Duxiaoxiao Asisten Digital Kecerdasan Buatan by Baidu Meux - Dou Shen and Yujie Shi

Duxiaoxiao Asisten Digital Kecerdasan Buatan by Baidu Meux - Dou Shen and Yujie Shi is a highly esteemed winner of the very prestigious 2021 A' Design Award Perak in Desain Antarmuka, Interaksi dan Pengalaman Pengguna Competition Category.

PerakAntarmuka· 2021

Duxiaoxiao Asisten Digital Kecerdasan Buatan

by Baidu Meux - Dou Shen and Yujie Shi

Client: baidumeux,Baidu Online Network Technology (Beijing) Co., Ltd

A' Design Award Perak Winner in Antarmuka Category

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Colors

The Design

About Duxiaoxiao Asisten Digital Kecerdasan Buatan

Duxiaoxiao adalah asisten digital berbasis kecerdasan buatan yang tampil dalam wujud manusia virtual. Duxiaoxiao berkomunikasi dengan pengguna melalui suara, ekspresi wajah, dan gerakan tubuh, dengan memadukan umpan balik audio dan visual. Jawaban serta informasi disajikan pada antarmuka responsif yang dibangun untuk perangkat seluler Android dan iOS. Melalui percakapan yang berkelanjutan, asisten ini mengembangkan kepribadian yang berbeda-beda dan mempelajari preferensi pengguna. Rancangan ini mendukung perolehan informasi yang terstruktur sekaligus menghadirkan rasa kebersamaan bagi pengguna.

The Recognition

About the A' Design Award Perak

Duxiaoxiao Asisten Digital Kecerdasan Buatan adalah pemenang A' Design Award Perak, pengakuan yang sangat bergengsi yang diberikan kepada desain kelas atas yang indah dan mengesankan. Pemenang Perak adalah karya yang sangat cemerlang dan sangat kreatif yang menggambarkan keahlian, bakat, dan ketajaman luar biasa para desainernya. Duxiaoxiao Asisten Digital Kecerdasan Buatan diharapkan menjadi karya yang menakjubkan, etalase keahlian, sangat profesional, dan sangat inovatif. Desain pemenang A' Design Award Perak ini adalah penemuan yang sangat menonjol dan dikagumi yang bermanfaat bagi dan memajukan batas-batas seni, sains, desain, dan teknologi. Duxiaoxiao Asisten Digital Kecerdasan Buatan adalah kreasi yang sangat dicemburui yang membangkitkan keinginan, membawa perasaan positif, dan memercikkan keheranan dan kekaguman.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Duxiaoxiao, with an appearance of digitalized human, is a new generation of AI digital assistant. Through AI technology, she possesses thinking, expression, emotion, and learning abilities like a human being. By communicating with users, she will gradually develop different personalities and constantly understand users’ preferences. Such anthropomorphic interaction brings a relaxing experience of acquiring structured information and knowledge and an emotional interactive companionship to users
Dimensions & Packaging: Duxiaoxiao was given a fully responsive design over multiple screen size of Android and iOS-based mobile devices.
Tags: AI, UX, UI Design, virtual human, digital assistant, knowledge acquisition, entertainment and accompany
Production Technology: We create vivid expressions, motions, and words for Duxiaoxiao so that she can communicate with users like a friend through the combination of AI technology and Web 3D engine that balance the performance of a variety of devices. Using Sketch, Protopie, Adobe Effect design the app make the Duxiaoxiao fluent and attractive.
Design Challenge: One of the most significant challenges we faced is creating the humanlike interaction. We need to catch the features of this experience and design it. We built an ΑΙ digital human interaction system that integrates various forms of human-computer interaction and ΑΙ technology. It enabled Duxiaoxiao to have anthropomorphic thinking, expression, emotion, and independent learning ability.
Research: We used questionnaires, user Interviews, and desk research to collect user requirements of virtual assistants and the problems of existed products. Abundant research was performed throughout the design including script rehearsal, motion capture, emotion simulation, and 3D rendering to make Duxiaoxiao look authentic and vivid. We utilized small-scope tests, and collected and analyzed user feedback to improve user experience and product customer satisfaction.
Inspiration: Traditional AI assistants are characterized by interacting with users through voice, the experience of which lacks a sense of authenticity. We expect that AI assistants can provide natural, emotional companionship to users with its digital, face-to-face communication while maintaining the traditional voice interaction. Meanwhile, she can provide a new experience of acquiring structured information and knowledge through the audio-visual integration to adapt to a variety of application scenarios
Project Duration: The project started in January 2020 and debuted in China in July 2020, it is still going. The team members were based in Beijing, China.
Operation Flow: Duxiaoxiao features anthropomorphic multimodal interaction which can interact with users in a way that. Users can ask Duxiaoxiao by voice when they have questions, and she will display answers and information naturally through different motions, voices, expressions, and attractive interfaces. Users also can chat with Duxiaoxiao when they feel alone. Similar to communicating with friends, users will feel warm and acquainted.
Patents: patented.ZL 2020 3 0147330.X.Baidu Online Network Technology (Beijing) Co., Ltd.2020
patented.ZL 2020 3 0147177.0.Baidu Online Network Technology (Beijing) Co., Ltd.2020
patented.ZL 2020 3 0147169.6.Baidu Online Network Technology (Beijing) Co., Ltd.2020
patented.ZL 2020 3 0146983.6.Baidu Online Network Technology (Beijing) Co., Ltd.2020
patented.ZL 2020 3 0147167.7.Baidu Online Network Technology (Beijing) Co., Ltd.2020
Copyrights belong to Baidu Online Network Technology (Beijing) Co., Ltd.2020,2020 2020-F-0197184
Team Members: Executive Vice President: Dou Shen, Design Director: Yujie Shi, Design Manager: Xuan Li, Designer: Hao Xue, Lei Zhao, Ye Li
Image Credits: Copyrights belong to Baidu Online Network Technology (Beijing) Co., Ltd.2020