Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti nā Shantou University

Ko te hoahoa Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti nā Shantou University he kaitoa whakahirahira o te 2021 A' Design Award Hiriwa i te Wāhanga Whakataetae Hoahoa Whakarōpū, Rautaki me te Ratonga.

HiriwaRatonga· 2021

Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti

nā Shantou University

Kiritaki: Shantou University

Kaitoa o te A' Design Award Hiriwa i te Wāhanga Ratonga

108,771

Kaitoa Tohu Manatokohia

Manatokohia te Tūnga Tohu mō #120255

Tirohia i te A' Design Award Pānui Pāpāho Tohu Tohu

Ngā Tae

Te Hoahoa

Mō Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti

Ko te Hoahoa Ratonga mō te Rēhitatanga Kāreti he pūnaha ratonga i hangaia mō te wā rēhitatanga o tētahi whare wānanga. Ka whakakotahi te hoahoa i tētahi papaaho mahi tahi ā-ipurangi ki tētahi wāhi ā-tuku iho. I runga i te papaaho, ka tāpiri me te whakahou ngātahi ngā kaimahi o ngā tari rerekē i ngā mōhiohio kōwae me ngā tatauranga e kawe ana rātou. I te wāhi ā-tuku iho, ka tautoko ngā taputapu pērā i ngā mahere haerenga i te tātaritanga, te matapaki me ngā whakataunga. Ka whiwhi ngā ākonga i ngā ratonga tohutohu, te pōwhiritanga urunga, te ārahitanga hoa me ngā pukaiti urunga. Ko te whāinga he whakapai ake i ngā mahi puta noa i ngā tari me te whakaiti i te māharahara o ngā ākonga.

Te Whakamihi

Mō te A' Design Award Hiriwa

Ko Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti te toa o te A' Design Award Hiriwa, he whakaaetanga tino whai mana e hoatu ana ki ngā hoahoa taumata teitei rawa, ātaahua me te whakamīharo. Ko ngā toa Hiriwa he mahi tino kanapa, tino auaha e whakaatu ana i te mātanga, te pūmanawa me te mōhio hōhonu o ā rātou kaihoahoa. E tūmanakohia ana ko Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti he mahi whakamīharo, he tauira, he tino ngaio, he auaha hōhonu. Ko tēnei hoahoa i toa i te Hiriwa he hanganga rongonui, whakamīharotia e whai wāhi ana ki te whakawhānui i ngā rohe o te toi, te pūtaiao, te hoahoa me te hangarau. Ko Service Design for College Enrollment Te Hoahoa Ratonga mō te Rēhitatanga Kāreti he mahi e hae ana te tini, e whakaara ana i ngā hiahia, e kawe mai ana i ngā kare-ā-roto pai, ā, e whakaoho ana i te mīharo.

I Muri i te Hoahoa

Kete Pāpāho

Ngā whakamihi, ngā mema o te rōpū me ngā taipitopito hangarau i whakaratohia e te kaihoahoa.

Āhuatanga Motuhake: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Inenga & Pēketanga: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Tūtohu: Service design, Web design, Visual design, Process design
Hangarau Whakanao: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Wero Hoahoa: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Rangahau: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Whakaaweawe: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Roanga o te Kaupapa: The project started in 2019 in China and finished in 2020 in China.
Rerenga Mahi: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Ngā Mema o te Rōpū: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Whakamana Whakaahua: Image #4: Photographer Zihao Chen, Department Kit, 2020.