Wel AI Assistent Personal de Correu Electrònic by Ruoyong Hong and Qian Wan

Wel AI Assistent Personal de Correu Electrònic by Ruoyong Hong and Qian Wan is a highly esteemed winner of the very prestigious 2024 A' Design Award de Bronze in Disseny de Tecnologies Mòbils, Aplicacions i Programari Competition Category.

BronzeMòbil· 2024

Wel AI Assistent Personal de Correu Electrònic

by Ruoyong Hong and Qian Wan

Client: Ruoyong Hong and Qian Wan

A' Design Award de Bronze Winner in Mòbil Category

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The Design

About Wel AI Assistent Personal de Correu Electrònic

El concepte integra la IA en els processos diaris de correu electrònic, facilitant la lectura analítica i oferint un enfocament conversacional per a la composició, orientació i redacció fluïda de correus electrònics. El disseny destaca per crear una col·laboració flexible i respectuosa entre humans i IA, i ofereix l'assistent ideal. El disseny també cultiva un estil d'escriptura personal i una biblioteca de relacions socials, beneficiant tant l'usuari com la IA, i fomentant el creixement i la millora com un company de suport en la vida.

The Recognition

About the A' Design Award de Bronze

Wel AI Assistent Personal de Correu Electrònic és un guanyador del guardó A' Design Award de Bronze, un reconeixement altament prestigiós concedit a dissenys sobresortints que es distingeixen per la creativitat, l'enginy i l'astúcia. Els guanyadors de Bronze són artefactes ampliament hàbils i sorprenentment creatius que autentiquen la vasta experiència, la imaginació i el recurs dels seus dissenyadors. Es preveu que Wel AI Assistent Personal de Correu Electrònic sigui un objecte molt apreciat, admirat i estimat, notablement professional i innovador. Aquest disseny guanyador del guardó A' Design Award de Bronze incorpora les millors pràctiques de l'art, la ciència, el disseny i la tecnologia i és excel·lent per la seva atenció al detall. Wel AI Assistent Personal de Correu Electrònic satisfà esplèndidament les necessitats, toca els desitjos, encisa els sentiments i crida la curiositat.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: The concept integrates AI into daily email processes, facilitating analytical reading and offering a conversational approach to seamless email composition, guidance, and drafting. The design stands out for creating a flexible and respectful collaboration between humans and AI, provides assistant that is just right. It then cultivates a personal writing style and a social relationship library, benefiting both the user and the AI, encouraging growth and improvement like a supportive buddy in life.
Dimensions & Packaging: The design is for iOS system and responsive adapting to fit other mobile platform.
Tags: Email App, ChatGPT, Conversational AI, Personal Assistant, UX, Writing
Production Technology: Using Figma and Photoshop, the design creates an intuitive interaction flow and polished visual system. it uses human centered approach, then starts with user research, transitions to design exploration, and concludes with prototype testing. The product integrates GenAI for text tone and intent analysis, drawing insights from prompts in a writing and relationship library. It reviews user daily actions like and selection to continually optimize performance and closely align with user personality.
Design Challenge: Emails blend personal context with universal knowledge. Our goal was an evolving AI buddy that aids and grows with users, diverging from standard chatbots. The design needed seamless integration into daily email activity, avoiding constant screen switching or text box button. Externally, technology constraints barred us from a tangible demo, making it challenging to learn user-AI behaviors. This initiative marks a pioneering stride towards AI companions seamlessly embedded in daily routines.
Research: User interview using AI prototype with scientist are conducted to understand user needs and how user would interact and growth together with AI as well as the feasibility of technology. Diverse email users, from students to professionals are invited. User persona, flow map, affinity map and process mining are used to reveal fluctuating AI assistance and trust based on user confidence and context familiarity in tasks. Together with human-centered UX design, the insights shape the core concept.
Inspiration: In the AI copilot era, the hardest part is integrating AI into personal email systems without overshadowing people own essence. Designing a personal tutor instead of AI ghostwriter for daily communication is a unique approach. Inspired by adept writing buddy, this innovation respects user personality, fostering a sense of control and trust, while enhancing communication efficiency and nurturing a personal AI style, seamlessly integrating into daily activities.
Project Duration: The project started in May 2021 and finished in Sept 2022, in Seattle.
Operation Flow: Wel AI uses tags throughout the app, make text heavy tasks easier. On launch, it shows a brief of emails with tags of purpose. A swipe up reveals an detailed list. Swiping left or right transitions between Assistant and Librarian modes, representing work and train mindsets. In the email view, swipe up to displays in depth analysis or seeks AI guidance. It use of blue and white shades subtly communicates the depth of AI involvement, blending trust with clarity, like a buddy in life.
Team Members: Ruoyong Hong
Qian Wan