Baidu Onsite Service Experience Mobiele Toepassing deur Baidu Online Network Technology

Die ontwerp Baidu Onsite Service Experience Mobiele Toepassing deur Baidu Online Network Technology is 'n hoogs gewaardeerde wenner van die baie prestigieuese 2023 A' Design Award in Yster in die Mobiele Tegnologieë, Toepassings en Sagteware Ontwerp-kompetisiekategorie.

YsterMobiel· 2023

Baidu Onsite Service Experience Mobiele Toepassing

deur Baidu Online Network Technology

Kliënt: Baidu Online Network Technology. Beijing

Wenner van die A' Design Award in Yster in die Mobiel-kategorie

14,306

Geverifieerde Toekenningswenner

Verifieer Toekenningsstatus vir #144439

Bekyk by A' Design Award Persverklaring Toekenningskenteken

Kleure

Die Ontwerp

Oor Baidu Onsite Service Experience Mobiele Toepassing

Baidu Onsite Service Experience is 'n mobiele toepassing vir die aanlyn bespreking van huishoudelike dienste. Die ontwerp bied duidelike handelaar-duimnaelskeoue, vereenvoudigde bediening en 'n bekende koppelvlak, sodat gebruikers vinnig 'n benodigde diens kan opspoor. Gebruikers blaai deur die dienslyste, vergelyk aanbiedinge, kies 'n handelaar en voltooi die betaling. Wanneer 'n handelaar 'n bestelling aanvaar, word 'n boodskapwaarskuwing en 'n intydse kaart van die handelaar se ligging verskaf. 'n Agtergrondalgoritme evalueer diensgehalte en werk handelaarranglyste by, en bestellingrekords word gestoor om gebruikersregte te beskerm.

Die Erkenning

Oor die A' Design Award in Yster

Baidu Onsite Service Experience Mobiele Toepassing is 'n wenner van die A' Design Award in Yster, 'n prestigieuse erkenning wat toegeken word aan goeie ontwerpe wat voldoen aan die professionele en industriële vereistes wat van goed ontwerpte skeppings verwag word. Wenners in Yster toon groot vaardigheid, hoë spesialisasie, kundige begrip en die kreatiewe vermoë van hul skeppers. Daar word verwag dat Baidu Onsite Service Experience Mobiele Toepassing 'n hoog aangeskrewe, bewonderde en gekoesterde skepping is wat prakties en innoverend is. Hierdie ontwerp wat die A' Design Award in Yster gewen het, integreer die beste praktyke in die bedryf en het bekwame tegniese kenmerke gekoppel aan kundigheid en talent. Baidu Onsite Service Experience Mobiele Toepassing word gerespekteer vir sy deeglikheid en is ontwerp om verbeterings in lewensgehalte te bied wat help om die wêreld 'n beter plek te maak.

Agter die Ontwerp

Persstel

Krediete, spanlede en tegniese besonderhede verskaf deur die ontwerper.

Unieke Eienskappe: This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
Etikette: Housekeeping Services,Online Services
Produksietegnologie: Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
Ontwerpuitdaging: The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
Navorsing: Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
Inspirasie: Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
Projekduur: The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
Bedryfsvloei: Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
Spanlede: Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao