Tipit El Dispositivo De Propina Sin Efectivo by Desdorp

Tipit El Dispositivo De Propina Sin Efectivo by Desdorp is a highly esteemed winner of the very prestigious 2022 A' Design Award de Plata in Diseño Comercial Competition Category.

PlataComercio· 2022

Tipit El Dispositivo De Propina Sin Efectivo

by Desdorp

Client: Tipit

A' Design Award de Plata Winner in Comercio Category

141,470
Verified Award Winner
Verify Award Status for #127554

Visit Site View at A' Design Award Press Release Award Badge

Colors

The Design

About Tipit El Dispositivo De Propina Sin Efectivo

Tipit es el primer lector de tarjetas del mundo que permite dejar propinas de forma transparente con una tarjeta bancaria, un teléfono o un reloj inteligente. El producto está diseñado para visitantes que quieran agradecer al personal de servicio y para camareros, bartenders que quieran recibir propinas de forma digital. El dispositivo basculante con rueda giratoria ofrece un escenario de uso lúdico que hasta ahora no existía en el área de pagos. Menos efectivo, más libertad y menos impuestos. Tipit es la nueva forma de decir "Gracias por su servicio" con una tarjeta de plástico o un dispositivo inteligente.

The Recognition

About the A' Design Award de Plata

Tipit El Dispositivo De Propina Sin Efectivo ha ganado el A' Design Award de Plata, un reconocimiento extraordinariamente prestigioso concedido a diseños de gama alta, magníficos e impresionantes. Los ganadores de Plata son obras tremendamente brillantes y sumamente creativas que ilustran la destacada experiencia, el talento y la agudeza de sus diseñadores. Se espera que Tipit El Dispositivo De Propina Sin Efectivo sea una obra maravillosa y emblemática, notablemente profesional y profundamente innovadora. Este diseño ganador del A' Design Award de Plata es una invención muy notable y admirada que beneficia y hace avanzar las fronteras del arte, la ciencia, el diseño y la tecnología. Tipit El Dispositivo De Propina Sin Efectivo es una creación enormemente envidiada que evoca deseos, aporta sentimientos positivos y despierta asombro y admiración.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Tipit is the world’s first card reader that makes it possible to transparently leave tips with a bank card, phone or smartwatch. It is a cashless tipping device, which is primarily intended for cafés, bars and restaurants visitors, who want to thank the service staff. On the other hand, product is designed for waiters, bartenders who want to get tips digitally. Finally, it is also dedicated for managers, who want to provide an opportunity for staff to increase revenue.
Dimensions & Packaging: Depth: 212 mm
Width: 127 mm
Height: 83 mm
Tags: Tips, cashless, payment, tipping, staff, thank you, tipit, desdorp, card
Production Technology: Final product is made in small local production. Soft touch of the product is very suitable for using product and disinfecting after the day. The screen is bend in the proper position to be perfectly visible to the users. The potentiometer attracts to play and experiment with the device and that encourages to leave a tip for the stuff even more.
Design Challenge: The biggest challenge was to develop a product which had no analogues and to discover a new user scenario for tipping. It had to be a new design, with a clear usage scenario that didn’t exist before for payment. In order to check the general proportions and imagine usage of the product in real environment during lockdown - the augmented reality was used. The playfulness is embedded in core of the product and angle of the screen is bent to the proper position to be perfectly visible for users.
Research: The public is making less and less use of cash for convenience, simplicity, hygiene, easier accounting and transparent billing. This leads to a problem, where there is no way to leave a tip with a cash to show appreciation for the service. An option to thank with a card through the main payment terminal is being transferred as employment-related taxes and then deducted from the amount. In this case, the waiter or bartender gets just over half of what the customer would like to leave.
Inspiration: The idea of the product was inspired by an existing problem of not being able to say "Thank you for your service" with tips when paying at the bar or restaurant with a plastic card or smart device. The principle of usage was inspired by amplifier design where the potentiometer wheel is being rotated to adjust sound settings, while in this case it is rotated to adjust the amount of tips to be given.
Project Duration: The project has started during the lockdown in 2020 Vilnius, Lithuania. Primary prototypes were made by the end of summer and finalized in December. Then small amount manufacturing has started. In the middle of 2021 first Beta versions of the product were placed in different restaurants and bars of Vilnius. In October of 2021 the product was highlighted during the design week in Vilnius and later was appreciated by national “Good Design” award in Lithuania.
Operation Flow: The potentiometer attracts people to play with the device. It encourages people to leave a tip for the stuff even more. The user selects amount of the tip by turning the wheel. The torque encourages the user to explore - to turn more or to go back and balance the desired amount. All you need is to press the wheel to capture the amount and touch it with a card or smart device. The amount collected is distributed equally to staff at the end of the work, deducting only 15% of taxes.
Team Members: Design: Desdorp (Denis Orlenok & Deividas Juozulynas)
RND & Management: Tipit
Support: Švyturis nealkoholinis
Image Credits: Image #1: Desdorp;
Image #2-5: Tipit;
Photo & Video credits - Tipit & Švyturis nealkoholinis