Andà à u cuntenutu
Security Center Software di Sicurezza per u Banking Mobile da Akbank T.A.S

U designu Security Center Software di Sicurezza per u Banking Mobile da Akbank T.A.S hè un vincitore altamente stimatu di u prestigiosu premiu 2026 A' Design Award di Bronzu in a Categuria di Cumpetizione Lugiciale.


BronzuLugiciale· 2026

Security Center Software di Sicurezza per u Banking Mobile

da Akbank T.A.S

Vincitore di u premiu A' Design Award di Bronzu in a Categuria Lugiciale

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Vincitore di Premiu Verificatu

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Culori

U Cuncepimentu

À propositu di Security Center Software di Sicurezza per u Banking Mobile

Security Center hè un modulu di sicurezza per l'applicazioni di banking mobile. U modulu porta a prutezzione in a parte visibile di l'usu bancariu di ogni ghjornu. A gestione di i dispusitivi, a cronolugia di e cunnessioni, a verificazione di e chjamate in tempu reale, l'azzioni d'urgenza è i cuntenuti educativi sò riuniti in un solu locu. Alerte proattive guidanu l'utilizatori in i mumenti critichi. Cuntrolli sensibili à u cuntestu ponu limità i trasferimenti durante e chjamate attive. U Security Center funziona in l'applicazioni native iOS è Android. U scopu hè di dà à l'utilizatori una visibilità chjara è un cuntrollu direttu nantu à a sicurezza di u contu.

U Ricunnoscimentu

À propositu di u A' Design Award di Bronzu

Security Center Software di Sicurezza per u Banking Mobile hè un vincitore di u premiu A' Design Award di Bronzu, una ricunniscenza assai prestigiosa attribuita à i disegni eccellenti chì si distinguenu per a creatività, l'ingegnu è l'acutezza. I vincitori di Bronzu sò artefatti largamente abili è sorprendentemente creativi chì autenticanu a vasta sperienza, l'imaginazione è l'ingegnosità di i so disegnatori. Si aspetta chì Security Center Software di Sicurezza per u Banking Mobile sia un oggettu assai apprezzatu, ammiratu è caru, rimarchevulemente prufessiunale è innuvatore. Stu disegnu vincitore di u premiu A' Design Award di Bronzu incorpora e migliori pratiche di l'arte, di a scienza, di u disegnu è di a tecnulugia è hè eccellente per l'attinzione à i detaglii. Security Center Software di Sicurezza per u Banking Mobile suddisfa splendidamente i bisogni, tocca i disideri, incanta i sentimenti è chjama a curiusità.

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Kit Stampa

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Pruprietà Uniche
This design introduces a fully integrated Security Center within mobile banking, transforming security from a background infrastructure into a visible, user-centered experience. It centralizes device management, login transparency, real-time call verification, emergency actions, and educational content into a unified, proactive system. By replacing fragmented security features with a holistic architecture, it strengthens clarity, control, and trust in digital banking.
Dimensioni è Imballaghju
The Security Center operates within native iOS and Android applications as an integrated security module. It supports NFC-based identity verification in selected authentication flows and incorporates context-sensitive transaction controls, such as restricting transfers during active call sessions. The system enables real-time status visibility, centralized device management, and secure login tracking within a scalable banking infrastructure.
Etichette
User-Centered Security, Digital Banking Experience, Security Experience Architecture, Real-Time Verification, Mobile Security Design, Mobile Security Design, Future of Banking
Tecnulugia di Pruduzzione
The Security Center was realized by centralizing and enhancing existing security services within a structured experience architecture. Established protection mechanisms were elevated with new user-facing capabilities and proactive interface alerts, transforming security into an accessible and controllable journey. The project was delivered through close collaboration between design and security teams, ensuring full regulatory alignment.
Sfida di Designu
The main challenge was balancing security and user experience as equally essential values. Banking security is shaped by strict regulations and risk sensitivity, while users expect clarity, control, and ease. We reframed security as a visible, user-centered layer rather than a background function. This required close collaboration between security, compliance, and design teams to elevate protection standards while preserving simplicity and flow.
Ricerca
This project was grounded in qualitative and exploratory design research. The objective was to understand how people with varying levels of digital familiarity and confidence perceive banking security and identify barriers to trust. The methodology included journey mapping, stakeholder workshops, and usability evaluations. Data was gathered through in-depth interviews, behavioral observations, and internal analytics. Participants represented a broad spectrum of digital experience, including individuals who sought the convenience of mobile banking yet felt uncertain about maintaining control. The results revealed that hesitation stemmed from limited visibility and perceived loss of control. These insights led to centralizing security management, embedding proactive guidance, and integrating educational content to empower users. The research strengthened trust across diverse user groups and repositioned security as an inclusive, confidence-enabling, user-centered experience in digital banking.
Ispirazione
Security in digital banking has traditionally remained in the background—rarely perceived as part of the everyday user journey and often noticed only when something went wrong. This gap between technical protection and user perception inspired us to rethink security from a user-centered perspective. Grounded in behavioral insights and customer feedback, we aimed to transform security into an integrated, visible, and confidence-building experience within daily mobile banking.
Durata di u Prugettu
The Security Center project was initiated in final days of 2024 in Istanbul, Turkey, as part of the bank’s digital transformation roadmap and was launched within the mobile banking application in August 2025. The development process involved close collaboration between security, compliance, technology, and design teams. Following iterative testing and internal validation phases, the solution was progressively introduced to customers nationwide across Turkey.
Flussu Operativu
We made it possible for users to fully control and manage their security end-to-end. Within a single, centralized experience, they can define preferred devices and restrict access from others, choose when they log in or authorize transfers, review recent sessions, verify incoming calls, and take immediate action when needed. Proactive alerts guide them at critical moments, transforming security into a transparent and user-driven journey that enables confident decisions.
Brevetti
Akbank
Membri di a Squadra
Gokhan Egri, Abdullah Bakmaz, Zeynep Tutcu, Meray Yildiz, Kivilcim Altun Uca, Demet Kurt
Crediti d'Imagine
Image #1 : Security Center

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