iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر by Maria Roen

iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر by Maria Roen is a highly esteemed winner of the very prestigious 2023 A' Design Award برونز انعام in انٽرفيس، تعامل ۽ صارف تجربو ڊيزائن Competition Category.

برونزانٽرفيس· 2023

iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر

by Maria Roen

Client: iDWELL

A' Design Award برونز انعام Winner in انٽرفيس Category

17,750

Verified Award Winner

Verify Award Status for #149737

View at A' Design Award Press Release Award Badge

Colors

The Design

About iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر

iDwell هڪ گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر آهي، جيڪو ملڪيت جي انتظام (پراپرٽي مئنيجمينٽ) لاءِ ٺاهيو ويو آهي. ملڪيت جي انتظام ۾ وڏي مقدار ۾ معلومات، دستاويز ۽ ٺيڪيدارن جو ڪم شامل هوندو آهي. iDwell معمولي عملن کي خودڪار بڻائي هن ڪم جي بار کي گھٽائي ٿو. ان جي خاصيتن ۾ سنڀال جي درخواستن (مينٽيننس ٽڪيٽنگ)، مڪمل اي ميل ۽ رابطي جي ضم ٿيل سهولت، ۽ خودڪار ورڪ فلو شامل آهن. الڳ ايپليڪيشنون مالڪن ۽ ڪرائيدارن (لينڊلارڊز ۽ ٽيننٽس) ٻنهي جي ضرورتن جي خدمت ڪن ٿيون. هڪ ترتيب لائق ڊيش بورڊ تجزيا، کليل ڪمن ۽ درخواستن، اڻ پڙهيل پيغامن ۽ نيوز فيڊ کي ظاهر ڪري ٿو. هڪ لچڪدار فلٽر سسٽم استعمال ڪندڙن کي وڏي مقدار ۾ ڊيٽا سان ڪم ڪرڻ ۾ مدد ڏئي ٿو.

The Recognition

About the A' Design Award برونز انعام

iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر A' Design Award برونز انعام جو کٽيندڙ آهي، تمام گهڻو معزز اعتراف جيڪو تخليقيت، اختراع ۽ ذڪاوت سان ممتاز بهترين ڊيزائنن کي ڏنو وڃي ٿو. برونز جا کٽيندڙ ڀرپور مهارت واريون ۽ نمايان طور تخليقي شاهڪار آهن، جيڪي پنهنجي ڊيزائنرن جي وسيع تجربي، تخيل ۽ ڏاهپ جي تصديق ڪن ٿيون. iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر کان اميد ڪئي وڃي ٿي ته اهو هڪ تمام گهڻو قدر ڪيل، ساراهيل ۽ پيارو شيءِ هوندو، قابل ذڪر حد تائين پيشه ورانه ۽ جدت وارو. هي ڊيزائن جنهن A' Design Award برونز انعام کٽيو آهي، فن، سائنس، ڊيزائن ۽ ٽيڪنالاجي ۾ بهترين طريقا شامل ڪري ٿو ۽ ننڍين تفصيلن ڏانهن ڌيان ڏيڻ ڪري شاندار آهي. iDwell گراهڪ لاڳاپن جي انتظام (CRM) سافٽ ويئر ضرورتون خوبصورتيءَ سان پوريون ڪري ٿو، خواهشن کي ڇهي ٿو، جذبن کي موهي ٿو ۽ تجسس ڇڪي ٿو.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimensions & Packaging: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Tags: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Production Technology: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Design Challenge: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Research: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspiration: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Project Duration: Austria
Operation Flow: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Image Credits: Maria Roen