Macy’s Website אתר מסחר אלקטרוני

Press Kit

Unique Properties

In 2019, Macys website was redesigned in direct response to customer feedback, resulting in a clean, simple, and fashion-inspired design that dramatically improved user engagement.

Dimensions & Packaging

We developed reponsive web design across different devices.

Tags

Macys, macys.com, Web, Website, Redesign, UX, user experience, fashion, e-commerce

Production Technology

We utilized modern responsive web technologies.

Design Challenge

The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.

Research

Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.

Inspiration

The design of our new website was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.

Project Duration

The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.

Operation Flow

Users can access the website via a laptop computer, tablet, or smartphone. The new website design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.

Image Credits

Images courtesy of Macys.