Citifix Opinber þjónustuforrit by Peijin Du is a highly esteemed winner of the very prestigious 2025 A' Design Award í járni in Hugbúnaðarhönnun Competition Category.
JárnHugbúnaður· 2025
Citifix Opinber þjónustuforrit
by Peijin Du
Client: Citifix
A' Design Award í járni Winner in Hugbúnaður Category
Verified Award Winner
Verify Award Status for #164916The Design
About Citifix Opinber þjónustuforrit
Citifix tekst á við þéttbýlisvandamál eins og vegöp og bilöð götuljós með GIS tækni fyrir snjallara viðhald. Forritið er innblásið af raunverulegum erfiðleikum og gerir íbúum kleift að tilkynna vandamál með staðsetningarmerkingu og myndum, sem tryggir nákvæm gögn. Teymi borgarinnar geta skoðað vandamálasvæði sjónrænt, forgangsraðað viðgerðum og úthlutað auðlindum á skilvirkan hátt. Einfalt verkflæði gerir tilkynningarferlið hratt og þægilegt, á meðan embættismenn fá rauntímaupplýsingar til að bæta viðbragðstíma og innviðastjórnun.
The Recognition
About the A' Design Award í járni
Citifix Opinber þjónustuforrit vann A' Design Award í járni, virta viðurkenningu sem veitt er góðum hönnunarverkum sem uppfylla þær faglegu og iðnaðarlegu kröfur sem gerðar eru til vel hannaðra sköpunarverka. Sigurvegarar í járni sýna mikla færni, mikla sérhæfingu, sérfræðiskilning og skapandi getu höfunda sinna. Þess er vænst að Citifix Opinber þjónustuforrit sé mjög metið, dáð og elskað sköpunarverk sem er hagnýtt og nýstárlegt. Þetta hönnunarverk sem vann A' Design Award í járni sameinar bestu starfsvenjur greinarinnar og hefur hæfa tæknilega eiginleika tengda þekkingu og hæfileikum. Citifix Opinber þjónustuforrit er virt fyrir nákvæmni sína og er hannað til að veita lífsgæðabætur sem hjálpa til við að gera heiminn að betri stað.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- CitiFix is an innovative project designed to tackle urban infrastructure issues such as broken streetlights, potholes, and damaged water pipes. It was born from the personal experiences of its creators, who encountered various challenges in their own neighborhoods. This platform allows citizens to quickly report problems using geotagging and photo uploads, ensuring accurate documentation of issues.
- Dimensions & Packaging
- Citizens can use their iOS and Android devices to capture photos, mark issue locations, and submit detailed reports directly through the mobile app. The system ensures accurate geotagging and seamless report submission, making it easy for residents to contribute to city improvements in real time.
For city maintenance teams, a web-based platform provides an interactive dashboard to review, prioritize, and manage reported issues efficiently. Integrated GIS analytics generate actionable insights, helping teams identify recurring problems, optimize resource allocation, and streamline maintenance operations for smarter urban management. - Tags
- Public Services, Platform, Community, App Design, Smart City
- Production Technology
- GIS for Spatial Data Management: Visualized on an interactive map, allowing city maintenance teams to track, manage, and analyze infrastructure issues.
Augmented Reality (AR): Enhances real-world interactions by overlaying icons on the interactive map.
AI-powered Processing: Automatically categorizes and prioritizes reports. - Design Challenge
- Testing the AR scanning feature in different environments posed a challenge, as not all phones handled the technology smoothly, especially older models, leading to usability issues that had to be addressed.
- Research
- For CitiFix, we used user-centered design, combining surveys, interviews, and usability testing with 25 residents, city officials, and maintenance crews. Tools like Figma, Maze, and Google Forms streamlined feedback collection. Findings showed reporting systems were too complex, leading to underreporting, while maintenance teams lacked clarity and real-time updates. We designed an intuitive interface with real-time tracking to improve efficiency and engagement.
- Inspiration
- The inspiration for CitiFix came from the small everyday issues people face in cities, such as potholes, broken streetlights, and similar problems, that often go unreported. I wanted to design an easy to use app that empowers residents to quickly report these issues and track their resolution. CitiFix brings city maintenance closer to the community, making urban living safer and more connected for everyone.
- Project Duration
- The project started in December 2023 in Chicago, IL, and finished in May 2024. It was exhibited at The Blanc Gallery NYC and Penn Museum in 2024.
- Operation Flow
- Users interact with CitiFix by opening the app and scanning their surroundings using the AR feature, which identifies infrastructure issues like potholes or broken streetlights. They can tap on the detected problem, or manually select it from a list, attach photos, and add details. Once the request is submitted, users can track its progress in real-time, making reporting quick, intuitive, and engaging.
- Team Members
- Peijin Du
- Image Credits
- Image #1: Product Designer Peijin Du, CitiFix, 2025.
Image #2: Product Designer Peijin Du, CitiFix, 2025.
Image #3: Product Designer Peijin Du, CitiFix, 2025.
Image #4: Product Designer Peijin Du, CitiFix, 2025.
Image #5: Product Designer Peijin Du, CitiFix, 2025.
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