Seamless Onboarding Aplikacija za mobilno bankarstvo by Getirfinans Design Studio is a highly esteemed winner of the very prestigious 2026 Srebrna nagrada A' Design Award in Dizajn Mobilnih Tehnologija, Aplikacija i Softvera Competition Category.
SrebroMobilni· 2026
Seamless Onboarding Aplikacija za mobilno bankarstvo
Client: GetirFinans
Srebrna nagrada A' Design Award Winner in Mobilni Category
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The Design
About Seamless Onboarding Aplikacija za mobilno bankarstvo
Seamless Onboarding je iskustvo uvođenja korisnika u mobilno bankarstvo kreirano za digitalnu banku GetirFinans unutar Getir aplikacije. Korisnici otvaraju račun, obavljaju verifikaciju identiteta i dobijaju fizičku karticu u roku od nekoliko minuta putem kurira, na isti način kao što se dostavlja narudžba namirnica. Ako verifikacija putem kurira ne uspije, video verifikacija odmah nastavlja proces. Jasne upute, malo koraka i jednostavne mikro interakcije smanjuju neodlučnost. Interfejsi su izgrađeni pomoću SwiftUI i Compose tehnologija radi responzivnih performansi.
The Recognition
About the Srebrna nagrada A' Design Award
Seamless Onboarding Aplikacija za mobilno bankarstvo je pobjednik Srebrne nagrade A' Design Award, izuzetno prestižnog priznanja koje se dodjeljuje vrhunskim, veličanstvenim i impresivnim dizajnima. Srebrni pobjednici iznimno su briljantna i vrlo kreativna djela koja ilustriraju izuzetnu stručnost, talent i oštroumnost svojih dizajnera. Očekuje se da Seamless Onboarding Aplikacija za mobilno bankarstvo bude divno, reprezentativno djelo koje je izuzetno profesionalno i duboko inovativno. Ovaj dizajn koji je osvojio Srebrnu nagradu A' Design Award vrlo je zapažen, nadaleko cijenjen izum koji koristi i pomjera granice umjetnosti, nauke, dizajna i tehnologije. Seamless Onboarding Aplikacija za mobilno bankarstvo je kreacija kojoj se mnogi dive i zavide, koja budi želje, donosi pozitivne osjećaje i raspiruje čuđenje i divljenje.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- GetirFinans reimagines what a bank can feel like. It is the first digital bank born inside a super app ecosystem, where groceries, payments, and finance come together seamlessly. Its innovation lies in empathy. It knows when you might need credit, creates your card instantly, and delivers it in minutes. It turns transactional moments into emotional ones.
For Getir, this experience extends the brand DNA of instant comfort from food to finance. It delivers premium, effortless, and accessible banking at Getir speed. - Dimensions & Packaging
- GetirFinans is a mobile first digital banking experience embedded in the Getir app. It supports real time onboarding, identity verification, card issuance, and courier based delivery. The system integrates logistics infrastructure, digital verification tools, and banking services into a single flow optimized for speed, accessibility, and reliability.
- Tags
- mobile banking, service banking, finance, digital banking
- Production Technology
- The product was designed through iterative design sprints using interactive prototypes. SwiftUI and Compose were used to ensure high performance and responsive interfaces. Courier verification flows were technically integrated with onboarding systems. Polygon based delivery logic and proximity rules enabled reliable card delivery within minutes while maintaining security and scalability.
- Design Challenge
- The main challenge was merging regulated banking processes with ultra fast delivery expectations. Internally, banking requires trust and accuracy, while externally it must comply with legal identity verification and logistics constraints. Designing a flow that feels instant but remains secure required aligning finance, product, and courier operations into one seamless experience without overwhelming users.
- Research
- This project used mixed research to reduce onboarding time and delivery friction in digital banking. Usability testing, journey mapping, and A B testing were conducted using interactive prototypes, analytics, and delivery simulations. Research focused on digitally active banking users. Results showed that speed and reliability were critical to trust. Courier based onboarding increased adoption and confidence, leading to faster conversion, higher satisfaction, and new expectations for instant banking experiences.
- Inspiration
- Getir transformed everyday convenience by delivering groceries in minutes to millions of users. GetirFinans was inspired by extending this same sense of immediacy into the world of finance, making premium banking accessible to all. Built with the clarity and speed of e-commerce journeys, users can open an account within minutes and receive their card through a Getir courier, just like a regular order. From motion design to microcopy, every touchpoint is crafted to make banking feel simple, human, and naturally effortless.
- Project Duration
- The project started in August 2024 in Istanbul and finished in October 2025
- Operation Flow
- GetirFinans onboarding works like ordering groceries. Users open an account inside the Getir app, complete identity verification, and receive their physical card within minutes via a Getir courier. The flow adapts in real time. If courier verification fails, users continue instantly with video verification. Clear guidance, minimal steps, and friendly micro interactions reduce anxiety and make banking feel fast, human, and effortless.
- Patents
- Copyrights belong to Getir Teknolojik Hizmetler A.Ş.
- Team Members
- Erkan Soyupak
Aybüke Salur
Sedef Dilek Erdoğan - Image Credits
- Image #1: GetirFinans Design Studio, Image #2: GetirFinans Design Studio, Image #3: GetirFinans Design Studio, Image #4: GetirFinans Design Studio, Image #5: GetirFinans Design Studio
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