Bronz Sọftụwia · 2024

Bltn Nyiwe Mmekọrịta AI

by Chiwon Lee

Ihe Nrite A' Design Award nke Bronz 2024 in Sọftụwia
CLIENT: Multitude Insights
Estimated Number of Design Views: 16,431
Verification code 699C555B65 · Verify this award

View at A' Design Award Press Release

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About Bltn Nyiwe Mmekọrịta AI

BLTN bụ nyiwe Ngwanrọ Dị ka Ọrụ (SaaS) nke na-ejikọta Teknụzụ Nhazi Asụsụ Eke (NLP) na Ọgụgụ Isi Arụrụ Arụ (AI) iji kwalite mbọ nchekwa ọha na Teknụzụ Gọọmentị (GovTech). BLTN na-eme ka ntinye na ịkekọrịta data dị mfe maka ndị ọrụ mmanye iwu, na-ahụ na ọrụ na-aga nke ọma. Nchọta ya dị elu na-eji algọridim dị mgbagwoju anya maka nchọpụta okwu ikpe nke ọma. Itinye AI n'ime ya na-eme ka ọsọ na izi ezi nke idozi mpụ ka mma. Nhazi BLTN bara uru ma rụọ ọrụ na-enye ihe ngwọta dị mfe, na-eme ka ọ bụrụ akụ bara nnukwu uru maka ụlọ ọrụ mmanye iwu.

About the Ihe Nrite A' Design Award nke Bronz

Bltn Nyiwe Mmekọrịta AI meriri A' Design Award nke Bronz, nnabata dị oke ugwu e nyere design ndị pụtara ìhè nke a ma ama maka nzụlite ihe, ọgụgụ isi na nghọta. Ndị meriri na Bronz bụ ihe e mere nke ndị nwere nka nke ukwuu ma dị mma n'imepụta nke na-egosi ahụmahụ buru ibu, echiche na ọgụgụ isi nke ndị designer ha. A na-atụ anya na Bltn Nyiwe Mmekọrịta AI ga-abụ ihe a na-asọpụrụ nke ukwuu, a na-eto na a hụrụ n'anya, nke dị oke ọrụ ma dị ọhụrụ. Design a meriri A' Design Award nke Bronz na-agụnye ụzọ kacha mma n'ime nka, sayensị, design na teknụzụ, ma dị mma nke ukwuu maka nlebara anya ya n'obere ihe. Bltn Nyiwe Mmekọrịta AI na-emezu mkpa nke ọma, na-emetụ ọchịchọ aka, na-adọrọ mmetụta obi ma na-adọta ọchịchọ ịmara.

Press Kit

Unique Properties: BLTN is an AI-powered information-sharing platform for police officers. As officers upload crime data into BLTN, the AI looks for connections between them and intelligently alerts users. BLTN uses NLP and object recognition to look for clues that can unlock a case, especially for crimes that span multiple jurisdictions. Then, users connect through on-platform messaging and collaborative analysis tools. BLTN has successfully solved burglary, gang, and missing child cases across the U.S.
Dimensions & Packaging: Web dimensions are 1440 px * 1024 px. BLTN is a B2G SaaS product available on the Web and Mobile that is FBI CJIS certified. It is only available to licensed and authorized individuals in the law enforcement space.
Tags: Artificial Intelligence, Natural Language Processing, Public Safety, Collaboration, Information Sharing, Digital Infrastructure, Civic Technology, Crime Reduction
Production Technology: The platform is hosted on AWS and powered by NLP and AI. The NLP aids the search feature and the AI enables the recommendation and detection feature. An advanced Geographic Information System (GIS) technology is employed to enable the geo-visualization of crime data. The design was primarily carried out in Figma by using a design system and informed by quantitative and qualitative research with real users. The qualitative research was analyzed via open coding and affinity diagramming.
Design Challenge: The challenge is that BLTN is addressing a data heavy and complex space that requires advanced levels of security and visibility controls due to the nature of the law enforcement industry. BLTN also has a variety of features powered by advanced technology that need to be compatible with each other. It was challenging to ensure the data is easy to consume, easy to navigate, and easy to share while also applying technological advances to aid the users in the law enforcement space.
Research: Qualitative research was conducted on law enforcement officers that are users of BLTN with the objective of understanding user pain points and user needs. Semi-structured interviews and task analysis was conducted via online conferencing tools. The research data was analyzed through open coding and affinity diagramming. The software version with user insights applied has been selected as the central communications platform for the High Intensity Drug Trafficking Area (HIDTA) program.
Inspiration: More than 50% of crimes in the United States remain unsolved. This is primarily because very few inter-agency data sharing initiatives exist, so criminals can easily move between jurisdictions. Further, it is difficult to upload and share data as existing platforms require manual entry. Because of these disconnected and manual systems, detecting trends and connections between crimes is an incredibly complex problem given the size and scope of data uploaded daily.
Project Duration: BLTN was published in May, 2022, and the design project for refining BLTN started in May, 2023 and finished in September, 2023 in the United States.
Operation Flow: Police users log in and can view posts from other users and agencies in their area. They can view these in a grid or geo-referenced manner. As officers post, an AI scans all media, text, and unstructured data for connections. Users are alerted to relevant links and put in contact with the relevant agencies/users via on-platform messaging. Users can link data through link controls and visualize linkages on the map or evidence board views helping to solve the crime.