journey, where customers can move through the space as if they are physically filtering and discovering products. The space becomes a guided experience rather than a conventional product display.

The principle of the design is to make technology feel more intuitive, personal and emotionally engaging. LAP AI Taipei is not only a place to sell laptops; it is a retail interior that helps customers understand, compare and connect with technology in a more human way.

What has been your main focus in designing this work? Especially what did you want to achieve?

My main focus was to reduce the sense of confusion and pressure that often appears in technology retail. Laptop shopping can be very functional and specification-driven, but I wanted to create an interior where the decision-making process feels clearer, calmer and more engaging.

I wanted the space to guide customers naturally. Through circulation, lighting, display rhythm and service points, the design creates a journey from curiosity to comparison, and then to consultation. The goal was to make the customer experience feel more structured without becoming cold or mechanical.

I also wanted to create a new image for technology retail. The space needed to feel futuristic, but still warm and human. For me, the achievement of LAP AI Taipei lies in combining AI-driven thinking with atmosphere, materiality and storytelling.

What are your future plans for this award winning design?

My future plan for LAP AI Taipei is to continue developing it as a reference for a new type of technology retail interior. The project opened many questions about how physical stores can respond to AI, digital behaviour and changing customer expectations.

I would like to further explore how this concept can be adapted to other compact retail environments, especially where customers need guidance, comparison and personalised consultation. The design logic behind LAP AI Taipei can potentially be expanded beyond laptops into other technology or lifestyle retail categories.

Winning this award also gives the project a stronger international platform. I hope it can lead to more conversations around the future of AI-guided retail, customer experience and interior architecture.

Read the Full Interview

Grand Interview

The Bronze A' Design Award recognition for Lap AI Taipei Retail Store is a remarkable testament to how spatial design can reframe an entire retail category, and what strikes me most is the decision to draw the store's entire circulation logic from the swipe gesture, a gesture so embedded in how people process digital choices today; could you walk us through the precise moment that connection clicked for you, and how you went about translating something as fleeting and tactile as a thumb swipe into a physical, three-dimensional curved loop that customers move through in Lap AI Taipei Retail Store?

The swipe gesture came from a very ordinary moment. It is something we do every day on a phone, often without thinking. We swipe to compare, to reject, to choose, and sometimes to discover something that suddenly feels right. That small gesture carries a very clear emotional process.For LAP AI Taipei Retail Store, I wanted to bring that process into a real interior. Laptop shopping can feel heavy because customers have to face many models, numbers, and technical terms at once. I wanted the store to feel less like a room full of products, and more like a clear journey.The curved loop became my way of turning that digital action into space. Customers move through the store in a gentle sequence. They are not pushed to decide too quickly. They can explore, compare, and then move towards consultation at the right moment.What interested me most was the idea of making something flat and quick become physical and memorable. A swipe lasts less than a second on a screen. In this store, it becomes a three dimensional path that people can walk through with their body.

In an era when tech retail environments are frequently dominated by overwhelming product walls and saturated visual stimuli, Lap AI Taipei Retail Store takes a deeply considered counter-position by introducing staged decision-making and guided circulation as its primary spatial strategy; how did your research into customer decision psychology, particularly around choice overload and decision fatigue, directly shape the sequence of zones within Lap AI Taipei Retail Store, and what did you learn about human behavior that you believe most retail designers are still underestimating?

My research started with a simple observation. Many people do not feel fully confident when buying technology products. They may know they need a laptop, but they do not always know how to judge the difference between models. The number of choices can quickly become tiring.I looked at how customers compare products in technology stores. I noticed that the problem is not only too many products. It is also the lack of a calm order. When everything is shown with the same importance, customers have to build their own logic from zero. That creates pressure.In LAP AI Taipei Retail Store, the sequence of zones was designed to reduce that pressure. The journey begins with discovery. Then it moves into comparison, followed by more focused guidance and one to one consultation. The customer is not expected to understand everything at once.What I learned about human behaviour is that people often need emotional reassurance before they can make a rational decision. In retail design, this is sometimes underestimated. Customers are not only buying a product. They are also looking for confidence.

The lighting system deployed in Lap AI Taipei Retail Store is genuinely fascinating, with warm-white light washed into hollow clear panels, champagne reflections pulled through segmented cells, and diffused LEDs integrated into a central silver demo table; in what way did you use light not merely as illumination but as a material in its own right within Lap AI Taipei Retail Store, and how did each lighting decision serve the psychological goal of building customer trust and reducing anxiety during what is often a high-stakes purchasing moment?

I wanted the lighting to feel like part of the space, not just something added to make the store bright. In LAP AI Taipei Retail Store, light works with the hollow panels, champagne toned surfaces, and silver demo table to create a softer way of seeing technology.Tech retail can easily feel sharp and stressful. Too much brightness can make the space feel cold. Too many reflections can make products feel distant. I used warm white light to reduce that tension. It makes the store feel clearer, but not harsh.The hollow panels and segmented ceiling elements help the light spread more gently. The reflections from the champagne metal and silver surfaces add depth without becoming too loud. The goal was to make customers feel guided, not exposed.During a high value purchase, trust is very important. Lighting can help build that trust by making the space feel calm and controlled. It gives customers time to look, compare, and ask questions without feeling rushed. In this project, light became a quiet material that supports both the product and the person.

Read the Full Interview

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
LAP AI is a retail interior concept that translates the gesture of swiping into a curved, theatre-like customer journey. Zoning supports each decision stage from exploration to consultation and aftercare, while AI-assisted guidance helps match users with suitable devices. Calm lighting and durable materials shift tech retail from visual noise to long-term service and care.
Dimensions & Packaging
Floor area is 23.5 sqm. Display capacity is up to 36 laptops. The layout uses a compact curved loop for quick browsing and comparison, and it naturally leads to a one to one consultation point and aftercare support. A central silver metal demo table integrates diffused LED task lighting to reveal product details without glare. A ceiling ring chandelier and track spotlights highlight the displays. Key materials include metalwork, metal laminate panels, frosted acrylic, PC hollow panels, curved plywood in tea tone, curved plywood in white, and a curved timber support structure.
Tags
Interior Design, Retail Design, Store Design, Commercial Interior, Flagship Store, Customer Experience, Service Design, AI Assisted Retail, Spatial Sequencing, Lighting Design
Production Technology
Warm-white lighting unifies champagne-toned metal and neutral wood. Light is washed into hollow clear panels; the cavity reflects the champagne back wall and segmented cells pull it into fine threads that skim curved surfaces. The panels bend to follow the geometry, expressing a swipe-like motion. Semi-transparent layers and controlled reflections evoke a glossy screen. A silver central table uses diffused LEDs for demos; the LAP AI ring chandelier and circular spot track highlight displays.
Design Challenge
The key challenge was translating LAP AI's service-led operating model into a very small retail footprint while clearly expressing the brand's core idea: helping customers find the right device with trust and long-term support. The space had to communicate value beyond display, remain commercially workable, and feel calm and reliable. The design balances product visibility with one-to-one consultation and uses light and materials to create comfort and confidence.
Research
This project investigates customer decision psychology in tech retail, focusing on choice overload, decision fatigue, and trust building. It studies how a service-led brand can translate its operating workflow into spatial strategy by mapping the journey from browsing to comparison, one-to-one consultation, and aftercare. Findings informed a swipe-inspired curved loop and a calm, screen-like lighting and material system to improve clarity, confidence, and brand value.
Inspiration
Inspired by the swipe gesture on a phone, LAP AI turns the act of filtering countless apps into a spatial journey of narrowing choices. In an era of overwhelming options, many customers spend too long comparing devices without clarity. LAP AI uses online AI, expert consultation and long term support to match each person with the right laptop, and the store translates this into guided circulation and staged decision making.
Project Duration
The project commenced in May 2025 in Taipei, Taiwan, and was completed in August 2025.
Operation Flow
Visitors enter and follow a compact, curved loop to view all devices in one sweep. The display sequence supports quick comparison, then naturally leads to a one-to-one consultation point where a sales specialist discusses needs and recommends suitable options. After selection, the same counter supports setup, guidance and aftercare, turning a small footprint into a clear, guided journey from browsing to personalised service.
Image Credits
Photography: Mr.Warmth Studio

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