Service Design for College Enrollment עיצוב שירות לרישום לקולג' by Shantou University is a highly esteemed winner of the very prestigious 2021 פרס הכסף של A' Design Award in עיצוב מטא, אסטרטגי ושירותי Competition Category.
כסףשירות· 2021
Service Design for College Enrollment עיצוב שירות לרישום לקולג'
Client: Shantou University
פרס הכסף של A' Design Award Winner in שירות Category
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The Design
About Service Design for College Enrollment עיצוב שירות לרישום לקולג'
עיצוב שירות לרישום לקולג' הוא מערכת שירות שנוצרה עבור תקופת הרישום של אוניברסיטה. העיצוב משלב פלטפורמת שיתוף פעולה מקוונת עם מרחב לא מקוון. בפלטפורמה, צוותים ממחלקות שונות מוסיפים ומעדכנים יחד את מידע המודולים והסטטיסטיקות שהם אחראים עליהם. במרחב הלא מקוון, כלים כגון מפות מסע תומכים בניתוח, בדיון ובקבלת החלטות. הסטודנטים מקבלים שירותי ייעוץ, קבלת פנים למתקבלים, הכוונה מעמיתים וחוברות קבלה. המטרה היא לשפר את העבודה בין המחלקות ולהפחית את החרדה של הסטודנטים.
The Recognition
About the פרס הכסף של A' Design Award
העיצוב Service Design for College Enrollment עיצוב שירות לרישום לקולג' זכה בפרס הכסף של A' Design Award, הכרה יוקרתית ביותר הניתנת לעיצובים ברמה הגבוהה ביותר, מרהיבים ומרשימים. זוכי הכסף הם יצירות מבריקות להפליא ויצירתיות מאוד שממחישות את המומחיות, הכישרון והחדות של מעצביהן. מהעיצוב Service Design for College Enrollment עיצוב שירות לרישום לקולג' מצפים שיהיה יצירה נפלאה, דגם מופת, מקצועית להפליא וחדשנית לעומק. העיצוב הזה שזכה בפרס הכסף של A' Design Award הוא המצאה בולטת מאוד ומוערצת שמועילה ודוחפת קדימה את גבולות האמנות, המדע, העיצוב והטכנולוגיה. העיצוב Service Design for College Enrollment עיצוב שירות לרישום לקולג' הוא יצירה שרבים מקנאים בה, שמעוררת רצונות, מביאה רגשות חיוביים ומציתה התפעלות ופליאה.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures. - Dimensions & Packaging
- Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox - Tags
- Service design, Web design, Visual design, Process design
- Production Technology
- The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Design Challenge
- Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
- Research
- The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students. - Inspiration
- We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need. - Project Duration
- The project started in 2019 in China and finished in 2020 in China.
- Operation Flow
- We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Team Members
- Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
- Image Credits
- Image #4: Photographer Zihao Chen, Department Kit, 2020.
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