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Seamless Onboarding Aplikacion Bankar Mobil by Getirfinans Design Studio

Seamless Onboarding Aplikacion Bankar Mobil by Getirfinans Design Studio is a highly esteemed winner of the very prestigious 2026 Çmimi i Argjendtë A' Design Award in Dizajni i Teknologjive Mobile, Aplikacioneve dhe Softuerit Competition Category.


ArgjendiCelular· 2026

Seamless Onboarding Aplikacion Bankar Mobil

by Getirfinans Design Studio

Client: GetirFinans

Çmimi i Argjendtë A' Design Award Winner in Celular Category

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The Design

About Seamless Onboarding Aplikacion Bankar Mobil

Seamless Onboarding është një përvojë regjistrimi bankar mobil e krijuar për bankën dixhitale GetirFinans brenda aplikacionit Getir. Përdoruesit hapin një llogari, kryejnë verifikimin e identitetit dhe marrin një kartë fizike brenda pak minutash përmes një korrieri, në të njëjtën mënyrë siç dorëzohet një porosi ushqimore. Nëse verifikimi përmes korrierit dështon, verifikimi me video e vazhdon procesin menjëherë. Udhëzimet e qarta, hapat e paktë dhe ndërveprimet e thjeshta mikro zvogëlojnë hezitimin. Ndërfaqet u ndërtuan me SwiftUI dhe Compose për performancë reaguese.

The Recognition

About the Çmimi i Argjendtë A' Design Award

Seamless Onboarding Aplikacion Bankar Mobil është fitues i Çmimit të Argjendtë A' Design Award, një njohje jashtëzakonisht prestigjioze që u akordohet dizajneve të nivelit më të lartë, mahnitëse dhe mbresëlënëse. Fituesit e Argjendtë janë vepra tejet brilante dhe jashtëzakonisht krijuese që ilustrojnë ekspertizën, talentin dhe mprehtësinë e shquar të dizajnerëve të tyre. Seamless Onboarding Aplikacion Bankar Mobil pritet të jetë një vepër e mrekullueshme, vitrinë e vërtetë e mjeshtërisë, jashtëzakonisht profesionale dhe thellësisht inovative. Ky dizajn fitues i Çmimit të Argjendtë A' Design Award është një shpikje shumë e shquar dhe e admiruar që sjell dobi dhe zgjeron kufijtë e artit, shkencës, dizajnit dhe teknologjisë. Seamless Onboarding Aplikacion Bankar Mobil është një krijim shumë i dëshiruar që ngjall dëshira, sjell ndjenja pozitive dhe zgjon habi e mahnitje.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
GetirFinans reimagines what a bank can feel like. It is the first digital bank born inside a super app ecosystem, where groceries, payments, and finance come together seamlessly. Its innovation lies in empathy. It knows when you might need credit, creates your card instantly, and delivers it in minutes. It turns transactional moments into emotional ones.
For Getir, this experience extends the brand DNA of instant comfort from food to finance. It delivers premium, effortless, and accessible banking at Getir speed.
Dimensions & Packaging
GetirFinans is a mobile first digital banking experience embedded in the Getir app. It supports real time onboarding, identity verification, card issuance, and courier based delivery. The system integrates logistics infrastructure, digital verification tools, and banking services into a single flow optimized for speed, accessibility, and reliability.
Tags
mobile banking, service banking, finance, digital banking
Production Technology
The product was designed through iterative design sprints using interactive prototypes. SwiftUI and Compose were used to ensure high performance and responsive interfaces. Courier verification flows were technically integrated with onboarding systems. Polygon based delivery logic and proximity rules enabled reliable card delivery within minutes while maintaining security and scalability.
Design Challenge
The main challenge was merging regulated banking processes with ultra fast delivery expectations. Internally, banking requires trust and accuracy, while externally it must comply with legal identity verification and logistics constraints. Designing a flow that feels instant but remains secure required aligning finance, product, and courier operations into one seamless experience without overwhelming users.
Research
This project used mixed research to reduce onboarding time and delivery friction in digital banking. Usability testing, journey mapping, and A B testing were conducted using interactive prototypes, analytics, and delivery simulations. Research focused on digitally active banking users. Results showed that speed and reliability were critical to trust. Courier based onboarding increased adoption and confidence, leading to faster conversion, higher satisfaction, and new expectations for instant banking experiences.
Inspiration
Getir transformed everyday convenience by delivering groceries in minutes to millions of users. GetirFinans was inspired by extending this same sense of immediacy into the world of finance, making premium banking accessible to all. Built with the clarity and speed of e-commerce journeys, users can open an account within minutes and receive their card through a Getir courier, just like a regular order. From motion design to microcopy, every touchpoint is crafted to make banking feel simple, human, and naturally effortless.
Project Duration
The project started in August 2024 in Istanbul and finished in October 2025
Operation Flow
GetirFinans onboarding works like ordering groceries. Users open an account inside the Getir app, complete identity verification, and receive their physical card within minutes via a Getir courier. The flow adapts in real time. If courier verification fails, users continue instantly with video verification. Clear guidance, minimal steps, and friendly micro interactions reduce anxiety and make banking feel fast, human, and effortless.
Patents
Copyrights belong to Getir Teknolojik Hizmetler A.Ş.
Team Members
Erkan Soyupak
Aybüke Salur
Sedef Dilek Erdoğan
Image Credits
Image #1: GetirFinans Design Studio, Image #2: GetirFinans Design Studio, Image #3: GetirFinans Design Studio, Image #4: GetirFinans Design Studio, Image #5: GetirFinans Design Studio

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