Inn Sun Park and Yoyo Dong · CLIENT: Igjy
NewDays is a cross-platform product for the new normal work environment. The manner in which teams communicate and collaborate has changed since the pandemic began. The absence of physical interaction has left employees more disconnected than ever. As a result, managers face the challenge of leading a team in a completely virtual setting. NewDays provides managers with the necessary tools to help maintain team morale, oversee performance, identify problems flagged by members, and orient new employees. Multiple design iterations and in-depth research developed the UX/UI of this product.
Press Kit
- Unique Properties
- NewDays is a cross-platform product for the new work environment. The absence of face-to-face workplace interactions has left employees more disconnected than ever, and managers are facing the challenge of leading a team in a completely virtual setting. NewDays provides managers with the tools to help maintain team morale, oversee performance, identify problems flagged by members, as well as onboard new employees.
- Dimensions & Packaging
- Cross-platform desktop application for better work environment and team's communication.
- Tags
- Services Design, Desktop Application, Responsive Design, User Experience, User Interface, Interaction Design, Digital Interaction
- Production Technology
- We used Sketch, Figma, Adobe XD, After Effect, and Miro Board to design the UX and UI of this desktop application. In addition, we used many research tools like user journey maps and service blueprints to design the experience.
- Design Challenge
- It was challenging to figure out the core needs for the current remote work environment. We also had to ask multiple questions to come up with our initial product idea. After we decided to set managers as target users for our product because of the product's scalability, we had to spend an extensive amount of time building the ideal user journey for our target users. Simplifying the complicated information on the interface design was also challenging.
- Project Duration
- The project started in September 2021 through remote collaboration. It is an ongoing process with updates depending on new needs.
- Operation Flow
- The home page dashboard is where managers can see things that need their attention. Welcome cards are collaborative cards that are shareable within the team. The project pages display an overview of where the project is at and the timeline the team member needs help with. There is also a section dedicated for resources relevant to the project space that helps transition work more efficiently. The kudos page highlights team's performances throughout their week in a more informal way.
- Research
- During the initial stage, we created an affinity diagram and interviewed people to understand the current work environment. We discovered many pain points that the managers were experiencing, then we went back to the group of research participants to test our low-fidelity mock-ups. We were able to gain insightful findings around its usability as well as its viability as a proof of concept. We created quick prototypes to A/B test with the group multiple times before finalizing our product design.
- Inspiration
- The ways in which teams communicate and work together have changed a lot since the pandemic began. As the new environment brought both advantages and disadvantages, the current methods we use have some difficulties for managers to have an overview, encourage each team member, and to onboard new remote employees. Considering the various remote work environment stress points, we designed a cross platform that would solve problems mentioned above in the current process.
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