iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki by Maria Roen

iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki by Maria Roen is a highly esteemed winner of the very prestigious 2023 A' Design Award Parahi in Hoahoa Atanga, Tauwhitiwhiti me te Wheako Kaiwhakamahi Competition Category.

ParahiAtanga· 2023

iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki

by Maria Roen

Client: iDWELL

A' Design Award Parahi Winner in Atanga Category

17,750

Verified Award Winner

Verify Award Status for #149737

View at A' Design Award Press Release Award Badge

Colors

The Design

About iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki

Tuhinga Pukapuka: Ko iDwell he rorohiko whakahaere hononga kiritaki i hangaia mō te whakahaere whare rawa. Ka whakauru te whakahaere whare rawa i ngā rauemi maha, ngā tuhinga me ngā kaimahi kirimana. Ka aunoa a iDwell i ngā tukanga o ia rā hei whakaiti i taua taumahatanga mahi. Ko ētahi o ngā āhuatanga ko te tuhi tīkiti tiaki, te whakauru katoa o te īmēra me te whakawhitiwhiti kōrero, me te tukanga mahi aunoa. He tono motuhake kei reira mō ngā rangatira whare me ngā kaiutu whare. Ka whakaatu tētahi papatohu āhei whakarite i ngā tātaritanga raraunga, ngā mahi me ngā tono e tuwhera ana, ngā karere kāore anō kia pānuitia, me tētahi tukanga pūrongo hou. Ka āwhina tētahi pūnaha tātari mīroromiro i ngā kaiwhakamahi ki te mahi tahi me ngā rauemi raraunga nui.

The Recognition

About the A' Design Award Parahi

Ko iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki te toa o te A' Design Award Parahi, he whakaaetanga tino whai mana e hoatu ana ki ngā hoahoa kōeke e tohua ana mā te auaha, te mahi mōhio me te whakaaro hōhonu. Ko ngā toa Parahi he mahi pukenga e rite ana, he auaha mīharo, e whakatūturu ana i te wheako nui, te whakaaro me te mōhio-ā-ringa o ā rātou kaihoahoa. E tūmanakohia ana ko iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki he taonga whakanuia, whakamīharotia, aroha nui, he ngaio, he auaha hoki. Ko tēnei hoahoa i toa i te Parahi e whakauru ana i ngā tikanga pai rawa i te toi, te pūtaiao, te hoahoa me te hangarau, ā, he tino mīharo ki ngā taipitopito. Ka whakatutuki a iDwell Mahinga Matua: Rorohiko Whakahaere Hononga Kiritaki i ngā hiahia, ka pā ki ngā hiahia, ka whakaoho i ngā kare-ā-roto, ā, ka kume i te pākiki.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimensions & Packaging: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Tags: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Production Technology: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Design Challenge: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Research: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspiration: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Project Duration: Austria
Operation Flow: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Image Credits: Maria Roen