Qhov qauv tsim Security Center Software Kev Ruaj Ntseg Rau Kev Ua Lag Luam Nyiaj Txiag Hauv Xov Tooj los ntawm Akbank T.A.S yog tus yeej muaj nqis heev ntawm qhov khoom plig 2026 A' Design Award Tooj hauv Pawg Sib Tw Tsim Software.
ToojSoftware· 2026
Security Center Software Kev Ruaj Ntseg Rau Kev Ua Lag Luam Nyiaj Txiag Hauv Xov Tooj
los ntawm Akbank T.A.S
Tus Yeej A' Design Award Tooj hauv Pawg Software
Tus Yeej Khoom Plig Tau Txheeb Xyuas
Txheeb Xyuas Qhov Xwm Txheej Khoom Plig rau #181667Qhov Tsim
Txog Security Center Software Kev Ruaj Ntseg Rau Kev Ua Lag Luam Nyiaj Txiag Hauv Xov Tooj
Security Center yog ib qhov module kev ruaj ntseg rau cov apps ua lag luam nyiaj txiag hauv xov tooj ntawm tes. Qhov module no coj kev tiv thaiv los rau qhov chaw uas pom tau hauv kev siv tuam txhab nyiaj txhua hnub. Kev tswj xyuas cov khoom siv, keeb kwm kev nkag mus, kev txheeb xyuas kev hu xov tooj tam sim ntawd, cov kev ua thaum muaj xwm txheej ceev thiab cov ntsiab lus kev kawm raug sau ua ke rau hauv ib qho chaw. Cov lus ceeb toom ua ntej coj cov neeg siv thaum lub sijhawm tseem ceeb. Cov kev tswj raws li xwm txheej tuaj yeem txwv kev xa nyiaj thaum tab tom hu xov tooj. Lub Security Center ua haujlwm hauv cov native apps ntawm iOS thiab Android. Lub hom phiaj yog kom cov neeg siv pom tau meej thiab muaj kev tswj ncaj qha rau kev ruaj ntseg ntawm lawv tus account.
Qhov Lees Paub
Txog A' Design Award Tooj
Security Center Software Kev Ruaj Ntseg Rau Kev Ua Lag Luam Nyiaj Txiag Hauv Xov Tooj yog tus yeej ntawm A' Design Award Tooj, ib qho kev lees paub muaj meej mom heev uas muab rau cov qauv tsim tshwj xeeb uas txawv los ntawm kev tsim tshiab, kev txawj tsim thiab kev ntse. Cov neeg yeej Tooj yog cov khoom muaj txuj ci heev thiab tsim tshiab heev uas ua pov thawj txog kev paub ntau, kev xav thiab kev txawj ua ntawm cov kws tsim qauv. Security Center Software Kev Ruaj Ntseg Rau Kev Ua Lag Luam Nyiaj Txiag Hauv Xov Tooj xav tias yuav yog ib qho khoom uas neeg hwm, qhuas thiab hlub, uas tshaj lij heev thiab tsim tshiab. Cov qauv tsim yeej A' Design Award Tooj no siv cov kev coj ua zoo tshaj plaws ntawm kev kos duab, kev tshawb fawb, kev tsim qauv thiab thev naus laus zis thiab zoo heev vim nws saib xyuas cov ntsiab lus. Security Center Software Kev Ruaj Ntseg Rau Kev Ua Lag Luam Nyiaj Txiag Hauv Xov Tooj ua tau raws li cov kev xav tau zoo kawg, kov cov kev xav, ntxias cov kev xav thiab txhawb kev xav paub.
Tom Qab Qhov Tsim
Pob Xov Xwm
Cov credit, cov neeg pab thiab cov ntsiab lus kev txawj ntse muab los ntawm tus tsim.
- Yam Tshwj Xeeb
- This design introduces a fully integrated Security Center within mobile banking, transforming security from a background infrastructure into a visible, user-centered experience. It centralizes device management, login transparency, real-time call verification, emergency actions, and educational content into a unified, proactive system. By replacing fragmented security features with a holistic architecture, it strengthens clarity, control, and trust in digital banking.
