Ouro Robótica · 2020
Niro Max Robot de Servizo
- A' Design Award de Ouro 2020 in Robótica
- CLIENT: Baidu
- Estimated Number of Design Views: 66,849
- Verification code 87E49ED740 · Verify this award
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About Niro Max Robot de Servizo
Niro Max é un robot de servizo deseñado para aeroportos. O recoñecemento facial e a interacción en linguaxe natural permítenlle ao robot asistir aos pasaxeiros coa facturación, a devolución de billetes, a información de voos e outras consultas. A tecnoloxía SLAM permítelle a Niro Max moverse libremente pola terminal e recargarse sen asistencia. Un compartimento traseiro alberga un desfibrilador e un botiquín de primeiros auxilios. A carcasa está fabricada en PC e ABS moldeados por inxección, cunha estrutura interna de aluminio e chapa metálica. O obxectivo é ofrecer un servizo proactivo con menores custos laborais.
About the A' Design Award de Ouro
Niro Max Robot de Servizo gañou o A' Design Award de Ouro, un recoñecemento inmensamente prestixioso outorgado a deseños de primeira clase, marabillosos e sobresaíntes. Os gañadores Ouro son creacións sumamente innovadoras, visionarias e glamurosamente deslumbrantes que reflicten o xenio, a sabedoría e a destreza dos seus deseñadores. Espérase que Niro Max Robot de Servizo sexa unha invención moi eloxiada, pioneira e monumental que ofrece un valor sen precedentes. Este deseño gañador do A' Design Award de Ouro é un proxecto espectacular e respectado que beneficia moito a arte, a ciencia, o deseño e a tecnoloxía e fai avanzar os seus límites. Niro Max Robot de Servizo crea intensos sentimentos de desexo, esperta a paixón, anima a creatividade e fascina.
Press Kit
- Unique Properties
- NIRO-Max is an airport service robot can perform face recognition and natural language interaction. The SLAM technology enables it “walk” freely and charge itself autonomously to assist passengers with check-in, ticket return, flight info, and other inquiries while patrol airports. The back box of it is equipped with an AED and first aid kit. It can reach out to more passengers in need and proactively provide services with a less businesses system labor costs and a higher operational efficiency.
- Dimensions & Packaging
- 530mm x 500mm x 1500mm
- Tags
- Artificial Intelligence, Mobile, Service, Robot, Robotic
- Production Technology
- The shell of NIRO Max is adopted with PC and ABS injection molding, and its internal skeleton is realized with aluminum and sheet metal processes. The case is secured with buckles and screws and multiple rounds of optimization have been done to achieve rapid disassembly of it. Max presents many Baidu AI technologies including the NLP, computer vision, cloud computing, and Easy Talk. The integration of ultrasonic, infrared wave sensors and SLAM technology provides a safe guarantee for the robot.
- Design Challenge
- Based on our research, proper mimic of human and cute appearance can enhance users' willingness to interact: Instead of using black screen, we applied a white light-transmitting material and displayed digital expressions through projection on the robot face. After rounds of optimization in the areas of acoustic and mechanical design for its structure, the final design has no screw on the surface achieved an easy assemble and disassemble reducing the difficulty and cost of its maintenance.
- Research
- Quantitative and qualitative, user interview, case study
Research content: user preferences of robot appearance, human-robot interaction in public, robot height, Uncanny Valley.
Key finding: lack of interaction willingness, unfriendly experience
Solution: arms increase users' perception of it being intelligent for higher willingness to interact, and eyes bring a more human like feeling.
Taller than users will pose a pressure to users and cute appearance increases users’ willingness to interact. - Inspiration
- Baidu, the world's largest Chinese search engine company, also a technology company of artificial intelligence represented by robots like Max launched in business scenarios. Max is a perfect combination of high technology and supreme user experience. In 5G eras, compared to human services, service robots can assist passengers in need accurately and flexibly to provide proactive services with a less businesses system labor costs and a higher operational efficiency.
- Project Duration
- The project was launched in Beijing in January 2019 and officially released at the Baidu Yunzhi Summit in September 2019.
At present, hundreds of Taiwan-level cooperation agreements have been signed in the government affairs scenes such as China Customs and Vehicle Administration, and part of the delivery has been completed. In addition, there are a lot of cooperation in negotiation in airports and shopping malls. - Operation Flow
- The recessed screen helps protect user privacy. The depth camera can find the user and calculate user's distance to adjust speaker volume accordingly for better privacy. Digital facial expressions increase the humanity of interacting with the robot.
Max can move, watch, listen, think and speak like a human. It can identify the main speaker in a group conversation under noisy airport environment. When a user touches it, touch sensors can sense user touch's position and direction to give feedback.
