ຜົນງານ Atria Convergence Technologies ແອັບພລິເຄຊັນມືຖືດ້ານໂທລະຄົມມະນາຄົມ ໂດຍ Naseer Ahmed and Siva Teja Boddeti ເປັນຜູ້ຊະນະທີ່ໄດ້ຮັບຄວາມນັບຖືສູງຂອງລາງວັນ 2024 A' Design Award ລະດັບເງິນ ອັນຊົງກຽດໃນໝວດການແຂ່ງຂັນ ການອອກແບບສ່ວນຕິດຕໍ່, ການໂຕ້ຕອບ ແລະ ປະສົບການຜູ້ໃຊ້.
ເງິນສ່ວນຕິດຕໍ່· 2024
Atria Convergence Technologies ແອັບພລິເຄຊັນມືຖືດ້ານໂທລະຄົມມະນາຄົມ
ໂດຍ Naseer Ahmed and Siva Teja Boddeti
ລູກຄ້າ: Act
ຜູ້ຊະນະ A' Design Award ລະດັບເງິນ ໃນໝວດ ສ່ວນຕິດຕໍ່
ຜູ້ຊະນະລາງວັນທີ່ຢັ້ງຢືນແລ້ວ
ຢັ້ງຢືນສະຖານະລາງວັນສຳລັບ #159375ການອອກແບບ
ກ່ຽວກັບ Atria Convergence Technologies ແອັບພລິເຄຊັນມືຖືດ້ານໂທລະຄົມມະນາຄົມ
Atria Convergence Technologies ແມ່ນອິນເຕີເຟດແອັບພລິເຄຊັນມືຖືທີ່ສ້າງຂຶ້ນສຳລັບຜູ້ໃຫ້ບໍລິການໂທລະຄົມມະນາຄົມ. ແອັບພລິເຄຊັນນີ້ຊ່ວຍໃຫ້ລູກຄ້າສາມາດຈັດການບໍລິການ, ອຸປະກອນ ແລະ ການຈ່າຍເງິນໄດ້ໃນບ່ອນດຽວ. ທຸລະກຳທີ່ໃຊ້ເປັນປະຈຳຖືກຈັດວາງໃຫ້ເຂົ້າເຖິງໄດ້ພາຍໃນສອງສາມຂັ້ນຕອນເພື່ອປະຢັດເວລາ. ໂຄງສ້າງຂໍ້ມູນທີ່ຊັດເຈນຈັດລະບຽບເນື້ອຫາ, ເຮັດໃຫ້ຄຸນສົມບັດແຕ່ລະຢ່າງຄົ້ນຫາໄດ້ງ່າຍ. ເນື້ອຫາຖືກປັບໃຫ້ເໝາະສົມກັບພຶດຕິກຳຂອງຜູ້ໃຊ້, ແລະ ລາງວັນຄວາມພັກດີຊ່ວຍສົ່ງເສີມການມີສ່ວນຮ່ວມ. ຄຸນສົມບັດດ້ານຄວາມປອດໄພຖືກລວມເຂົ້າໄວ້ເພື່ອສ້າງຄວາມໄວ້ວາງໃຈ. ໂຄງສ້າງແບບໂມດູລາຊ່ວຍໃຫ້ສາມາດເພີ່ມຄຸນສົມບັດໃໝ່ໄດ້ໃນພາຍຫຼັງ.
ການຮັບຮູ້
ກ່ຽວກັບ A' Design Award ລະດັບເງິນ
Atria Convergence Technologies ແອັບພລິເຄຊັນມືຖືດ້ານໂທລະຄົມມະນາຄົມ ແມ່ນຜູ້ຊະນະ A' Design Award ລະດັບເງິນ ເຊິ່ງເປັນການຍອມຮັບທີ່ມີກຽດສູງເປັນພິເສດສຳລັບການອອກແບບຊັ້ນສູງ ທີ່ງົດງາມ ແລະ ປະທັບໃຈ. ຜູ້ຊະນະລະດັບເງິນແມ່ນຜົນງານທີ່ເຈີດຈ້າ ແລະ ສ້າງສັນຫຼາຍ ທີ່ສະແດງເຖິງຄວາມຊຳນານ ພອນສະຫວັນ ແລະ ຄວາມຄົມຄາຍຂອງຜູ້ອອກແບບ. Atria Convergence Technologies ແອັບພລິເຄຊັນມືຖືດ້ານໂທລະຄົມມະນາຄົມ ຖືກຄາດວ່າຈະເປັນຜົນງານແບບຢ່າງ ທີ່ເປັນມືອາຊີບຢ່າງຍິ່ງ ແລະ ມີນະວັດຕະກຳທີ່ເລິກເຊິ່ງ. ການອອກແບບທີ່ຊະນະລະດັບເງິນນີ້ແມ່ນການປະດິດທີ່ໂດດເດັ່ນ ແລະ ໄດ້ຮັບການຍົກຍ້ອງ ທີ່ປະກອບສ່ວນຂະຫຍາຍຂອບເຂດຂອງສິລະປະ ວິທະຍາສາດ ການອອກແບບ ແລະ ເຕັກໂນໂລຊີ. Atria Convergence Technologies ແອັບພລິເຄຊັນມືຖືດ້ານໂທລະຄົມມະນາຄົມ ເປັນຜົນງານທີ່ຫຼາຍຄົນອິດສາ ປຸກຄວາມປາດຖະໜາ ນຳຄວາມຮູ້ສຶກທາງບວກ ແລະ ກໍ່ໃຫ້ເກີດຄວາມອັດສະຈັນໃຈ.
ເບື້ອງຫຼັງການອອກແບບ
ຊຸດຂ່າວ
ຂໍ້ມູນ, ສະມາຊິກທີມ ແລະ ລາຍລະອຽດທາງເຕັກນິກທີ່ສະໜອງໂດຍນັກອອກແບບ.
- ຄຸນສົມບັດພິເສດ
- This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
- ຂະໜາດ ແລະ ບັນຈຸພັນ
- not applicable
- ແທັກ
- Digital Product design, Telecommunications, ACT, Customer App, Mobile App
- ເຕັກໂນໂລຊີການຜະລິດ
- A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
- ສິ່ງທ້າທາຍດ້ານການອອກແບບ
- Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well. - ການຄົ້ນຄວ້າ
- The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
- ແຮງບັນດານໃຈ
- Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
- ໄລຍະເວລາໂຄງການ
- The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
- ຂັ້ນຕອນການດຳເນີນງານ
- This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
- ສະມາຊິກທີມ
- Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair
ໂຄສະນາ
ສຳຫຼວດນອກເໜືອຈາກ Designers.org
ຄົ້ນພົບຜະລິດຕະພັນ, ບໍລິການ ແລະ ໂອກາດຈາກຄູ່ຮ່ວມໂຄສະນາຂອງພວກເຮົາ.
ສຳຫຼວດເພີ່ມເຕີມ
ການອອກແບບທີ່ກ່ຽວຂ້ອງ
ສຳຫຼວດການອອກແບບທີ່ໄດ້ຮັບລາງວັນເພີ່ມເຕີມຈາກໝວດໝູ່ດຽວກັນ, ຄັດເລືອກຕາມຄຸນນະພາບ.
