Tipit Cashless Tipping Ntaus Ntawv by Desdorp

Tipit Cashless Tipping Ntaus Ntawv by Desdorp is a highly esteemed winner of the very prestigious 2022 A' Design Award Nyiaj in Tsim Kev Muag Khoom Loj, Khw Muag Khoom, Kev Lag Luam thiab Kev Lag Luam Hauv Internet Competition Category.

NyiajKev Lag Luam· 2022

Tipit Cashless Tipping Ntaus Ntawv

by Desdorp

Client: Tipit

A' Design Award Nyiaj Winner in Kev Lag Luam Category

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Verified Award Winner

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Colors

The Design

About Tipit Cashless Tipping Ntaus Ntawv

Tipit yog lub ntiaj teb thawj daim npav nyeem ntawv uas ua rau nws muaj peev xwm nthuav tawm cov lus qhia nrog daim npav txhab nyiaj, xov tooj lossis smartwatch. Cov khoom yog tsim los rau cov neeg tuaj saib uas xav ua tsaug rau cov neeg ua haujlwm pabcuam thiab rau cov neeg ua haujlwm pabcuam, cov neeg ua haujlwm bartenders uas xav tau cov lus qhia digitally. Tipping ntaus ntawv nrog lub log tig muab qhov kev ua si lom zem uas tsis muaj nyob ua ntej hauv thaj chaw them nyiaj. Tsawg nyiaj ntsuab, muaj kev ywj pheej ntau dua thiab tsawg dua se. Tipit yog txoj hauv kev tshiab hais tias "Ua tsaug rau koj qhov kev pabcuam" nrog ib daim npav yas lossis khoom siv ntse.

The Recognition

About the A' Design Award Nyiaj

Tipit Cashless Tipping Ntaus Ntawv yog tus yeej ntawm A' Design Award Nyiaj, ib qho kev lees paub muaj meej mom heev tshaj li qub uas muab rau cov qauv tsim qib siab, zoo nkauj thiab ua rau neeg xav tsis thoob. Cov neeg yeej Nyiaj yog cov haujlwm ci ntsa iab heev thiab tsim tshiab heev uas qhia txog kev paub, kev txawj ntse thiab kev ntse ntawm cov kws tsim qauv. Tipit Cashless Tipping Ntaus Ntawv xav tias yuav yog ib qho haujlwm zoo kawg nkaus uas tsim rau qhia, tshaj lij heev thiab tsim tshiab tob. Cov qauv tsim yeej A' Design Award Nyiaj no yog ib qho khoom tsim uas pom tseeb heev thiab neeg qhuas uas pab tau thiab nthuav dav ciam teb ntawm kev kos duab, kev tshawb fawb, kev tsim qauv thiab thev naus laus zis. Tipit Cashless Tipping Ntaus Ntawv yog ib qho khoom tsim uas neeg coob xav tau, uas ua rau xav, coj kev xav zoo thiab ua rau xav tsis thoob thiab xav paub.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Tipit is the world’s first card reader that makes it possible to transparently leave tips with a bank card, phone or smartwatch. It is a cashless tipping device, which is primarily intended for cafés, bars and restaurants visitors, who want to thank the service staff. On the other hand, product is designed for waiters, bartenders who want to get tips digitally. Finally, it is also dedicated for managers, who want to provide an opportunity for staff to increase revenue.
Dimensions & Packaging: Depth: 212 mm
Width: 127 mm
Height: 83 mm
Tags: Tips, cashless, payment, tipping, staff, thank you, tipit, desdorp, card
Production Technology: Final product is made in small local production. Soft touch of the product is very suitable for using product and disinfecting after the day. The screen is bend in the proper position to be perfectly visible to the users. The potentiometer attracts to play and experiment with the device and that encourages to leave a tip for the stuff even more.
Design Challenge: The biggest challenge was to develop a product which had no analogues and to discover a new user scenario for tipping. It had to be a new design, with a clear usage scenario that didn’t exist before for payment. In order to check the general proportions and imagine usage of the product in real environment during lockdown - the augmented reality was used. The playfulness is embedded in core of the product and angle of the screen is bent to the proper position to be perfectly visible for users.
Research: The public is making less and less use of cash for convenience, simplicity, hygiene, easier accounting and transparent billing. This leads to a problem, where there is no way to leave a tip with a cash to show appreciation for the service. An option to thank with a card through the main payment terminal is being transferred as employment-related taxes and then deducted from the amount. In this case, the waiter or bartender gets just over half of what the customer would like to leave.
Inspiration: The idea of the product was inspired by an existing problem of not being able to say "Thank you for your service" with tips when paying at the bar or restaurant with a plastic card or smart device. The principle of usage was inspired by amplifier design where the potentiometer wheel is being rotated to adjust sound settings, while in this case it is rotated to adjust the amount of tips to be given.
Project Duration: The project has started during the lockdown in 2020 Vilnius, Lithuania. Primary prototypes were made by the end of summer and finalized in December. Then small amount manufacturing has started. In the middle of 2021 first Beta versions of the product were placed in different restaurants and bars of Vilnius. In October of 2021 the product was highlighted during the design week in Vilnius and later was appreciated by national “Good Design” award in Lithuania.
Operation Flow: The potentiometer attracts people to play with the device. It encourages people to leave a tip for the stuff even more. The user selects amount of the tip by turning the wheel. The torque encourages the user to explore - to turn more or to go back and balance the desired amount. All you need is to press the wheel to capture the amount and touch it with a card or smart device. The amount collected is distributed equally to staff at the end of the work, deducting only 15% of taxes.
Team Members: Design: Desdorp (Denis Orlenok & Deividas Juozulynas)
RND & Management: Tipit
Support: Švyturis nealkoholinis
Image Credits: Image #1: Desdorp;
Image #2-5: Tipit;
Photo & Video credits - Tipit & Švyturis nealkoholinis