Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla eftir Shantou University

Hönnunarverkið Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla eftir Shantou University er hávirt verðlaunaverk sem hlaut hin virtu 2021 A' Design Award í silfri verðlaun í keppnisflokknum Yfir-, stefnumótandi og þjónustuhönnun.

SilfurÞjónusta· 2021

Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla

eftir Shantou University

Viðskiptavinur: Shantou University

Handhafi A' Design Award í silfri í flokknum Þjónusta

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Skoða hjá A' Design Award Fréttatilkynning Verðlaunamerki

Litir

Hönnunin

Um Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla

Þjónustuhönnun fyrir innritun í háskóla er þjónustukerfi sem hannað var fyrir innritunartímabil háskóla. Hönnunin sameinar samstarfsvettvang á netinu og rými utan nets. Á vettvanginum bæta starfsmenn ólíkra deilda saman við og uppfæra einingaupplýsingar og tölfræði sem þeir bera ábyrgð á. Í rýminu utan nets styðja verkfæri á borð við ferðakort greiningu, umræður og ákvarðanir. Nemendur fá ráðgjafarþjónustu, móttöku við innritun, leiðsögn frá jafningjum og innritunarbæklinga. Markmiðið er að bæta vinnu þvert á deildir og draga úr kvíða nemenda.

Viðurkenningin

Um A' Design Award í silfri

Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla vann A' Design Award í silfri, gífurlega virta viðurkenningu sem veitt er hönnunarverkum í fremstu röð, stórfallegum og áhrifamiklum. Sigurvegarar í silfri eru ákaflega snjöll og afar skapandi verk sem sýna framúrskarandi sérfræðiþekkingu, hæfileika og skarpskyggni hönnuða sinna. Þess er vænst að Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla sé dásamlegt sýningarverk sem er einstaklega fagmannlegt og djúpt nýstárlegt. Þetta hönnunarverk sem vann A' Design Award í silfri er mjög athyglisverð, dáð uppfinning sem gagnast og færir mörk listar, vísinda, hönnunar og tækni fram á við. Service Design for College Enrollment Primary Function: Þjónustuhönnun fyrir innritun í háskóla er mjög öfunduð sköpun sem vekur langanir, færir jákvæðar tilfinningar og kveikir undrun og aðdáun.

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Fjölmiðlapakki

Heimildir, hópmeðlimir og tæknilegar upplýsingar frá hönnuðinum.

Einstakar eiginleikar: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Stærðir og umbúðir: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Merki: Service design, Web design, Visual design, Process design
Framleiðslutækni: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Hönnunaráskorun: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Rannsóknir: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Innblástur: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Lengd verkefnis: The project started in 2019 in China and finished in 2020 in China.
Verkflæði: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Liðsmenn: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Myndheimildir: Image #4: Photographer Zihao Chen, Department Kit, 2020.