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Easy PT Easy Anwendung zur Triage in der Physiotherapie by Stacey Chen

Easy PT Easy Anwendung zur Triage in der Physiotherapie by Stacey Chen is a highly esteemed winner of the very prestigious 2026 A' Design Award in Eisen in Mobildesign Competition Category.


EisenMobil· 2026

Easy PT Easy Anwendung zur Triage in der Physiotherapie

by Stacey Chen

Client: Stacey Chen

A' Design Award in Eisen Winner in Mobil Category

6,122

Verified Award Winner

Verify Award Status for #173959

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The Design

About Easy PT Easy Anwendung zur Triage in der Physiotherapie

Easy PT Easy ist eine mobile Anwendung, die Physiotherapie-Patienten beim ersten Besuch durch einen klaren und fundierten Behandlungsweg führt. Papierkram wird durch einen optimierten Onboarding-Prozess ersetzt. Werkzeuge zur Selbsteinschätzung der Symptome helfen den Nutzern, ihre Schmerzen zu verstehen, und direkte Verbindungswege bringen sie ohne Überweisung durch einen Allgemeinarzt mit Physiotherapeuten zusammen. Nachvollziehbare Fallbeispiele und eine einfache Benutzeroberfläche nehmen Ängste und schaffen Vertrauen. Die Anwendung wurde entwickelt, um Patienten dabei zu unterstützen, eine aktive Rolle in ihrem Heilungsprozess zu übernehmen.

The Recognition

About the A' Design Award in Eisen

Easy PT Easy Anwendung zur Triage in der Physiotherapie ist Gewinner des A' Design Award in Eisen, einer prestigeträchtigen Anerkennung für gute Designs, die die beruflichen und industriellen Anforderungen erfüllen, die an gut gestaltete Schöpfungen gestellt werden. Eisen-Gewinner zeigen großes Können, hohe Spezialisierung, fachkundiges Verständnis und die kreative Kapazität ihrer Schöpfer. Von Easy PT Easy Anwendung zur Triage in der Physiotherapie wird erwartet, dass es eine hochgeschätzte, bewunderte und geliebte Schöpfung ist, die praktisch und innovativ ist. Dieses mit dem A' Design Award in Eisen prämierte Design integriert bewährte Branchenverfahren und weist kompetente technische Merkmale in Verbindung mit Know-how und Talent auf. Easy PT Easy Anwendung zur Triage in der Physiotherapie wird für seine Gründlichkeit geschätzt und ist darauf ausgelegt, Verbesserungen der Lebensqualität zu liefern, die dazu beitragen, die Welt zu einem besseren Ort zu machen.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Easy PT-Easy a user-friendly app that guides first-time physical therapy patients through a clear, informed care journey. It replaces paperwork with a streamlined onboarding process, offers symptom self-assessment tools, and connects users directly with PTs, removing the need for a general doctor referral. Through relatable case examples and intuitive design, it eases anxiety, builds trust, and empowers patients to take an active role in their recovery.
Dimensions & Packaging
As a digital product, Easy PT-Easy was designed for mobile platforms with a responsive UI adaptable to various screen sizes. It was prototyped using Figma, focusing on accessibility, touch-friendly interaction, and clear visual hierarchy. The app features symptom check tools, narrative-based onboarding, and direct PT connection pathways, all optimized for user flow efficiency and emotional clarity in first-time physical therapy experiences.
Tags
App Design, UIUX, User Experience Design, User Interface Design, Design Reserach, Mobile App, Physical Therapy, PT, Virtual Triage
Production Technology
Stacey Chen employed human-centered design methods, beginning with qualitative research through interviews and journey mapping to identify user pain points. She synthesized insights into key design goals: clarity, empathy, and accessibility. Low-fidelity wireframes and user flows were iterated based on feedback, leading to a refined prototype. The final design emphasizes intuitive interaction, storytelling, and efficient onboarding tailored to first-time PT patients.
Design Challenge
The hardest part was addressing patients’ emotional uncertainty while navigating the complexity of the healthcare system. Social stigma around injury and limited access to clear information made it difficult for users to trust or engage early. Technological limitations in existing PT systems and privacy concerns also posed challenges. Overcoming these meant designing a solution that felt human, safe, and intuitive, bridging gaps in empathy, access, and communication.
Research
This project used qualitative research to understand the emotional and practical challenges of starting physical therapy. The goal was to uncover patient pain points and gaps in the process. Interviews and surveys were conducted with both patients and clinicians. Insights revealed confusion, fear, and a lack of clear guidance. These findings shaped a design that simplifies the PT journey, improves communication, and encourages early engagement, benefiting both healthcare systems and patient well-being.
Inspiration
Having gone through a serious accident, Stacey Chen experienced firsthand the confusion and anxiety surrounding physical therapy. This inspired her to investigate how design could ease that journey. Through interviews with patients and clinicians, she identified critical gaps in communication and preparedness. The resulting design blends empathetic storytelling with intuitive tools to guide users, reduce anxiety, and improve access to physical therapy.
Project Duration
The project started in January 2024 in Chicago and finished in June 2024 in Chicago.
Operation Flow
Easy PT-Easy guides users step by step, starting with a simple introduction and relatable story to ease anxiety. Users answer a few questions about their pain, and the app helps them understand what might be happening. It then connects them directly to a physical therapist. No doctor visit needed. By setting clear expectations and using friendly language, the app helps patients feel more prepared, supported, and confident about starting their recovery journey.
Image Credits
Image #1: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #2: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #3: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #4: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #5: Illustrator Stacey Chen, Easy PTeasy, 2024.

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