Qian Wan nisqap Ling Chatbot App diseñon

Qian Wan nisqap Ling Chatbot App diseñonqa Aparina Kamay Atipanakuy T'aqapi 2023 A' Design Award Fierru Premiu nisqap ancha chaniyuq atipaqninmi.

FierruAparina· 2023

Ling Chatbot App

Qian Wan rurasqa

Mañakuq: Qian Wan

Aparina T'aqapi A' Design Award Fierru Premiu Atipaq

20,635

Taripasqa Premio Atipaq

#144682 nisqapaq Premio Kayninta Taripay

A' Design Award ukhupi Qhaway Prensa Willakuy Premio Unanchay

Llinphikuna

Diseñomanta

Ling Chatbot App nisqamanta

Lingqa huk yachachiy chatbot celular aplicacionmi, allin yachay recursokuna qun chaninniyuq kaymanta, imaymana kaymanta, hinaspa tukuyninman kaymanta, China suyumanta yachaqkunata yanapananpaq sapaqanchayta hinaspa llakichiyta yachanankupaq hinaspa harkananankupaq. Kay aplicacionqa usuariokunatapas yachay wasinkupa allin willakuy fuentesninwan tinkin. Runa hina rimanakuywan, kay aplicacionqa runakunata aswan facilta sasa temamanta rimanankupaq yanapan.

Riqsichiy

A' Design Award Fierru Premiu nisqamanta

Ling Chatbot App A' Design Award Fierru Premiu mishak kan, yupaychay, kayta ruray yachak shinallatak industriapak mañaykunata paktachik alli diseñukunaman kun. Fierru mishak kashkakunaka hatun ruray ushayta, hanak yachayta, yachak yuyayta shinallatak ruray kamachiyta rikuchinku. Ling Chatbot App sinchi yupaychashka, kuyashka shinallatak kuyashka ruray, ruranapak alli shinallatak mushuk yuyaypi kanata munanku. Kay Fierru Premiu japishka diseñuka industriapak ashtawan alli ruraykunata tantachin shinallatak yachaywan shinallatak ushaywan tantashka tekniku ushayta charin. Sinchi ruraymanta Ling Chatbot App yupaychashka kan shinallatak kawsayta alliyachik ruraykunata kuypak ruray kan, pachata ashtawan alli kachun ruran.

Diseño Qhipanpi

Prensa Kit

Diseñadorpa quska créditos, llamk'aq runakunapas técnico willaykuna.

Sapaq Kayninkunamanta: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Tupukuna & P'istuy: The app is designed for iOS.
Etiquetakuna: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Ruway Tecnología: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Diseño Sasachakuy: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
T'aqwiy: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Kallpachay: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Llamk'ay Pacha: The project started in June 2021 in LA and finished in August 2022 in Seattle
Purichiy Puriy: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.