Karya Ling Aplikasi Chatbot ku Qian Wan nyaéta pamenang anu dihormat pisan tina 2023 A' Design Award Beusi anu bergengsi dina Katégori Kompetisi Sélulér.

BeusiSélulér· 2023

Ling Aplikasi Chatbot

ku Qian Wan

Klién: Qian Wan

Pamenang A' Design Award Beusi dina Katégori Sélulér

20,635

Pamenang Panghargaan anu Diverifikasi

Verifikasi Status Panghargaan pikeun #144682

Tingali di A' Design Award Siaran Pers Lencana Panghargaan

Warna

Désain

Ngeunaan Ling Aplikasi Chatbot

Ling mangrupikeun aplikasi sélulér chatbot atikan anu nyayogikeun sumber diajar anu dipercaya ngeunaan kaadilan, karagaman, sareng inklusi pikeun ngabantosan mahasiswa internasional Cina diajar sareng nyegah diskriminasi sareng pelecehan. Aplikasi ieu ogé nyambungkeun pamaké ka sumber laporan kasus anu dipercaya ti sakolana. Ngalangkungan interaksi paguneman anu humanis, aplikasi ieu ngagampangkeun jalma-jalma ngobrol ngeunaan topik-topik anu hésé.

Pangakuan

Ngeunaan A' Design Award Beusi

Ling Aplikasi Chatbot mangrupa juara A' Design Award Beusi, pangakuan anu bergengsi anu dipasihkeun ka desain alus anu minuhan sarat profésional jeung industri anu diharepkeun tina kréasi anu dirarancang alus. Para juara Beusi nunjukkeun kaahlian anu hébat, spésialisasi anu luhur, pamahaman ahli jeung kamampuh kréatif para kréatorna. Ling Aplikasi Chatbot diharepkeun jadi kréasi anu dihargaan, dikagumi jeung dipikanyaah anu praktis jeung inovatif. Desain juara A' Design Award Beusi ieu ngalebetkeun prakték pangalusna industri sarta ngabogaan ciri téknis anu mampuh pakait jeung pangweruh praktis jeung bakat. Ling Aplikasi Chatbot dihormat pikeun katelitianana sarta dirarancang pikeun méré paningkatan kualitas hirup anu mantuan ngajadikeun dunya tempat nu leuwih hadé.

Di Balik Désain

Kit Pers

Krédit, anggota tim sareng detil téknis anu disayogikeun ku désainer.

Sipat Unik: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Diménsi & Bungkusan: The app is designed for iOS.
Tag: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Téknologi Produksi: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Tantangan Desain: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Panalungtikan: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Inspirasi: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Durasi Proyék: The project started in June 2021 in LA and finished in August 2022 in Seattle
Alur Operasi: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.