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Hilfe Punkt موبائل ایپلیکیشن by Ladan Zadfar

Hilfe Punkt موبائل ایپلیکیشن by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award برنجی انعام in سوشل ڈیزائن Competition Category.


برنجسوشل· 2024

Hilfe Punkt موبائل ایپلیکیشن

by Ladan Zadfar

Client: HilfePunkt

A' Design Award برنجی انعام Winner in سوشل Category

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The Design

About Hilfe Punkt موبائل ایپلیکیشن

مہاجرت کنگ ءَ نامعلوم قوانینی گون سرگمی کنگ مانیت، مخصوصاً چے زبانے علم نہ بیت۔ ہلفے پنکٹ یک رہنمائی چراگ اِنت کہ نوکیں آئوکانی راہ آسان کنت، ءُ مختلف خدمات فراہم کنت، مثلاً ملاقاتانی وخت گرپتگ ءُ معلوماتی تازہ کاریاں دریافت کنگ۔ مختلف گروہانی واستہ تیار کرتگ، اے زبانے موانع شکنت، ءُ مادری زبانے تعاون چہ رایج کنت تاکہ حکومتی اداریانی گون واضح رابطہ بوتگ بیت۔ مہم اے اِنت کہ استعمال کنوکانی جاگانی بنیادا تا معلومات تیار کنت۔ ما ئی مشن تیزی گون موافقت ءُ آسان انضمامے واستہ توانمند کنگ اِنت۔

The Recognition

About the A' Design Award برنجی انعام

Hilfe Punkt موبائل ایپلیکیشن A' Design Award برنجی انعام ءِ ورگ آ انت، باز معزز اعتراف کہ تخلیقی صلاحیت، اختراع ءُ ذہانت گوں ممتاز بہترین ڈیزائناں دیگ بیت۔ برنج ءِ ورگ آ بھرپور مہارت ءِ ءُ نمایاں ڈولا تخلیقی شاہکار انت، کہ وتی ڈیزائنراں ءِ وسیع تجربہ، تخیل ءُ ہوشیاری ءِ تصدیق کننت۔ Hilfe Punkt موبائل ایپلیکیشن چہ امید کنگ بیت کہ آ یک باز قدر کنگ بوتگیں، ساراہگ بوتگیں ءُ پیارکنگ بوتگیں چیز بیت، قابل ذکر حد ءَ پیشہ ورانہ ءُ جدت ءِ۔ ای ڈیزائن کہ A' Design Award برنجی انعام ءَ برتگ، فن، سائنس، ڈیزائن ءُ ٹیکنالوجی ءِ بہترین طریقہ شامل کنت ءُ ہورد تفصیلاں ءَ توجہ دیگ ءِ سببا شاندار انت۔ Hilfe Punkt موبائل ایپلیکیشن ضرورتاں جوانیں ڈولا پورا کنت، خواہشاں ءَ ہنچیت، جذباں ءَ موہنت ءُ تجسس کشنت۔

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Migrants and refugees are a big part of germany's society,and as a big part,their confusion,stress and uncertainty can effect the whole society.HilfePunkt is a communicative service app that provides newcomers,specifically refugees,guidance and help.It offers newcomers clear steps,helping them understand what should be done and why.It gives them a sence of responsibilty and self confidence.It minimizes misunderstandings and communication conflicts and targets a faster,easier integration process.
Dimensions & Packaging
The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags
HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology
The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge
Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research
In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration
we are living in a world where democratic design plays a very important role in different societies.Creating a democratic solution for newcomers in Germany to give them the chance of easing their way into their new home was the designers source of inspiration.It is shocking how not knowing the regulations and activities can influence a huge community of people:Migrants!Giving them the opportunity of not getting misinformed by the flood of unnecessary information is one of HilfePunkt's missions .
Project Duration
The project started in February 2023 in Germany.
Operation Flow
HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Image Credits
Mohammad Farshad

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