Dizayini ya Ling App ya Chatbot ndi Qian Wan ndi wopambana wotamandika kwambiri pa mphotho yaulemu ya 2023 Mphoto ya Chitsulo ya A' Design Award mu Gawo la Mpikisano la Mapangidwe a Ukadaulo wa Foni, Mapulogalamu ndi Mapulogalamu a Foni.

ChitsuloFoni· 2023

Ling App ya Chatbot

ndi Qian Wan

Kasitomala: Qian Wan

Wopambana pa Mphoto ya Chitsulo ya A' Design Award mu Gawo la Foni

20,987

Wopambana Wotsimikizidwa

Tsimikizani Mkhalidwe wa Mphotho ya #144682

Onani ku A' Design Award Nkhani Yofalitsidwa Chizindikiro cha Mphotho

Mitundu

Kapangidwe

Za Ling App ya Chatbot

Ling ndi pulogalamu ya foni ya chatbot yophunzitsira yomwe imapereka zophunzirira zodalirika za chilungamo, kusiyanasiyana, ndi kuphatikizidwa kwa aliyense, kuti ithandize ophunzira aku China a mayiko ena kuphunzira ndi kuletsa tsankho ndi chizunzo. Pulogalamuyi imalumikizanso ogwiritsa ntchito ndi magwero odalirika a kulipotira milandu pa sukulu yawo. Kudzera mu kukambirana mwachibadwa, pulogalamuyi imachititsa kuti zikhale zosavuta kukambirana za nkhani zovuta.

Chidziwitso

Za Mphoto ya Chitsulo ya A' Design Award

Ling App ya Chatbot ndi mmodzi mwa opambana a Mphoto ya Chitsulo ya A' Design Award, kuzindikirika kolemekezeka komwe kumaperekedwa kwa mapangidwe abwino omwe amakwaniritsa zofunika za akatswiri ndi za makampani zomwe zimayembekezeka kuchokera ku zolengedwa zopangidwa bwino. Opambana a Chitsulo amaonetsa luso lalikulu, ukatswiri wapamwamba, kumvetsetsa kwa akatswiri ndi mphamvu yolenga ya opanga awo. Ling App ya Chatbot akuyembekezeka kukhala cholengedwa choyamikiridwa kwambiri, chosirira ndi chokondedwa chomwe ndi chothandiza ndi chatsopano. Mapangidwe opambana Mphoto ya Chitsulo ya A' Design Award awa amaphatikiza machitidwe abwino kwambiri a makampani ndipo ali ndi makhalidwe a ukadaulo oyenerera olumikizidwa ndi chidziwitso ndi luso. Ling App ya Chatbot amalemekezedwa chifukwa cha kusamala kwake ndipo anapangidwa kuti apereke kukonza kwa moyo kumene kumathandiza kusandutsa dziko kukhala malo abwino.

Kumbuyo kwa Kapangidwe

Katundu wa Atolankhani

Umboni, mamembala a gulu ndi zambiri zapadera zoperekedwa ndi wopanga.

Makhalidwe Apadera: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Miyezo ndi Kuphimba: The app is designed for iOS.
Zizindikiro: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Teknoloji Yopangira: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Vuto la Dizayini: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Kafukufuku: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Chilimbikitso: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Nthawi ya Polojekiti: The project started in June 2021 in LA and finished in August 2022 in Seattle
Mdondomeko ya Ntchito: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.