Karya Ling Aplikasi Chatbot dening Qian Wan minangka pemenang sing diajeni banget saka A' Design Award Wesi 2023 sing bergengsi ing Kategori Kompetisi Desain Teknologi Seluler, Aplikasi lan Piranti Alus.

WesiSeluler· 2023

Ling Aplikasi Chatbot

dening Qian Wan

Klien: Qian Wan

Pemenang A' Design Award Wesi ing Kategori Seluler

20,635

Pemenang Penghargaan Terverifikasi

Verifikasi Status Penghargaan kanggo #144682

Deleng ing A' Design Award Siaran Pers Lencana Penghargaan

Warna

Desaine

Babagan Ling Aplikasi Chatbot

Ling minangka aplikasi mobile chatbot pendidikan sing nyedhiyakake sumber sinau sing dipercaya babagan kesetaraan, keragaman, lan inklusi kanggo mbantu siswa internasional saka Tiongkok sinau lan nyegah diskriminasi sarta pelecehan. Aplikasi iki uga nyambungake pangguna menyang sumber laporan kasus sekolah sing bisa dipercaya. Liwat interaksi percakapan kang manusiawi, aplikasi iki nggampangake wong kanggo ngomong babagan topik-topik sing angel.

Pangakuan

Babagan A' Design Award Wesi

Ling Aplikasi Chatbot menang A' Design Award Wesi, pangenalan sing prestisius sing diparingake marang desain sing apik sing nyukupi kabutuhan profesional lan industri sing dikarepake saka ciptaan sing dirancang kanthi apik. Pemenang Wesi nuduhake katrampilan sing gedhe, spesialisasi sing dhuwur, pangerten ahli lan kapasitas kreatif para penciptane. Ling Aplikasi Chatbot dikarepake dadi ciptaan sing dihargai banget, dikagumi lan ditresnani sing praktis lan inovatif. Desain sing menang A' Design Award Wesi iki nggabungake praktik industri sing paling apik lan nduweni ciri teknis sing kompeten sing disambung karo kawruh lan bakat. Ling Aplikasi Chatbot diajeni amarga ketelitiane lan dirancang kanggo nyedhiyakake paningkatan kualitas urip sing mbiyantu ndadekake donya panggonan sing luwih apik.

Ing Mburi Desain

Kit Pers

Kredit, anggota tim lan detail teknis sing diwenehake dening desainer.

Sifat Unik: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Ukuran & Kemasan: The app is designed for iOS.
Tag: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Teknologi Produksi: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Tantangan Desain: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Riset: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Inspirasi: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Durasi Proyek: The project started in June 2021 in LA and finished in August 2022 in Seattle
Alur Operasi: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.