Atria Convergence Technologies Telekomunikāciju mobilā lietotne — Naseer Ahmed and Siva Teja Boddeti

Darbs Atria Convergence Technologies Telekomunikāciju mobilā lietotne, kura autors ir Naseer Ahmed and Siva Teja Boddeti, ir augsti novērtēts un ļoti prestižās 2024 Sudraba balva A' Design Award ieguvējs kategorijā Saskarnes, mijiedarbības un lietotāja pieredzes dizains.

SudrabaSaskarne· 2024

Atria Convergence Technologies Telekomunikāciju mobilā lietotne

Autors: Naseer Ahmed and Siva Teja Boddeti

Klients: Act

Sudraba balva A' Design Award ieguvējs kategorijā Saskarne

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Krāsas

Dizains

Par Atria Convergence Technologies Telekomunikāciju mobilā lietotne

Atria Convergence Technologies ir mobilās lietotnes saskarne, kas izveidota telekomunikāciju pakalpojumu sniedzējam. Lietotne ļauj klientiem pārvaldīt pakalpojumus, ierīces un maksājumus vienuviet. Bieži veiktie darījumi ir sasniedzami dažos soļos, lai ietaupītu laiku. Skaidra informācijas arhitektūra sakārto saturu, tāpēc atsevišķas funkcijas ir viegli atrodamas. Saturs ir pielāgots lietotāju uzvedībai, un lojalitātes balvas veicina iesaisti. Drošības funkcijas ir iekļautas, lai vairotu uzticību. Modulārā struktūra ļauj vēlāk pievienot jaunas funkcijas.

Atzinība

Par Sudraba balva A' Design Award

Atria Convergence Technologies Telekomunikāciju mobilā lietotne ir Sudraba balvas A' Design Award ieguvējs, ārkārtīgi prestiža atzinība, ko piešķir augstākās klases, krāšņiem un iespaidīgiem dizainiem. Sudraba ieguvēji ir ārkārtīgi spožas un ļoti radošas izpausmes, kas parāda to dizaineru izcilo kompetenci, talantu un asredzību. Sagaidāms, ka Atria Convergence Technologies Telekomunikāciju mobilā lietotne būs lielisks, paraugdarbs, ļoti profesionāls un dziļi inovatīvs. Šis ar Sudraba balvu apbalvotais dizains ir ievērojams, apbrīnots izgudrojums, kas palīdz paplašināt mākslas, zinātnes, dizaina un tehnoloģiju robežas. Atria Convergence Technologies Telekomunikāciju mobilā lietotne ir radījums, kam daudzi apskauž, kas modina vēlmes, rada pozitīvas izjūtas un raisa izbrīnu un apbrīnu.

Aiz dizaina

Preses materiāli

Dizainera sniegtie autori, komandas dalībnieki un tehniskie dati.

Unikālās īpašības: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Izmēri un iepakojums: not applicable
Birkas: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Ražošanas tehnoloģija: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Dizaina izaicinājums: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Pētījums: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Iedvesma: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Projekta ilgums: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Darbības plūsma: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Komandas dalībnieki: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair