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Caster کنترل از راه دور by Mariana Couto and Tiago Correia

Caster کنترل از راه دور by Mariana Couto and Tiago Correia is a highly esteemed winner of the very prestigious 2020 جایزه آهنی A' Design Award in طراحی دستگاه‌های دیجیتال و الکترونیکی Competition Category.


آهنلوازم الکترونیکی مصرفی· 2020

Caster کنترل از راه دور

by Mariana Couto and Tiago Correia

Client: Telefonica

جایزه آهنی A' Design Award Winner in لوازم الکترونیکی مصرفی Category

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Verified Award Winner

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Colors

The Design

About Caster کنترل از راه دور

کنترل از راه دور کاستور برای استفاده با Movistar و سرویس تلویزیون Telefonica طراحی شده است. عناصر مهم کنترل ، ناحیه ناوبری مرتب شده و نمادی است که با دقت برای عملکرد صوتی یکپارچه قرار داده شده و به کاربر امکان تعامل با دستیار مجازی Aura را می دهد. در سمت عقب کنترل از راه دور ، یک پوشش نرم راحتی بیشتر و یک چنگ زدن مناسب را فراهم می کند ، که به راحتی امکان مدیریت ایمن را فراهم می کند. به دلیل وجود حسگر نور داخلی ، هنگام کار با دستگاه در یک اتاق کم نور ، بیشترین دکمه های کنترل از راه دور روشن می شوند.

The Recognition

About the جایزه آهنی A' Design Award

Caster کنترل از راه دور برنده جایزه آهنی A' Design Award است، شناختی معتبر که به طراحی‌های خوبی اعطا می‌شود که الزامات حرفه‌ای و صنعتی مورد انتظار از آفرینش‌های خوب طراحی‌شده را برآورده می‌کنند. برندگان آهن مهارت بزرگ، تخصص بالا، درک کارشناسانه و ظرفیت خلاقانه سازندگان خود را نشان می‌دهند. از Caster کنترل از راه دور انتظار می‌رود آفرینشی بسیار ارجمند، ستوده و دوست‌داشتنی باشد که کاربردی و نوآورانه است. این طراحی برنده جایزه آهنی A' Design Award بهترین رویه‌های صنعت را یکپارچه می‌کند و ویژگی‌های فنی شایسته‌ای دارد که با دانش عملی و استعداد پیوند خورده است. Caster کنترل از راه دور به سبب دقتش محترم است و برای عرضه بهبودهای کیفیت زندگی که به بهتر شدن جهان کمک می‌کنند طراحی شده است.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Caster Remote Control was designed to use with Telefonica Movistar TV service. Important control elements are the centrally arranged Directional Pad area and the strikingly Voice Command button that lets the user interact with Aura, their virtual assistant.
On the reverse side of the remote a soft coating provides additional comfort and a good grip, which enables particularly secure handling. The most frequently used buttons light up when the device is picked up in a dimly lit room.
Dimensions & Packaging
Width 44.3 mm x Depth 22.1 mm x Height 191.8 mm
Tags
TV, STB, Remote Control, Caster, Electronics, BLE, Voice Search, Wireless, Telefonica, Aura
Production Technology
ABS and polycarbonate (PC) plastics are put through injection moulding technique to create the casing of the Remote Control - top, bottom, battery lid and lens pieces.
The keypad piece is casted in silicone rubber with the exact specified hardness to assure an optimal button click feeling. All the graphics are silkprinted in the specified Pantone colour references using custom-tailored jigs to attest quality parameters.
Design Challenge
At ideation phase the main challenge was to keep the end-user at the center of the design language. This would be the first Voice Command device for Telefonica customers, therefore it was crucial to develop a cohesive, high-tech and yet intuitive product.
Research
Firstly, and together with Telefonica, focus groups were performed with end customers to acknowledge: (1) technological preferences, (2) ergonomic requirements, (3) sense of design, (4) emotional response to brand elements. Additionally, an extensive study has been conducted within the Call Centers' Department in order to understand the main flaws of available TV services and respective devices. Those inputs informed the Design team and served as the initial briefing.
Inspiration
The inspiration for Caster Remote Control came from automotive design, well-known by its fluent and aerodynamic lines. Therefore, Caster unique design language is marked by its flowing curves and organic shapes. This product was carefully designed to respond both to the needs of our customer, the TV operator, and to the needs of the end-user. The first ones focus on brand awareness and outstanding functionalities, whilst the latter is looking for ease-of-use and comfort.
Project Duration
Caster Remote Control project was developed in different phases, from requirement research to product release.
First brainstorm meetings were held in March 2018, in Madrid. Until mid-2019 main actions were mechanical, electrical and software development, moulding production, and samples validation. First Mass Production run took place in November 2019, in Asia. The product was made available in stores all over Spain during January 2020.
Operation Flow
Caster Remote Control has a dual-mode interaction, from the most traditional button click to the sophisticated voice search technology. These interaction modes complement each other and provide a complete and intuitive user experience.
For an even higher-end experience, a backlight system with pick-up and light sensors has been added to the device. This allows the end user to perfectly interact with the remote even at low light conditions.
Patents
Copyrights belong to Tech4home Ltd 2019
Team Members
Mariana Couto
Tiago Correia
Image Credits
All images created by João Santos (Chief Design Officer at Tech4home)

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