- Qhov Loj & Ntim
- The Security Center operates within native iOS and Android applications as an integrated security module. It supports NFC-based identity verification in selected authentication flows and incorporates context-sensitive transaction controls, such as restricting transfers during active call sessions. The system enables real-time status visibility, centralized device management, and secure login tracking within a scalable banking infrastructure.
- Cov Ntsiab Lus
- User-Centered Security, Digital Banking Experience, Security Experience Architecture, Real-Time Verification, Mobile Security Design, Mobile Security Design, Future of Banking
- Thev Naus Laus Zis Tsim Khoom
- The Security Center was realized by centralizing and enhancing existing security services within a structured experience architecture. Established protection mechanisms were elevated with new user-facing capabilities and proactive interface alerts, transforming security into an accessible and controllable journey. The project was delivered through close collaboration between design and security teams, ensuring full regulatory alignment.
- Kev Sib Tw Tsim Qauv
- The main challenge was balancing security and user experience as equally essential values. Banking security is shaped by strict regulations and risk sensitivity, while users expect clarity, control, and ease. We reframed security as a visible, user-centered layer rather than a background function. This required close collaboration between security, compliance, and design teams to elevate protection standards while preserving simplicity and flow.
- Kev Tshawb Fawb
- This project was grounded in qualitative and exploratory design research. The objective was to understand how people with varying levels of digital familiarity and confidence perceive banking security and identify barriers to trust. The methodology included journey mapping, stakeholder workshops, and usability evaluations. Data was gathered through in-depth interviews, behavioral observations, and internal analytics. Participants represented a broad spectrum of digital experience, including individuals who sought the convenience of mobile banking yet felt uncertain about maintaining control. The results revealed that hesitation stemmed from limited visibility and perceived loss of control. These insights led to centralizing security management, embedding proactive guidance, and integrating educational content to empower users. The research strengthened trust across diverse user groups and repositioned security as an inclusive, confidence-enabling, user-centered experience in digital banking.
- Kev Txhawb Siab
- Security in digital banking has traditionally remained in the background—rarely perceived as part of the everyday user journey and often noticed only when something went wrong. This gap between technical protection and user perception inspired us to rethink security from a user-centered perspective. Grounded in behavioral insights and customer feedback, we aimed to transform security into an integrated, visible, and confidence-building experience within daily mobile banking.
- Lub Sij Hawm Ua Hauj Lwm
- The Security Center project was initiated in final days of 2024 in Istanbul, Turkey, as part of the bank’s digital transformation roadmap and was launched within the mobile banking application in August 2025. The development process involved close collaboration between security, compliance, technology, and design teams. Following iterative testing and internal validation phases, the solution was progressively introduced to customers nationwide across Turkey.
- Txheej Txheem Ua Hauj Lwm
- We made it possible for users to fully control and manage their security end-to-end. Within a single, centralized experience, they can define preferred devices and restrict access from others, choose when they log in or authorize transfers, review recent sessions, verify incoming calls, and take immediate action when needed. Proactive alerts guide them at critical moments, transforming security into a transparent and user-driven journey that enables confident decisions.
- Cov Patent
- Akbank
- Cov Tswv Cuab Pab
- Gokhan Egri, Abdullah Bakmaz, Zeynep Tutcu, Meray Yildiz, Kivilcim Altun Uca, Demet Kurt
- Kev Qhuas Duab
- Image #1 : Security Center
Txhawb Nqa
Tshawb Nrhiav Tshaj Designers.org
Tshawb nrhiav cov khoom lag luam, kev pab cuam thiab lub cib fim los ntawm peb cov neeg koom tes tshaj tawm.
Tshawb Nrhiav Ntxiv
Cov Tsim Uas Sib Txheeb
Tshawb nrhiav ntxiv cov tsim uas tau txais khoom plig hauv tib pawg, xaiv raws li qhov zoo.