Bltn Polokalame Galulue Fa'atasi AI e Chiwon Lee

O le mamanu Bltn Polokalame Galulue Fa'atasi AI e Chiwon Lee o se manumalo maualuga tele o le fa'ailoga mamalu 2024 A' Design Award Apamemea i le Vaega Tauva Mamanu Polokalame.

ApamemeaPolokalame· 2024

Bltn Polokalame Galulue Fa'atasi AI

na mamanuina e Chiwon Lee

Tagata Fa'atau: Multitude Insights

Manumalo o le A' Design Award Apamemea i le Vaega Polokalame

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Manumalo Fa'ailoga Fa'amaonia

Fa'amaonia le Tulaga o le Fa'ailoga mo #154690

Va'ai i le A' Design Award Fa'asalalauga Pailesi o le Fa'ailoga

Lanu

Le Mamanu

E Uiga ia Bltn Polokalame Galulue Fa'atasi AI

O le BLTN o se polokalame Software as a Service (SaaS) e tu'ufa'atasia ai le Natural Language Processing Technology (NLP) ma le Artificial Intelligence (AI) e fa'afaigofie ai taumafaiga mo le saogalemu lautele i le Government Technology (GovTech). E fa'afaigofie e le BLTN le fa'aulufaleina o fa'amaumauga ma le fefa'asoa'i mo leoleo, ma fa'amautinoa ai galuega gatasitasi. O lana su'esu'ega maualuga e fa'aogaina ai algorithms lavelave mo le fa'ailoaina lelei o mataupu. O le fa'aogaina o le AI e fa'aleleia ai le saosaoa ma le sa'o o le fo'ia o solitulafono. O le mamanu fa'atino ma aoga a le BLTN e tu'uina atu ai fofo fa'amalamalamaina, ma avea ai ma aseta taua mo fale leoleo.

Le Fa'ailogaina

E Uiga i le A' Design Award Apamemea

O le A' Design Award Apamemea na manumalo ai Bltn Polokalame Galulue Fa'atasi AI, o se faamaoniga matuā mamalu e tuuina atu i mamanu ese e iloga i le fatufatuaʻi, le atamai ma le poto. O ē manumalo i le Apamemea o mea e iai le tomai atoa ma fatufatuaʻi mataʻina e faamaonia ai le poto masani tele, le mafaufau ma le atamai o tagata mamanu. E faamoemoeina Bltn Polokalame Galulue Fa'atasi AI e avea ma mea e vivii tele, ua pelepelea, e iloga i le tomai faapolofesa ma mea fou. O lenei mamanu na manumalo i le A' Design Award Apamemea e tuufaatasia ai faiga sili i le faatufugaga, saienisi, mamanu ma tekonolosi ma e sili ona lelei i le mataituina o mea itiiti. Bltn Polokalame Galulue Fa'atasi AI e faamalieina matagofie manaʻoga, pa i manaʻo, faalataina lagona ma faaosofia le fia iloa.

I Tua o le Mamanu

Pepa Fa'asalalau

Fa'amaoniaga, sui o le 'au ma fa'amatalaga fa'atekinisi na saunia e le tagata mamanu.

Uiga Fa'apitoa: BLTN is an AI-powered information-sharing platform for police officers. As officers upload crime data into BLTN, the AI looks for connections between them and intelligently alerts users. BLTN uses NLP and object recognition to look for clues that can unlock a case, especially for crimes that span multiple jurisdictions. Then, users connect through on-platform messaging and collaborative analysis tools. BLTN has successfully solved burglary, gang, and missing child cases across the U.S.
Fua & Fa'apipi'i: Web dimensions are 1440 px * 1024 px. BLTN is a B2G SaaS product available on the Web and Mobile that is FBI CJIS certified. It is only available to licensed and authorized individuals in the law enforcement space.
Fa'ailoga: Artificial Intelligence, Natural Language Processing, Public Safety, Collaboration, Information Sharing, Digital Infrastructure, Civic Technology, Crime Reduction
Tekonolosi Gaosiga: The platform is hosted on AWS and powered by NLP and AI. The NLP aids the search feature and the AI enables the recommendation and detection feature. An advanced Geographic Information System (GIS) technology is employed to enable the geo-visualization of crime data. The design was primarily carried out in Figma by using a design system and informed by quantitative and qualitative research with real users. The qualitative research was analyzed via open coding and affinity diagramming.
Lu'itau o le Mamanu: The challenge is that BLTN is addressing a data heavy and complex space that requires advanced levels of security and visibility controls due to the nature of the law enforcement industry. BLTN also has a variety of features powered by advanced technology that need to be compatible with each other. It was challenging to ensure the data is easy to consume, easy to navigate, and easy to share while also applying technological advances to aid the users in the law enforcement space.
Su'esu'ega: Qualitative research was conducted on law enforcement officers that are users of BLTN with the objective of understanding user pain points and user needs. Semi-structured interviews and task analysis was conducted via online conferencing tools. The research data was analyzed through open coding and affinity diagramming. The software version with user insights applied has been selected as the central communications platform for the High Intensity Drug Trafficking Area (HIDTA) program.
Fa'aosofia: More than 50% of crimes in the United States remain unsolved. This is primarily because very few inter-agency data sharing initiatives exist, so criminals can easily move between jurisdictions. Further, it is difficult to upload and share data as existing platforms require manual entry. Because of these disconnected and manual systems, detecting trends and connections between crimes is an incredibly complex problem given the size and scope of data uploaded daily.
Umi o le Poloketi: BLTN was published in May, 2022, and the design project for refining BLTN started in May, 2023 and finished in September, 2023 in the United States.
Fa'agasologa o Galuega: Police users log in and can view posts from other users and agencies in their area. They can view these in a grid or geo-referenced manner. As officers post, an AI scans all media, text, and unstructured data for connections. Users are alerted to relevant links and put in contact with the relevant agencies/users via on-platform messaging. Users can link data through link controls and visualize linkages on the map or evidence board views helping to solve the crime.
Sui o le 'Au: Chiwon Lee
Yeun Soo (Lauren) Choi
Minjung Kim
Seongbin Lee
Seowon Park