Hang Seng Bank Ingaphakathi leSebe leBhanki ngu-Marco Choi and Yan Yik Lun

Uyilo olubizwa ngokuba yi-Hang Seng Bank Ingaphakathi leSebe leBhanki olwenziwe ngu-Marco Choi and Yan Yik Lun ngumwini obekekileyo webhaso elinobukhazikhazi le-2021 Ibhaso Lebhronzi le-A' Design Award Kudidi Lokhuphiswano lwe-Uyilo lweNdawo yangaPhakathi kunye noMboniso.

IbhronziIngaphakathi· 2021

Hang Seng Bank Ingaphakathi leSebe leBhanki

ngu Marco Choi and Yan Yik Lun

Umxhasi: IMO design

Umwini we-Ibhaso Lebhronzi le-A' Design Award Kudidi Lwe-Ingaphakathi

13,476

Umwini Webhaso Oqinisekisiweyo

Qinisekisa Isimo Sebhaso se-#108096

Tyelela iSayithi Jonga kwi-A' Design Award Uxwebhu Lweendaba Ibheji Yembasa

Imibala

Uyilo

Malunga ne-Hang Seng Bank Ingaphakathi leSebe leBhanki

Hang Seng Bank yingaphakathi lesebe lebhanki lesizukulwana esitsha esikwiHong Kong. Eli sebe likumasikwe ali-152 kwaye linendlela yokuhlelwa evulelekileyo nemamkelayo, enokukhanyisela okukhululekileyo kunye nezinto zomthi ezifudumeleyo. Iimpawu zeenkonzo zedijithali zidibanisiwe nengaphakathi, kubandakanywa ikhawundlo yedijithali, ibar yeenkonzo zedijithali kunye nekhawuntara yokuzikhonzela. Abathengi banokufumana itikiti ledijithali leenkonzo zasekhawuntareni ngokusebenzisa i-application yebhanki yeselula phambi kokufika. Uyilo lujolise ekunciphiseni ixesha lokulinda kwisebe kwaye lenze ushishino lwebhanki lube nempumelelo nokuguqu-guquka ngakumbi.

Ukuqatshelwa

Malunga ne-Ibhaso Lebhronzi le-A' Design Award

Hang Seng Bank Ingaphakathi leSebe leBhanki ngumphumeleli weIbhaso Lebhronzi le-A' Design Award, ukuqatshelwa okuhlonitshwayo kakhulu okunikwa imiyilo ephawulekayo eyahlukaniswa kukuyila, ubukrelekrele nobukrelekrele. Abaphumeleleyo beBhronzi ziimveliso ezinobuchule obukhulu nezidala ngokumangalisayo ezingqina amava aphangaleleyo, ukucinga nokwazi ukuzenzela kwabayili bazo. Hang Seng Bank Ingaphakathi leSebe leBhanki iyathenjwa ukuba ibe yimpahla exatyiswa kakhulu, edunyiswayo nethandwayo enobungcali obuphawulekayo nezinto ezintsha. Lo myilo uphumeleleyo weIbhaso Lebhronzi le-A' Design Award ubandakanya iindlela ezilungileyo kakhulu kubugcisa, inzululwazi, uyilo kunye nobuchwephesha kwaye ugqwesile ngenxa yokunikela ingqalelo kwiinkcukacha. Hang Seng Bank Ingaphakathi leSebe leBhanki iyanelisa iimfuno ngokumangalisayo, ichukumisa iinqwenelo, ikhwebela iimvakalelo kwaye itsala umdla.

Emva Koyilo

Ikhithi Yeendaba

Iziqinisekiso, amalungu eqela kunye neenkcukacha zobugcisa ezinikezelwe ngumyili.

Iimpawu Ezizodwa: The new model branch design unveiled an innovative new service concept for its physical outlets at the reopening of its branch in Hong Kong. With an open design and digital service elements, including e-Ticketing for all customers and a digital services bar, the redesigned branch provides a more seamless, efficient and interactive service experience for customers.
Imilinganiselo nePakishini: Total area: 152 meter square.
Iithegi: Bank, bank design, e-banking, Branch design, retail design, New Generation banking
Ubuchwepheshe Bokuvelisa: To minimize their in-branch waiting time and enjoy greater convenience, all new and existing banking customers can obtain an e-ticket for counter services at the new branch via the personal banking mobile app before they arrive. The app will show their ticket number as well as the ticket currently being served.
Umngeni Woyilo: The new service concept will benefit all customers, but has particular appeal to younger and digitally savvy individuals. The model branch will be implemented at Hang Seng’s other branches in the coming two years, after which digital service elements will be gradually rolled out to other service outlets.
Uphando: Customers looking for assistance with using digital banking services can consult one of the Bank’s Digital Advocates.
Inkuthazo: The renovated new branch has an open and welcoming design, with comfortable lighting and warm wood elements to complement new digitally driven service elements, including e-ticketing, Digital Bar, self-service counter. Customers could enjoy self-servicing experience, and adventure in the bank. Breaking old and existing banking service model and create unexpected brand new banking experience.
Ubude Beprojekthi: The project started in Nov 2018 and finished in Aug 2019 in Hong Kong.
Ukuhamba Komsebenzi: This latest development is part of Hang Seng’s ongoing initiatives to meet changing customer expectations in an exciting new era of service possibilities for financial service providers. The new branch concept combines the convenience of digitalisation with the benefits of in-person expertise and personalised advice from Hang Seng’s team of service and wealth management professionals.
Iipathenti: Copyrights belong to IMO design limited, 2019.
Amalungu Eqela: Marco Choi
Yan Yik Lun
Natalie Chan
Fung Yeung
Amagunya Emifanekiso: Photographer: IMO design, Bobby Wu
Illustrator: Brainrental-lab