Hilfe Punkt Programu ya Simu by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 Tuzo ya Shaba ya A' Design Award in Usanifu wa Kijamii Competition Category.
ShabaKijamii· 2024
Hilfe Punkt Programu ya Simu
by Ladan Zadfar
Client: HilfePunkt
Tuzo ya Shaba ya A' Design Award Winner in Kijamii Category
Verified Award Winner
Verify Award Status for #159946The Design
About Hilfe Punkt Programu ya Simu
Kuhamia kunahusisha kupambana na sheria zisizojulikana, hasa bila ujuzi wa lugha. Hilfe Punkt inafanya kazi kama taa ya kuongoza, ikirahisisha njia ya wahamiaji wapya kwa kuwapa huduma mbalimbali kama vile kupata miadi na kupokea masasisho ya habari. Imefanyiwa makundi mbalimbali, inavunja vizuizi vya lugha, ikitoa msaada katika lugha ya mama kwa mawasiliano wazi na mamlaka. Muhimu zaidi, inafanya taarifa kulingana na maeneo ya watumiaji. Dhamira yetu ni uzoezi wa haraka, kuwezesha ujumuishaji usio na vikwazo.
The Recognition
About the Tuzo ya Shaba ya A' Design Award
Hilfe Punkt Programu ya Simu ni mshindi wa Tuzo ya Shaba ya A' Design Award, utambuzi wenye heshima kubwa unaotolewa kwa miundo bora inayotofautishwa kwa ubunifu, ustadi na busara. Washindi wa Shaba ni kazi za ufundi mwingi na bunifu ya kushangaza zinazothibitisha uzoefu mpana, mawazo na ustadi wa wabunifu wao. Hilfe Punkt Programu ya Simu inatarajiwa kuwa kitu kinachothaminiwa sana, kupendwa na kuenziwa, ambacho ni cha kitaalamu na bunifu kwa kiasi kikubwa. Muundo huu ulioshinda Tuzo ya Shaba ya A' Design Award unajumuisha mbinu bora katika sanaa, sayansi, usanifu na teknolojia, na ni bora kwa umakini wake kwa undani. Hilfe Punkt Programu ya Simu hutosheleza mahitaji kwa uzuri, hugusa hamu, huvutia hisia na kuvutia udadisi.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- Migrants and refugees are a big part of germany's society,and as a big part,their confusion,stress and uncertainty can effect the whole society.HilfePunkt is a communicative service app that provides newcomers,specifically refugees,guidance and help.It offers newcomers clear steps,helping them understand what should be done and why.It gives them a sence of responsibilty and self confidence.It minimizes misunderstandings and communication conflicts and targets a faster,easier integration process.
- Dimensions & Packaging
- The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
- Tags
- HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
- Production Technology
- The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
- Design Challenge
- Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
- Research
- In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
- Inspiration
- we are living in a world where democratic design plays a very important role in different societies.Creating a democratic solution for newcomers in Germany to give them the chance of easing their way into their new home was the designers source of inspiration.It is shocking how not knowing the regulations and activities can influence a huge community of people:Migrants!Giving them the opportunity of not getting misinformed by the flood of unnecessary information is one of HilfePunkt's missions .
- Project Duration
- The project started in February 2023 in Germany.
- Operation Flow
- HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
- Image Credits
- Mohammad Farshad
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