Atria Convergence Technologies Aplikasi Seluler Telekomunikasi oleh Naseer Ahmed and Siva Teja Boddeti

Karya Atria Convergence Technologies Aplikasi Seluler Telekomunikasi oleh Naseer Ahmed and Siva Teja Boddeti adalah pemenang yang sangat dihormati dari 2024 A' Design Award Perak yang sangat bergengsi dalam Kategori Kompetisi Desain Antarmuka, Interaksi dan Pengalaman Pengguna.

PerakAntarmuka· 2024

Atria Convergence Technologies Aplikasi Seluler Telekomunikasi

oleh Naseer Ahmed and Siva Teja Boddeti

Klien: Act

Pemenang A' Design Award Perak dalam Kategori Antarmuka

86,897

Pemenang Penghargaan Terverifikasi

Verifikasi Status Penghargaan untuk #159375

Kunjungi Situs Lihat di A' Design Award Siaran Pers Lencana Penghargaan

Warna

Desain

Tentang Atria Convergence Technologies Aplikasi Seluler Telekomunikasi

Atria Convergence Technologies adalah antarmuka aplikasi seluler yang dirancang untuk penyedia layanan telekomunikasi. Aplikasi ini memungkinkan pelanggan mengelola layanan, perangkat, dan pembayaran dalam satu tempat. Transaksi yang sering dilakukan ditempatkan dalam beberapa langkah saja untuk menghemat waktu. Arsitektur informasi yang jelas menata konten, sehingga setiap fitur mudah ditemukan. Konten disesuaikan dengan perilaku pengguna, dan imbalan loyalitas mendukung keterlibatan. Fitur keamanan disertakan untuk membangun kepercayaan. Struktur modularnya memungkinkan penambahan fitur baru di kemudian hari.

Pengakuan

Tentang A' Design Award Perak

Atria Convergence Technologies Aplikasi Seluler Telekomunikasi adalah pemenang A' Design Award Perak, pengakuan yang sangat bergengsi yang diberikan kepada desain kelas atas yang indah dan mengesankan. Pemenang Perak adalah karya yang sangat cemerlang dan sangat kreatif yang menggambarkan keahlian, bakat, dan ketajaman luar biasa para desainernya. Atria Convergence Technologies Aplikasi Seluler Telekomunikasi diharapkan menjadi karya yang menakjubkan, etalase keahlian, sangat profesional, dan sangat inovatif. Desain pemenang A' Design Award Perak ini adalah penemuan yang sangat menonjol dan dikagumi yang bermanfaat bagi dan memajukan batas-batas seni, sains, desain, dan teknologi. Atria Convergence Technologies Aplikasi Seluler Telekomunikasi adalah kreasi yang sangat dicemburui yang membangkitkan keinginan, membawa perasaan positif, dan memercikkan keheranan dan kekaguman.

Di Balik Desain

Kit Pers

Kredit, anggota tim, dan detail teknis yang disediakan oleh desainer.

Keunikan: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Dimensi & Kemasan: not applicable
Tag: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Teknologi Produksi: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Tantangan Desain: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Riset: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Inspirasi: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Durasi Proyek: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Alur Operasi: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Anggota Tim: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair