Hilfe Punkt Aplikasyong Mobile by Ladan Zadfar

Hilfe Punkt Aplikasyong Mobile by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award na Bronse in Disenyong Panlipunan Competition Category.

BronsePanlipunan· 2024

Hilfe Punkt Aplikasyong Mobile

by Ladan Zadfar

Client: HilfePunkt

A' Design Award na Bronse Winner in Panlipunan Category

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Verified Award Winner

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Colors

The Design

About Hilfe Punkt Aplikasyong Mobile

Ang paglipat sa ibang bansa ay nangangahulugan ng pakikitungo sa mga di-pamilyar na patakaran, lalo na kung walang kaalaman sa wika. Ang Hilfe Punkt ay nagsisilbing ilaw na gabay na nagpapasimple ng landas ng mga bagong dating sa pamamagitan ng pagbibigay ng iba't ibang serbisyo tulad ng pagkuha ng mga appointment at pagtanggap ng mga update sa impormasyon. Inilaan para sa iba't ibang grupo, nag-aalis ito ng mga hadlang sa wika sa pamamagitan ng pag-aalok ng suporta sa katutubong wika para sa malinaw na komunikasyon sa mga awtoridad. Mahalaga rin, iniaangkop nito ang impormasyon batay sa lokasyon ng mga gumagamit. Ang aming misyon ay ang mabilis na adaptasyon at pagpapalakas para sa walang hadlang na pagsasama.

The Recognition

About the A' Design Award na Bronse

Ang Hilfe Punkt Aplikasyong Mobile ay nagwagi ng A' Design Award na Bronse, isang lubhang prestihiyosong pagkilalang iginagawad sa mga natatanging disenyong nakikilala sa pagkamalikhain, katalinuhan at talas ng isip. Ang mga nagwagi ng Bronse ay mga likhang lubhang mahusay at kapansin-pansing malikhain na nagpapatunay sa malawak na karanasan, imahinasyon at pagkamaparaan ng kanilang mga tagapagdisenyo. Inaasahang ang Hilfe Punkt Aplikasyong Mobile ay isang lubos na pinahahalagahan, hinahangaan at minamahal na bagay na kapansin-pansing propesyonal at makabago. Ang disenyong ito na nagwagi ng A' Design Award na Bronse ay nagsasama ng pinakamahuhusay na kasanayan sa sining, agham, disenyo at teknolohiya, at mahusay dahil sa pansin nito sa detalye. Ang Hilfe Punkt Aplikasyong Mobile ay kahanga-hangang tumutugon sa mga pangangailangan, humahaplos sa mga hangarin, bumibighani sa damdamin at umaakit sa pag-uusisa.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Migrants and refugees are a big part of germany's society,and as a big part,their confusion,stress and uncertainty can effect the whole society.HilfePunkt is a communicative service app that provides newcomers,specifically refugees,guidance and help.It offers newcomers clear steps,helping them understand what should be done and why.It gives them a sence of responsibilty and self confidence.It minimizes misunderstandings and communication conflicts and targets a faster,easier integration process.
Dimensions & Packaging: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration: we are living in a world where democratic design plays a very important role in different societies.Creating a democratic solution for newcomers in Germany to give them the chance of easing their way into their new home was the designers source of inspiration.It is shocking how not knowing the regulations and activities can influence a huge community of people:Migrants!Giving them the opportunity of not getting misinformed by the flood of unnecessary information is one of HilfePunkt's missions .
Project Duration: The project started in February 2023 in Germany.
Operation Flow: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Image Credits: Mohammad Farshad