Mae Ling Ap Chatbot gan Qian Wan yn enillydd uchel ei barch o'r 2023 Gwobr Haearn A' Design Award mawreddog iawn yng Nghategori Cystadleuaeth Symudol.

HaearnSymudol· 2023

Ling Ap Chatbot

gan Qian Wan

Cleient: Qian Wan

Enillydd Gwobr Haearn A' Design Award yn y Categori Symudol

20,635

Enillydd Gwobr Wedi'i Wirio

Gwirio Statws Gwobr ar gyfer #144682

Gweld yn A' Design Award Datganiad i'r Wasg Bathodyn Gwobr

Lliwiau

Y Dyluniad

Am Ling Ap Chatbot

Mae Ling yn ap symudol chatbot addysgiadol sy'n darparu adnoddau dysgu dibynadwy am degwch, amrywiaeth a chynhwysiant i helpu myfyrwyr rhyngwladol o Tsieina i ddysgu am wahaniaethu ac aflonyddu a'u hatal. Mae'r ap hefyd yn cysylltu defnyddwyr â ffynonellau dibynadwy eu hysgol i adrodd achosion. Trwy ryngweithio sgwrsiol dynol, mae'r ap yn ei gwneud hi'n haws i bobl siarad am bynciau anodd.

Y Gydnabyddiaeth

Am y Gwobr Haearn A' Design Award

Mae Ling Ap Chatbot yn enillydd Gwobr Haearn A' Design Award, cydnabyddiaeth fawreddog a roddir i ddyluniadau da sydd yn bodloni'r gofynion proffesiynol a diwydiannol a ddisgwylir gan greadigaethau wedi'u dylunio'n dda. Mae enillwyr Haearn yn dangos medrusrwydd mawr, arbenigedd uchel, dealltwriaeth arbenigol a gallu creadigol eu crewyr. Disgwylir i Ling Ap Chatbot fod yn greadigaeth uchel ei bri, a edmygir ac a anwylir, sydd yn ymarferol ac yn arloesol. Mae'r dyluniad buddugol hwn o Wobr Haearn A' Design Award yn integreiddio arferion gorau'r diwydiant ac mae ganddo nodweddion technegol cymwys wedi'u cysylltu â gwybodaeth ymarferol a dawn. Parchir Ling Ap Chatbot am ei drylwyredd ac fe'i dyluniwyd i ddarparu gwelliannau ansawdd bywyd sydd yn helpu i wneud y byd yn lle gwell.

Y Tu Ôl i'r Dyluniad

Pecyn i'r Wasg

Credydau, aelodau tîm a manylion technegol a ddarparwyd gan y dylunydd.

Priodweddau Unigryw: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Dimensiynau a Phecynnu: The app is designed for iOS.
Tagiau: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Technoleg Cynhyrchu: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Her Dylunio: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Ymchwil: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Ysbrydoliaeth: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Hyd y Prosiect: The project started in June 2021 in LA and finished in August 2022 in Seattle
Llif Gweithrediad: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.