Citifix د عامه خدماتو اپلیکیشن by Peijin Du

Citifix د عامه خدماتو اپلیکیشن by Peijin Du is a highly esteemed winner of the very prestigious 2025 د اوسپنې A' Design Award جایزه in د سافټویر ډیزاین Competition Category.

اوسپنهسافټویر· 2025

Citifix د عامه خدماتو اپلیکیشن

by Peijin Du

Client: Citifix

د اوسپنې A' Design Award جایزه Winner in سافټویر Category

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View at A' Design Award Press Release Award Badge

Colors

The Design

About Citifix د عامه خدماتو اپلیکیشن

سیټي فکس د ښاري ستونزې لکه د سړکونو کندوې او مات شوي روښنایي څراغونه د GIS ټکنالوجۍ په کارولو سره د غوره ساتنې لپاره حل کوي. د واقعي ژوند له مایوسیو څخه الهام اخیستل شوی، دا د اوسیدونکو ته اجازه ورکوي چې د جیوټګینګ او عکسونو په واسطه ستونزې راپور کړي، چې دقیق معلومات یې ډاډمن کوي. د ښار ټیمونه کولای شي د ستونزې مني ساحې وګوري، مرمتونه لومړیتوب ورکړي، او سرچینې په مؤثره توګه تخصیص کړي. ساده کاري بهیر راپور ورکول چټک او اسانه کوي، پداسې حال کې چې چارواکي د ریښتیني وخت بصیرتونه ترلاسه کوي ترڅو د غبرګون وختونه او د زیربنا مدیریت ښه کړي.

The Recognition

About the د اوسپنې A' Design Award جایزه

Citifix د عامه خدماتو اپلیکیشن د اوسپنې A' Design Award جایزې ګټونکی دی، یوه ویاړلې پېژندنه چې ښو ډیزاینونو ته ورکول کېږي چې هغه مسلکي او صنعتي اړتیاوې پوره کوي چې له ښه ډیزاین شویو جوړښتونو څخه تمه کېږي. د اوسپنې ګټونکي د خپلو جوړوونکو لویه مهارت، لوړه تخصص، کارپوهانه پوهه او خلاقي وړتیا ښيي. له Citifix د عامه خدماتو اپلیکیشن څخه تمه کېږي چې یو ډېر ارزښتناک، ستایل شوی او ګران جوړښت وي چې عملي او نوښتګر دی. دا د اوسپنې A' Design Award جایزې ګټونکی ډیزاین د صنعت غوره کړنلارې یو ځای کوي او وړ تخنیکي ځانګړتیاوې لري چې له پوهې او استعداد سره تړلي دي. Citifix د عامه خدماتو اپلیکیشن د خپل دقت له امله درناوی کېږي او د ژوند د کیفیت داسې ښه والی وړاندې کولو لپاره ډیزاین شوی چې نړۍ یو ښه ځای ګرځولو کې مرسته کوي.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: CitiFix is an innovative project designed to tackle urban infrastructure issues such as broken streetlights, potholes, and damaged water pipes. It was born from the personal experiences of its creators, who encountered various challenges in their own neighborhoods. This platform allows citizens to quickly report problems using geotagging and photo uploads, ensuring accurate documentation of issues.
Dimensions & Packaging: Citizens can use their iOS and Android devices to capture photos, mark issue locations, and submit detailed reports directly through the mobile app. The system ensures accurate geotagging and seamless report submission, making it easy for residents to contribute to city improvements in real time.

For city maintenance teams, a web-based platform provides an interactive dashboard to review, prioritize, and manage reported issues efficiently. Integrated GIS analytics generate actionable insights, helping teams identify recurring problems, optimize resource allocation, and streamline maintenance operations for smarter urban management.
Tags: Public Services, Platform, Community, App Design, Smart City
Production Technology: GIS for Spatial Data Management: Visualized on an interactive map, allowing city maintenance teams to track, manage, and analyze infrastructure issues.
Augmented Reality (AR): Enhances real-world interactions by overlaying icons on the interactive map.
AI-powered Processing: Automatically categorizes and prioritizes reports.
Design Challenge: Testing the AR scanning feature in different environments posed a challenge, as not all phones handled the technology smoothly, especially older models, leading to usability issues that had to be addressed.
Research: For CitiFix, we used user-centered design, combining surveys, interviews, and usability testing with 25 residents, city officials, and maintenance crews. Tools like Figma, Maze, and Google Forms streamlined feedback collection. Findings showed reporting systems were too complex, leading to underreporting, while maintenance teams lacked clarity and real-time updates. We designed an intuitive interface with real-time tracking to improve efficiency and engagement.
Inspiration: The inspiration for CitiFix came from the small everyday issues people face in cities, such as potholes, broken streetlights, and similar problems, that often go unreported. I wanted to design an easy to use app that empowers residents to quickly report these issues and track their resolution. CitiFix brings city maintenance closer to the community, making urban living safer and more connected for everyone.
Project Duration: The project started in December 2023 in Chicago, IL, and finished in May 2024. It was exhibited at The Blanc Gallery NYC and Penn Museum in 2024.
Operation Flow: Users interact with CitiFix by opening the app and scanning their surroundings using the AR feature, which identifies infrastructure issues like potholes or broken streetlights. They can tap on the detected problem, or manually select it from a list, attach photos, and add details. Once the request is submitted, users can track its progress in real-time, making reporting quick, intuitive, and engaging.
Team Members: Peijin Du
Image Credits: Image #1: Product Designer Peijin Du, CitiFix, 2025.
Image #2: Product Designer Peijin Du, CitiFix, 2025.
Image #3: Product Designer Peijin Du, CitiFix, 2025.
Image #4: Product Designer Peijin Du, CitiFix, 2025.
Image #5: Product Designer Peijin Du, CitiFix, 2025.