Niro Max Servis Robotu by Baidu Ai Cloud Hci Lab

Niro Max Servis Robotu by Baidu Ai Cloud Hci Lab is a highly esteemed winner of the very prestigious 2020 A' Design Award Altın Ödülü in Robotik, Otomat ve Otomasyon Tasarımı Competition Category.

AltınRobotik· 2020

Niro Max Servis Robotu

by Baidu Ai Cloud Hci Lab

Client: Baidu

A' Design Award Altın Ödülü Winner in Robotik Category

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Verified Award Winner
Verify Award Status for #100909

View at A' Design Award Press Release Award Badge

Colors

The Design

About Niro Max Servis Robotu

Niro Max, havalimanları için tasarlanmış bir servis robotudur. Yüz tanıma ve doğal dil etkileşimi sayesinde robot; yolculara check-in, bilet iadesi, uçuş bilgileri ve diğer sorularında yardımcı olabilmektedir. SLAM teknolojisi, Niro Max'in terminal içinde serbestçe hareket etmesine ve yardım almadan şarj olmasına olanak tanır. Arka bölmede bir defibrilatör ve ilk yardım çantası bulunur. Kabuk, enjeksiyon kalıplama yöntemiyle üretilen PC ve ABS malzemeden; iç iskelet ise alüminyum ve sac metalden oluşmaktadır. Amaç, daha düşük iş gücü maliyetiyle proaktif hizmet sunmaktır.

The Recognition

About the A' Design Award Altın Ödülü

Niro Max Servis Robotu, A' Design Award Altın Ödülü kazananıdır; bu, birinci sınıf, harika ve olağanüstü tasarımlara verilen son derece prestijli bir tanınırlıktır. Altın kazananlar, tasarımcılarının dehasını, bilgeliğini ve ustalığını yansıtan son derece yenilikçi, vizyoner ve göz kamaştırıcı yaratımlardır. Niro Max Servis Robotu, eşi görülmemiş değer sunan, çok övülen, çığır açan ve anıtsal bir buluş olması beklenir. A' Design Award Altın Ödülü kazanan bu tasarım, sanat, bilim, tasarım ve teknolojinin sınırlarına büyük fayda sağlayan ve onları ilerleten muhteşem, saygın bir projedir. Niro Max Servis Robotu yoğun arzu duyguları yaratır, tutku uyandırır, yaratıcılığı teşvik eder ve bizi cezbeder.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: NIRO-Max is an airport service robot can perform face recognition and natural language interaction. The SLAM technology enables it “walk” freely and charge itself autonomously to assist passengers with check-in, ticket return, flight info, and other inquiries while patrol airports. The back box of it is equipped with an AED and first aid kit. It can reach out to more passengers in need and proactively provide services with a less businesses system labor costs and a higher operational efficiency.
Dimensions & Packaging: 530mm x 500mm x 1500mm
Tags: Artificial Intelligence, Mobile, Service, Robot, Robotic
Production Technology: The shell of NIRO Max is adopted with PC and ABS injection molding, and its internal skeleton is realized with aluminum and sheet metal processes. The case is secured with buckles and screws and multiple rounds of optimization have been done to achieve rapid disassembly of it. Max presents many Baidu AI technologies including the NLP, computer vision, cloud computing, and Easy Talk. The integration of ultrasonic, infrared wave sensors and SLAM technology provides a safe guarantee for the robot.
Design Challenge: Based on our research, proper mimic of human and cute appearance can enhance users' willingness to interact: Instead of using black screen, we applied a white light-transmitting material and displayed digital expressions through projection on the robot face. After rounds of optimization in the areas of acoustic and mechanical design for its structure, the final design has no screw on the surface achieved an easy assemble and disassemble reducing the difficulty and cost of its maintenance.
Research: Quantitative and qualitative, user interview, case study
Research content: user preferences of robot appearance, human-robot interaction in public, robot height, Uncanny Valley.
Key finding: lack of interaction willingness, unfriendly experience
Solution: arms increase users' perception of it being intelligent for higher willingness to interact, and eyes bring a more human like feeling.
Taller than users will pose a pressure to users and cute appearance increases users’ willingness to interact.
Inspiration: Baidu, the world's largest Chinese search engine company, also a technology company of artificial intelligence represented by robots like Max launched in business scenarios. Max is a perfect combination of high technology and supreme user experience. In 5G eras, compared to human services, service robots can assist passengers in need accurately and flexibly to provide proactive services with a less businesses system labor costs and a higher operational efficiency.
Project Duration: The project was launched in Beijing in January 2019 and officially released at the Baidu Yunzhi Summit in September 2019.
At present, hundreds of Taiwan-level cooperation agreements have been signed in the government affairs scenes such as China Customs and Vehicle Administration, and part of the delivery has been completed. In addition, there are a lot of cooperation in negotiation in airports and shopping malls.
Operation Flow: The recessed screen helps protect user privacy. The depth camera can find the user and calculate user's distance to adjust speaker volume accordingly for better privacy. Digital facial expressions increase the humanity of interacting with the robot.
Max can move, watch, listen, think and speak like a human. It can identify the main speaker in a group conversation under noisy airport environment. When a user touches it, touch sensors can sense user touch's position and direction to give feedback.
Team Members: Fan Yang
Shiyan Li
Daiyan Liu
Hongtao Zhang
Bingkang Luo
Zhun Wu
Shiyu Wu
Yanyan Sun
Xiaowen Cheng
Yang Li
Libo Zhi
Yuhong Zhai
Fangfei Li
Mingfa Zhu
Daisong Guan