Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste le Baidu Online Network Technology

Tha Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste le Baidu Online Network Technology na bhuannaiche air leth urramach anns an fharpais chliùitich 2023 Duais Iarainn A' Design Award ann an Roinn Farpais Dealbhadh Theicneòlasan, Aplacaidean agus Bathar-bog Fòn-làimhe.

IarannFòn-làimhe· 2023

Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste

le Baidu Online Network Technology

Neach-ceannach: Baidu Online Network Technology. Beijing

Buannaiche Duais Iarainn A' Design Award ann an Roinn Fòn-làimhe

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Buannaiche Duais Dearbhaichte

Dearbhaich Inbhe na Duaise airson #144439

Seall aig A' Design Award Brath Naidheachd Suaicheantas Duaise

Dathan

An Dealbhadh

Mu dheidhinn Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste

Téacs an Leabhair: Is aip shoghluaiste é Baidu Onsite Service Experience chun seirbhísí baile a chur in áirithe ar líne. Cuireann an dearadh mionsamhlacha soiléire ceannaithe i láthair, oibriú simplithe agus comhéadan aithnidiúil, ionas gur féidir le húsáideoirí an tseirbhís atá de dhíth orthu a aimsiú go tapa. Déanann úsáideoirí na liostaí seirbhíse a bhrabhsáil, tairiscintí a chur i gcomparáid, ceannaí a roghnú agus an íocaíocht a chríochnú. Nuair a ghlacann ceannaí le hordú, cuirtear foláireamh teachtaireachta agus léarscáil fíor-ama de shuíomh an cheannaí ar fáil. Déanann algartam cúlraoin cáilíocht na seirbhíse a mheasúnú agus rangú na gceannaithe a nuashonrú, agus stóráiltear taifid ordaithe chun cearta an úsáideora a chosaint.

An Aithneachadh

Mu dheidhinn Duais Iarainn A' Design Award

Tha Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste air Duais Iarainn A' Design Award a bhuannachadh, aithneachadh urramach a bheirear do dhealbhaidhean math a choinnicheas ris na riatanasan proifeiseanta is gnìomhachais a thathar a' sùileachadh bho chruthachaidhean a chaidh an dealbhadh gu math. Tha buannaichean Iarainn a' nochdadh sgil mhòr, speisealachadh àrd, tuigse eòlaiche agus comas cruthachail an luchd-cruthachaidh. Thathar an dùil gum bi Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste na chruthachadh air a bheil mòran meas, ion-mholta agus gràdhach a tha practaigeach agus ùr-ghnàthach. Tha an dealbhadh seo a bhuannaich Duais Iarainn A' Design Award a' cur nan cleachdaidhean as fheàrr sa ghnìomhachas còmhla agus tha feartan teignigeach comasach aige ceangailte ri eòlas-dèanamh agus tàlant. Tha meas air Baidu Onsite Service Experience Feart Bunasach: Aip Shoghluaiste airson a dhùrachd agus chaidh a dhealbhadh gus leasachaidhean càileachd beatha a thoirt seachad a chuidicheas le bhith a' dèanamh an t-saoghail na àite nas fheàrr.

Air Cùl an Dealbhaidh

Pasgan Naidheachd

Creideasan, buill sgioba agus fiosrachadh teicnigeach a chuir an dealbhaiche ri chèile.

Feartan Sònraichte: This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
Tagaichean: Housekeeping Services,Online Services
Teicneòlas Cinneasachaidh: Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
Dùbhlan Dealbhaidh: The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
Rannsachadh: Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
Brosnachadh: Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
Faid a' Phròiseict: The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
Sruth Obrachaidh: Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
Buill na Sgioba: Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao