Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje troch Naseer Ahmed and Siva Teja Boddeti

Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje troch Naseer Ahmed and Siva Teja Boddeti is in heech wurdearre winner fan de tige prestizjeuze 2024 A' Design Award yn Sulver yn de kompetysje-kategory Ynterface, Ynteraksje en Brûkersûnderfining Ûntwerp.

SulverYnterface· 2024

Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje

troch Naseer Ahmed and Siva Teja Boddeti

Klant: Act

A' Design Award yn Sulver Winner yn de kategory Ynterface

86,897

Ferifiearre Priiswinner

Ferifiearje Prisstatus foar #159375

Besykje Side Besjoch by A' Design Award Parseberjocht Priisbadge

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It Untwerp

Oer Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje

Atria Convergence Technologies is in mobile applikaasje-ynterface makke foar in oanbieder fan telekommunikaasjetsjinsten. De applikaasje lit klanten tsjinsten, apparaten en betellingen op ien plak beheare. Faak brûkte transaksjes binne binnen in pear stappen te finen om tiid te besparjen. In dúdlike ynformaasje-arsjitektuer organisearret de ynhâld, sadat yndividuele funksjes maklik te finen binne. De ynhâld is ôfstimd op it gedrach fan de brûker, en loyaliteitsbeleannings stypje de belutsenens. Feilichheidsfunksjes binne opnommen om fertrouwen op te bouwen. De modulêre struktuer makket it mooglik om letter nije funksjes ta te foegjen.

De Erkenning

Oer de A' Design Award yn Sulver

Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje is in winner fan de A' Design Award yn Sulver, in bûtengewoan prestisjeuze erkenning foar topûntwerpen dy't prachtich en yndrukwekkend binne. Sulverwinners binne tige briljante en ekstreem kreative wurken dy't de treflike ekspertize, it talint en de skerpsinnigens fan har ûntwerpers yllustrearje. Fan Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje wurdt ferwachte dat it in prachtich foarbyldwurk is, opmerklik profesjoneel en djip ynnovatyf. Dit winnende ûntwerp fan de A' Design Award yn Sulver is in tige opfallende, bewûndere útfining dy't foardiel bringt en de grinzen fan keunst, wittenskip, ûntwerp en technology ferleget. Atria Convergence Technologies Telekommunikaasje Mobile Applikaasje is in skepping dêr't breed oerjûn wurdt, dy't winsken wekker makket, positive gefoelens bringt en ferwûnderjen en fernuvering opwekket.

Efter it Untwerp

Parsepakket

Credits, teamleden en technyske details levere troch de ûntwerper.

Unike Eigenskippen: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Ofmjittingen & Ferpakking: not applicable
Labels: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Produksjetechnology: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Untwerpútdaging: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Undersyk: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Ynspiraasje: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Projektdoer: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Operaasjestreamferrin: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Teamleden: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair