Bltn Sethala sa Tirisano ya AI by Chiwon Lee

Boronse Softwere · 2024

Bltn Sethala sa Tirisano ya AI

by Chiwon Lee

Moputso oa Boronse oa A' Design Award 2024 in Softwere
CLIENT: Multitude Insights
Estimated Number of Design Views: 16,431
Verification code 699C555B65 · Verify this award

View at A' Design Award Press Release

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About Bltn Sethala sa Tirisano ya AI

BLTN ke sethala sa Software e le Tšebeletso (SaaS) se kopanyang Thekenoloji ya Ts'ebetso ya Puo ya Tlhaho (NLP) le Bohlale ba Maikhetshuetso (AI) ho nolofatsa maiteko a polokego ya setšhaba ho Thekenoloji ya Mmušo (GovTech). BLTN e nolofatsa ho kenya le ho arolelana lesedi bakeng sa baokamedi ba molao, ho netefatsa ts'ebetso e se nang mathata. Phuputso ya yona e tsoetseng pele e sebedisa di-algoridhimi tse rarahaneng bakeng sa tshebiletso e sebetsang ya dikgetsi. Ho kenyelletswa ha AI ho matlafatsa lebelo le nepahalo ya tharollo ya bosenyi. Moralo o sebetsang le o mosebetsi wa BLTN o fana ka ditharollo tse hlakile, ho etsa hore e be thepa ya bohlokwa ho mekhatlo ya ketapele ya molao.

About the Moputso oa Boronse oa A' Design Award

Bltn Sethala sa Tirisano ya AI ke mohapi oa Moputso oa Boronse oa A' Design Award, kananelo e hlomphehang haholo e fuoang meralo e ikhethang e tsejoang ka boqapi, bohlale ba ho qapa le bohlale. Bahapi ba Boronse ke lintho tse nang le bokhoni ka ho felletseng le boqapi bo hlollang tse tiisang boiphihlelo bo bongata, mohopolo le bokhoni ba ho iphumana ba baqapi ba tsona. Bltn Sethala sa Tirisano ya AI e lebelletsoe ho ba ntho e hlomphuoang haholo, e ratoang le e ratehang, e nang le boprofeshenale bo bonahalang le mehopolo e mecha. Moralo ona o hapileng Moputso oa Boronse oa A' Design Award o kenyelletsa mekhoa e metle ka ho fetesisa bonong, mahlaleng, moralong le theknolojing mme o hlahella ka ho tsepamisa maikutlo lintlheng tse nyenyane. Bltn Sethala sa Tirisano ya AI e kutloisisa litlhoko hantle, e ama litakatso, e hapa maikutlo mme e tsosa takatso ea ho tseba.

Press Kit

Unique Properties: BLTN is an AI-powered information-sharing platform for police officers. As officers upload crime data into BLTN, the AI looks for connections between them and intelligently alerts users. BLTN uses NLP and object recognition to look for clues that can unlock a case, especially for crimes that span multiple jurisdictions. Then, users connect through on-platform messaging and collaborative analysis tools. BLTN has successfully solved burglary, gang, and missing child cases across the U.S.
Dimensions & Packaging: Web dimensions are 1440 px * 1024 px. BLTN is a B2G SaaS product available on the Web and Mobile that is FBI CJIS certified. It is only available to licensed and authorized individuals in the law enforcement space.
Tags: Artificial Intelligence, Natural Language Processing, Public Safety, Collaboration, Information Sharing, Digital Infrastructure, Civic Technology, Crime Reduction
Production Technology: The platform is hosted on AWS and powered by NLP and AI. The NLP aids the search feature and the AI enables the recommendation and detection feature. An advanced Geographic Information System (GIS) technology is employed to enable the geo-visualization of crime data. The design was primarily carried out in Figma by using a design system and informed by quantitative and qualitative research with real users. The qualitative research was analyzed via open coding and affinity diagramming.
Design Challenge: The challenge is that BLTN is addressing a data heavy and complex space that requires advanced levels of security and visibility controls due to the nature of the law enforcement industry. BLTN also has a variety of features powered by advanced technology that need to be compatible with each other. It was challenging to ensure the data is easy to consume, easy to navigate, and easy to share while also applying technological advances to aid the users in the law enforcement space.
Research: Qualitative research was conducted on law enforcement officers that are users of BLTN with the objective of understanding user pain points and user needs. Semi-structured interviews and task analysis was conducted via online conferencing tools. The research data was analyzed through open coding and affinity diagramming. The software version with user insights applied has been selected as the central communications platform for the High Intensity Drug Trafficking Area (HIDTA) program.
Inspiration: More than 50% of crimes in the United States remain unsolved. This is primarily because very few inter-agency data sharing initiatives exist, so criminals can easily move between jurisdictions. Further, it is difficult to upload and share data as existing platforms require manual entry. Because of these disconnected and manual systems, detecting trends and connections between crimes is an incredibly complex problem given the size and scope of data uploaded daily.
Project Duration: BLTN was published in May, 2022, and the design project for refining BLTN started in May, 2023 and finished in September, 2023 in the United States.
Operation Flow: Police users log in and can view posts from other users and agencies in their area. They can view these in a grid or geo-referenced manner. As officers post, an AI scans all media, text, and unstructured data for connections. Users are alerted to relevant links and put in contact with the relevant agencies/users via on-platform messaging. Users can link data through link controls and visualize linkages on the map or evidence board views helping to solve the crime.