iDwell Programska oprema za upravljanje odnosov s strankami – avtor Maria Roen

Delo iDwell Programska oprema za upravljanje odnosov s strankami avtorja Maria Roen je izjemno cenjeni dobitnik prestižne nagrade 2023 Bronasta nagrada A' Design Award v tekmovalni kategoriji Oblikovanje vmesnikov, interakcij in uporabniške izkušnje.

BronastaVmesnik· 2023

iDwell Programska oprema za upravljanje odnosov s strankami

avtor/ica: Maria Roen

Naročnik: iDWELL

Dobitnik nagrade Bronasta nagrada A' Design Award v kategoriji Vmesnik

17,750

Potrjeni dobitnik nagrade

Preverite status nagrade za #149737

Ogled na A' Design Award Sporočilo za javnost Značka nagrade

Barve

Dizajn

O dizajnu iDwell Programska oprema za upravljanje odnosov s strankami

iDwell je programska oprema za upravljanje odnosov s strankami, zasnovana za upravljanje nepremičnin. Upravljanje nepremičnin vključuje velike količine informacij, dokumentov in izvajalcev. iDwell avtomatizira rutinske procese za zmanjšanje te delovne obremenitve. Funkcije vključujejo izdajanje vzdrževalnih zahtevkov, popolno integracijo e-pošte in komunikacije ter avtomatiziran potek dela. Ločeni aplikaciji sta namenjeni najemodajalcem in najemnikom. Prilagodljiva nadzorna plošča prikazuje analitiko, odprte naloge in zahteve, neprebrana sporočila ter novičarski vir. Prilagodljiv sistem filtriranja uporabnikom pomaga pri delu z velikimi količinami podatkov.

Priznanje

O nagradi Bronasta nagrada A' Design Award

iDwell Programska oprema za upravljanje odnosov s strankami je prejemnik Bronaste nagrade A' Design Award, zelo prestižnega priznanja, ki se podeljuje izjemnim oblikovanjem, ki se odlikujejo po ustvarjalnosti, iznajdljivosti in bistrosti. Prejemniki Bronaste nagrade so v celoti spretni in presenetljivo ustvarjalni artefakti, ki potrjujejo bogate izkušnje, domišljijo in zvitost svojih oblikovalcev. Od iDwell Programska oprema za upravljanje odnosov s strankami se pričakuje, da bo visoko cenjen, občudovan in ljubljen predmet, opazno profesionalen in inovativen. To oblikovanje, nagrajeno z Bronasto nagrado A' Design Award, vključuje najboljše prakse v umetnosti, znanosti, oblikovanju in tehnologiji ter je odlično po pozornosti do podrobnosti. iDwell Programska oprema za upravljanje odnosov s strankami sijajno zadovoljuje potrebe, se dotika želja, očara čustva in vzbuja radovednost.

V ozadju dizajna

Komplet za medije

Zasluge, člani ekipe in tehnične podrobnosti, ki jih je posredoval oblikovalec.

Edinstvene lastnosti: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimenzije in embalaža: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Oznake: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Proizvodna tehnologija: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Oblikovalski izziv: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Raziskave: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspiracija: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Trajanje projekta: Austria
Potek delovanja: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Zasluge za slike: Maria Roen