Muundo Atria Convergence Technologies Programu ya Simu ya Mawasiliano na Naseer Ahmed and Siva Teja Boddeti ni mshindi mashuhuri wa tuzo ya kifahari ya 2024 Tuzo ya Fedha ya A' Design Award katika Kategoria ya Mashindano ya Usanifu wa Kiolesura, Mwingiliano na Uzoefu wa Mtumiaji.
FedhaKiolesura· 2024
Atria Convergence Technologies Programu ya Simu ya Mawasiliano
na Naseer Ahmed and Siva Teja Boddeti
Mteja: Act
Mshindi wa Tuzo ya Fedha ya A' Design Award katika Kategoria ya Kiolesura
Mshindi wa Tuzo Aliyethibitishwa
Thibitisha Hali ya Tuzo kwa #159375Muundo
Kuhusu Atria Convergence Technologies Programu ya Simu ya Mawasiliano
Atria Convergence Technologies ni kiolesura cha programu ya simu kilichoundwa kwa ajili ya mtoa huduma za mawasiliano. Programu hii inawawezesha wateja kusimamia huduma, vifaa na malipo mahali pamoja. Miamala inayofanywa mara kwa mara imewekwa ndani ya hatua chache ili kuokoa muda. Muundo wazi wa taarifa hupanga maudhui, hivyo vipengele mahususi ni rahisi kupatikana. Maudhui yamelenga tabia za mtumiaji, na zawadi za uaminifu husaidia kuongeza ushiriki. Vipengele vya usalama vimejumuishwa ili kujenga imani. Muundo wa moduli unaruhusu vipengele vipya kuongezwa baadaye.
Utambuzi
Kuhusu Tuzo ya Fedha ya A' Design Award
Atria Convergence Technologies Programu ya Simu ya Mawasiliano ni mshindi wa Tuzo ya Fedha ya A' Design Award, utambuzi wenye heshima kubwa ya ajabu unaotolewa kwa miundo ya hali ya juu kabisa, ya kupendeza na ya kuvutia. Washindi wa Fedha ni kazi zinazong'aa mno na bunifu kupita kiasi zinazoonyesha utaalamu bora, kipaji na busara ya wabunifu wao. Atria Convergence Technologies Programu ya Simu ya Mawasiliano inatarajiwa kuwa kazi nzuri ya kuigwa ambayo ni ya kitaalamu kwa kiasi kikubwa na yenye ubunifu wa kina. Muundo huu ulioshinda Tuzo ya Fedha ya A' Design Award ni uvumbuzi unaojulikana sana na kupendwa, unaonufaisha na kupanua mipaka ya sanaa, sayansi, usanifu na teknolojia. Atria Convergence Technologies Programu ya Simu ya Mawasiliano ni kazi inayotamaniwa mno inayochochea hamu, huleta hisia chanya na huzua mshangao na mastaajabu.
Nyuma ya Muundo
Vifaa vya Habari
Mikopo, wanachama wa timu na maelezo ya kiufundi yaliyotolewa na mbuni.
- Sifa za Kipekee
- This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
- Vipimo na Ufungashaji
- not applicable
- Lebo
- Digital Product design, Telecommunications, ACT, Customer App, Mobile App
- Teknolojia ya Uzalishaji
- A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
- Changamoto ya Ubunifu
- Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well. - Utafiti
- The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
- Msukumo
- Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
- Muda wa Mradi
- The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
- Mtiririko wa Uendeshaji
- This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
- Wanatimu
- Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair
Imedhaminiwa
Gundua Zaidi ya Designers.org
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