Atria Convergence Technologies ٽيلي ڪميونيڪيشن موبائل ايپليڪيشن by Naseer Ahmed and Siva Teja Boddeti is a highly esteemed winner of the very prestigious 2024 A' Design Award چاندي انعام in انٽرفيس، تعامل ۽ صارف تجربو ڊيزائن Competition Category.
چانديانٽرفيس· 2024
Atria Convergence Technologies ٽيلي ڪميونيڪيشن موبائل ايپليڪيشن
by Naseer Ahmed and Siva Teja Boddeti
Client: Act
A' Design Award چاندي انعام Winner in انٽرفيس Category
Verified Award Winner
Verify Award Status for #159375The Design
About Atria Convergence Technologies ٽيلي ڪميونيڪيشن موبائل ايپليڪيشن
ايٽريا ڪنورجنس ٽيڪنالاجيز هڪ موبائل ايپليڪيشن انٽرفيس آهي، جيڪو هڪ ٽيلي ڪميونيڪيشن سروس فراهم ڪندڙ لاءِ ٺاهيو ويو آهي. هيءَ ايپليڪيشن گراهڪن کي هڪ ئي جاءِ تي خدمتون، ڊوائيسز ۽ ادائگيون منظم ڪرڻ جي سهولت ڏئي ٿي. وقت بچائڻ لاءِ عام واهپي وارا ٽرانزيڪشن ٿورن قدمن ۾ رکيا ويا آهن. هڪ واضح انفارميشن آرڪيٽيڪچر مواد کي منظم ڪري ٿو، جنهن ڪري انفرادي خاصيتون آسانيءَ سان ڳولي سگهجن ٿيون. مواد صارف جي رويي مطابق ترتيب ڏنو ويو آهي، ۽ لائلٽي انعام صارف جي دلچسپي وڌائڻ ۾ مدد ڪن ٿا. اعتماد پيدا ڪرڻ لاءِ سيڪيورٽي خاصيتون شامل ڪيون ويون آهن. ماڊيولر جوڙجڪ جي ڪري نيون خاصيتون بعد ۾ شامل ڪري سگهجن ٿيون.
The Recognition
About the A' Design Award چاندي انعام
Atria Convergence Technologies ٽيلي ڪميونيڪيشن موبائل ايپليڪيشن A' Design Award چاندي انعام جو کٽيندڙ آهي، غير معمولي حد تائين معزز اعتراف جيڪو اعليٰ ترين درجي جي، شاندار ۽ متاثر ڪندڙ ڊيزائنن کي ڏنو وڃي ٿو. چاندي جا کٽيندڙ تمام گهڻا روشن ۽ انتهائي تخليقي ڪم آهن، جيڪي پنهنجي ڊيزائنرن جي شاندار مهارت، صلاحيت ۽ ذڪاوت کي ظاهر ڪن ٿا. Atria Convergence Technologies ٽيلي ڪميونيڪيشن موبائل ايپليڪيشن کان اميد ڪئي وڃي ٿي ته اهو هڪ شاندار نمائشي ڪم هوندو، قابل ذڪر حد تائين پيشه ورانه ۽ ڳوڙهي جدت وارو. هي ڊيزائن جنهن A' Design Award چاندي انعام کٽيو آهي، هڪ انتهائي قابل ذڪر، ساراهيل ايجاد آهي جيڪا فائدو ڏئي ٿي ۽ فن، سائنس، ڊيزائن ۽ ٽيڪنالاجي جون حدون وڌائي ٿي. Atria Convergence Technologies ٽيلي ڪميونيڪيشن موبائل ايپليڪيشن هڪ اهڙي تخليق آهي جنهن تي گهڻا حسد ڪن ٿا، جيڪا خواهشون جاڳائي ٿي، مثبت جذبا آڻي ٿي ۽ حيرت ۽ تعجب جي چڻنگ ٻاري ٿي.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
- Dimensions & Packaging
- not applicable
- Tags
- Digital Product design, Telecommunications, ACT, Customer App, Mobile App
- Production Technology
- A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
- Design Challenge
- Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well. - Research
- The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
- Inspiration
- Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
- Project Duration
- The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
- Operation Flow
- This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
- Team Members
- Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair
Sponsored
Explore Beyond Designers.org
Discover products, services and opportunities from our advertising partners.
More to Explore
Related Designs
Explore more award-winning designs from the same category, selected by merit.
