Baidu Onsite Service Experience Aplikasi Mobile dening Baidu Online Network Technology

Karya Baidu Onsite Service Experience Aplikasi Mobile dening Baidu Online Network Technology minangka pemenang sing diajeni banget saka A' Design Award Wesi 2023 sing bergengsi ing Kategori Kompetisi Desain Teknologi Seluler, Aplikasi lan Piranti Alus.

WesiSeluler· 2023

Baidu Onsite Service Experience Aplikasi Mobile

dening Baidu Online Network Technology

Klien: Baidu Online Network Technology. Beijing

Pemenang A' Design Award Wesi ing Kategori Seluler

14,306

Pemenang Penghargaan Terverifikasi

Verifikasi Status Penghargaan kanggo #144439

Deleng ing A' Design Award Siaran Pers Lencana Penghargaan

Warna

Desaine

Babagan Baidu Onsite Service Experience Aplikasi Mobile

Baidu Onsite Service Experience minangka aplikasi mobile kanggo mesen layanan domestik kanthi online. Desain iki nampilake gambar cilik pedagang sing cetha, operasi sing disederhanakake lan tampilan sing wis akrab, saengga pangguna bisa nggoleki layanan sing dibutuhake kanthi cepet. Pangguna nyinau dhaptar layanan, mbandhingake tawaran, milih pedagang lan ngrampungake pembayaran. Nalika pedagang nampa pesenan, ana peringatan pesen lan peta lokasi pedagang kanthi wektu nyata. Algoritma backend njupuk skor kualitas layanan lan nganyari peringkat pedagang, dene cathetan pesenan disimpen kanggo nglindhungi hak-hak pangguna.

Pangakuan

Babagan A' Design Award Wesi

Baidu Onsite Service Experience Aplikasi Mobile menang A' Design Award Wesi, pangenalan sing prestisius sing diparingake marang desain sing apik sing nyukupi kabutuhan profesional lan industri sing dikarepake saka ciptaan sing dirancang kanthi apik. Pemenang Wesi nuduhake katrampilan sing gedhe, spesialisasi sing dhuwur, pangerten ahli lan kapasitas kreatif para penciptane. Baidu Onsite Service Experience Aplikasi Mobile dikarepake dadi ciptaan sing dihargai banget, dikagumi lan ditresnani sing praktis lan inovatif. Desain sing menang A' Design Award Wesi iki nggabungake praktik industri sing paling apik lan nduweni ciri teknis sing kompeten sing disambung karo kawruh lan bakat. Baidu Onsite Service Experience Aplikasi Mobile diajeni amarga ketelitiane lan dirancang kanggo nyedhiyakake paningkatan kualitas urip sing mbiyantu ndadekake donya panggonan sing luwih apik.

Ing Mburi Desain

Kit Pers

Kredit, anggota tim lan detail teknis sing diwenehake dening desainer.

Sifat Unik: This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
Tag: Housekeeping Services,Online Services
Teknologi Produksi: Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
Tantangan Desain: The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
Riset: Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
Inspirasi: Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
Durasi Proyek: The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
Alur Operasi: Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
Anggota Tim: Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao