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Bliggit Mobile Application by Nortal AS

Bliggit Mobile Application by Nortal AS is a highly esteemed winner of the very prestigious 2021 A' Design Award nga Puthaw in Disenyo sa Teknolohiyang Mobile, Aplikasyon ug Software Competition Category.


PuthawMobile· 2021

Bliggit Mobile Application

by Nortal AS

Client: Nortal AS

A' Design Award nga Puthaw Winner in Mobile Category

Colors

The Design

About Bliggit Mobile Application

Ang Bliggit usa ka mobile application nga naghiusa sa mga serbisyo sa siyudad sa Wuppertal, Alemanya, ngadto sa usa lamang ka online nga palibot. Ang balita, transportasyon, banking, ug mga kalihokan sa kalingawan maabot pinaagi sa usa ka luwas nga digital nga channel. Ang plataporma nagkonektar sa mga lungsuranon uban sa lokal nga mga kompanya, mga tigtanyag sa publikong serbisyo, mga asosasyon, ug ang lokal nga gobyerno. Ang usa ka recommendation engine ug filtering system naghatag og personalisado nga mga resulta, ug ang usa ka smart assistant nagtabang sa adlaw-adlaw nga mga buluhaton sama sa pag-book og lamesa sa usa ka restawran. Ang Bliggit magamit alang sa mga device nga iOS ug Android.

The Recognition

About the A' Design Award nga Puthaw

Bliggit Mobile Application usa ka mananaog sa A' Design Award nga Puthaw, usa ka dungganon nga pag-ila nga gihatag sa maayong mga disenyo nga nakatagbo sa propesyonal ug industriyal nga mga gikinahanglan nga gipaabot gikan sa maayo ang pagkadisenyo nga mga paglalang. Ang mga mananaog sa Puthaw nagpakita og dakong kahanas, taas nga espesyalisasyon, eksperto nga pagsabot, ug mamugnaon nga abilidad sa ilang mga tiglalang. Gilauman nga ang Bliggit Mobile Application mahimong gipabilhan, gihangaan, ug gihigugma nga paglalang nga praktikal ug bag-o. Kini nga disenyo nga nakadaog og A' Design Award nga Puthaw naghiusa sa labing maayong mga praktis sa industriya ug adunay hanas nga teknikal nga mga kinaiya nga nalambigit sa kahibalo ug talento. Bliggit Mobile Application gitahod tungod sa pagkamaabtik niini ug gidisenyo aron maghatag og mga pagpaayo sa kalidad sa kinabuhi nga makatabang sa paghimo sa kalibutan nga mas maayong dapit.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Bliggit is an open platform providing secure digital infrastructure for offering all the services of the city (e.g., news, transport, banking, recreational activities and a lot more) in a single online environment. By creating local synergies and connecting the citizens and service providers of Wuppertal, Bliggit helps strengthen the local community and is mutually beneficial for all stakeholders involved - the citizens, city companies, providers of public services, associations and the local government.
Dimensions & Packaging
The platform is fitted with an adapted recommendations engine and filtering system, built on Apache PredictionIO platform.

In addition, Smart Assistance helps the daily lives of the Wuppertal people through data-based technologies. It is inspired by chatbots, which allows the users book a table at a restaurant for example.
Tags
Innovation, Digital Channel, Smart Services, B2C, Community, Smart Assistant, Prediction IO
Production Technology
The app is available for iOS and Android devices - https://bliggit.de.

Design Tools: Figma, After Effects, Photoshop, Illustrator and Invision.
Development tools: React, React native and Java.
Design Challenge
Finding balance between proactive services and data protection. German market is very aware and concerned about when and how data is being used. This meant that in the designing process we had to find ways how to build trust for the service and give the user the freedom to choose their preferences.
Research
Preliminary analysis and service design included: Research and Service Design, User interviews, German market research, Personas, Ideation workshops, Name generation workshops, Design based iteration process, Design System.
Inspiration
The citizens should have a comfortable and secure digital infrastructure at their disposal that provides easy and quick personalised access to matters related to daily lives. We wanted to offer the companies and service providers in the city of Wuppertal in Germany an additional well-functioning digital gateway for their services, thus facilitating their availability. The objective of the solution was to tackle the fragmentation of the city services and take a step toward a seamless e-society and make the services offered by the city accessible to the citizens through a single digital channel.
Project Duration
The project started in February 2018 in Tallinn, Estonia and finished in the autumn of 2020 in Wuppertal, Germany. The app is currently live and introduced to other cities in Germany.
Operation Flow
The app is a convenient and free digital solution for the citizens, an easy, quick and personalised way to find answers to matters pertaining to their daily lives. Wuppertal city companies and service providers have now an additional low-cost digital channel for making services even better accessible to the people. They can also use the platform for communicating in real time with all the citizens of Wuppertal, by posting information and using the messaging function. The solution is important at this critical time, when digital infrastructure is indispensable.
Patents
Copyrights belong to Bliggit GmbH.
Team Members
UX, Service designer, UX Research - Karin Salu
UX, Service designer, UX Research - Helen Kokk
Designer - Maria Laanejärv
Product Owner & System Analysts - Natalia Kahar
Business Analyst - Liis Mikk
Business Analyst - Hannalore Taal
Image Credits
Image #1: Nortal user Experience Team, Bliggit, 2021
Image #2: Nortal user Experience Team, Bliggit, 2021
Image #3: Nortal user Experience Team, Bliggit, 2021
Image #4: Nortal user Experience Team, Bliggit, 2021
Image #5: Nortal user Experience Team, Bliggit, 2021
Video: Nortal user Experience Team, Bliggit Concept Proposal, 2019

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