Ling App Chatbot Qian Wan omba'apóva ha'e rembiporuarã oñemba'eguaséva 2023 A' Design Award Fiero pegua Celular Jejapo Ñeha'ã Categoría-pe.

FieroCelular· 2023

Ling App Chatbot

Qian Wan -gua

Mba'eporuhára: Qian Wan

A' Design Award Fiero Rembiporuarã Celular Categoría-pe

20,635

Premio Rembiporuarã Oñemoneĩva

Emoneĩ Premio Reko #144682 Peg̃ua

Ehecha A' Design Award-pe Marandu Myasãi Mba'ete Jeguerohory

Sa'y

Diseño

Ling App Chatbot Rehegua

Ling ha'e peteĩ app móvil chatbot mbo'esyháva ome'ẽva mbo'esyha recurso ijeroviahávape tekojojahápe, opaichaguápe ha oikejokuápe g̃uarã, oipytyvõ hag̃ua temimbo'e chino internacional oikuaa ha ojoko hag̃ua ñemboyke ha ñembyasy. Ko app avei ombojoaju puruhárape hembo'esyha fuente jeroviahávape ojehaihápe caso rehegua. Ñemongeta porã yvypóraicha rupi, ko app ombohape'ỹve ñemongeta tema hasýva rehegua.

Jeguerohory

A' Design Award Fiero Rehegua

Ling App Chatbot ohupyty A' Design Award Fiero, peteĩ ñehechakuaa prestigioso oñeme'ẽva diseño iporã-pe ohupytýva requisito profesional ha industrial oñeha'ãrõva creación iporã oñemoĩva-gui. Umi ganador Fiero ohechauka habilidad guasu, especialización yvate, comprensión experta ha capacidad creativa umi creador rehegua. Oñeha'ãrõ Ling App Chatbot ha'eha creación ojehayhúva, admirada ha estimada, práctica ha innovadora. Ko diseño ohupytýva A' Design Award Fiero ombojoaju mejor práctica industria rehegua ha oguereko característica técnica competente ojoajúva conocimiento ha talento ndive. Ling App Chatbot oñerespeta hembiapo cuidadoso rupi ha oñemoĩ ome'ẽ hag̃ua mejora calidad de vida rehegua oipytyvõva yvy ape iporãve hag̃ua.

Diseño Rapykuéri

Marandu Aty

Diseñador ome'ẽva'ekue crédito, aty pegua ha mba'e técnico.

Mba'e Iñambuéva: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Tuichakue ha Ñemyenyhẽ: The app is designed for iOS.
Ñe'ẽ Rape: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Ñeapopy Tecnología: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Diseño Jepy'apy: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Ñesẽheka: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Inspiración: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Proyecto Ára Tuichakue: The project started in June 2021 in LA and finished in August 2022 in Seattle
Mba'apo Rape: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.