Hilfe Punkt Ñemohendaha Pumbyry Popegua by Ladan Zadfar

Hilfe Punkt Ñemohendaha Pumbyry Popegua by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award Brónse in Tekove Aty Jejapo Competition Category.

BrónseTekove Aty· 2024

Hilfe Punkt Ñemohendaha Pumbyry Popegua

by Ladan Zadfar

Client: HilfePunkt

A' Design Award Brónse Winner in Tekove Aty Category

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Verified Award Winner

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Visit Site View at A' Design Award Press Release Award Badge

Colors

The Design

About Hilfe Punkt Ñemohendaha Pumbyry Popegua

Ñemongu'e ambue tetãme oguereko vai heta, hasýive ndoikuaavéramo ñe'ẽ. Hilfe Punkt oime peteĩ tesãi ohechaukáva tape, ombohape'ỹva ou ramoguéva rembiapo ome'ẽvo mba'éichagua pytyvõ ha'éicha ojejerure hag̃ua turno ha ojeguereko hag̃ua marandu pyahu. Ojejapo opaichagua tapicha g̃uarã, omboguejy ñe'ẽ remboyke ome'ẽvo pytyvõ ñe'ẽ ymaguápe oñe'ẽ porã hag̃ua mba'apohára ndive. Tuicha mba'e, omoĩ marandu oipurúva oĩhápe g̃uarã. Ñande rembiapo ha'e oipytyvõ pya'e oñemoambue ha oike porã hag̃ua.

The Recognition

About the A' Design Award Brónse

Hilfe Punkt Ñemohendaha Pumbyry Popegua ohupyty A' Design Award Brónse, peteĩ ñehechakuaa heta prestigioso oñeme'ẽva diseño sobresaliente-pe ojekuaáva creatividad, ingenio ha astucia rupi. Umi ganador Brónse ha'e artefacto hábil ha creativo ohechaukáva experiencia, imaginación ha recurso umi diseñador-pe. Oñeha'ãrõ Hilfe Punkt Ñemohendaha Pumbyry Popegua ha'eha peteĩ objeto ojehayhúva, admirado ha estimado, profesional ha innovador. Ko diseño ohupytýva A' Design Award Brónse ombojoaju mejor práctica arte, ciencia, diseño ha tecnología rehegua ha iporãiterei detalle rehe. Hilfe Punkt Ñemohendaha Pumbyry Popegua ombohory necesidad, ohupyty ipotapy, ombovy'a sentimiento ha ohenói curiosidad.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Migrants and refugees are a big part of germany's society,and as a big part,their confusion,stress and uncertainty can effect the whole society.HilfePunkt is a communicative service app that provides newcomers,specifically refugees,guidance and help.It offers newcomers clear steps,helping them understand what should be done and why.It gives them a sence of responsibilty and self confidence.It minimizes misunderstandings and communication conflicts and targets a faster,easier integration process.
Dimensions & Packaging: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration: we are living in a world where democratic design plays a very important role in different societies.Creating a democratic solution for newcomers in Germany to give them the chance of easing their way into their new home was the designers source of inspiration.It is shocking how not knowing the regulations and activities can influence a huge community of people:Migrants!Giving them the opportunity of not getting misinformed by the flood of unnecessary information is one of HilfePunkt's missions .
Project Duration: The project started in February 2023 in Germany.
Operation Flow: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Image Credits: Mohammad Farshad