Hilfe Punkt Isicelo seFowuni ePhathwayo ngu-Ladan Zadfar

Uyilo olubizwa ngokuba yi-Hilfe Punkt Isicelo seFowuni ePhathwayo olwenziwe ngu-Ladan Zadfar ngumwini obekekileyo webhaso elinobukhazikhazi le-2024 Ibhaso Lebhronzi le-A' Design Award Kudidi Lokhuphiswano lwe-Uyilo lweNtlalo.

IbhronziEzentlalo· 2024

Hilfe Punkt Isicelo seFowuni ePhathwayo

ngu Ladan Zadfar

Umxhasi: HilfePunkt

Umwini we-Ibhaso Lebhronzi le-A' Design Award Kudidi Lwe-Ezentlalo

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Umwini Webhaso Oqinisekisiweyo

Qinisekisa Isimo Sebhaso se-#159946

Tyelela iSayithi Jonga kwi-A' Design Award Uxwebhu Lweendaba Ibheji Yembasa

Imibala

Uyilo

Malunga ne-Hilfe Punkt Isicelo seFowuni ePhathwayo

Ukufuduka kubandakanya ukujongana nemithetho engaziwayo, ngakumbi xa ungenalo ulwazi lolwimi. I-Hilfe Punkt isebenza njengesibane esikhokelayo, isenza lula indlela yabantu abatsha ngokubonelela ngeenkonzo ezahlukeneyo ezifana nokufumana amadinga kunye nokufumana uhlaziyo lolwazi. Ilungiselelwe amaqela ahlukeneyo, idiliza imiqobo yolwimi, inika inkxaso yolwimi lwemveli ukunxibelelana ngokucacileyo nabazimlawuli. Okubalulekileyo, ilungelelanisa ulwazi ngokusekwe kwiindawo zabasebenzisi. Injongo yethu kukulungelelanisa ngokukhawuleza, sinika amandla ukudityaniswa okungenamthungo.

Ukuqatshelwa

Malunga ne-Ibhaso Lebhronzi le-A' Design Award

Hilfe Punkt Isicelo seFowuni ePhathwayo ngumphumeleli weIbhaso Lebhronzi le-A' Design Award, ukuqatshelwa okuhlonitshwayo kakhulu okunikwa imiyilo ephawulekayo eyahlukaniswa kukuyila, ubukrelekrele nobukrelekrele. Abaphumeleleyo beBhronzi ziimveliso ezinobuchule obukhulu nezidala ngokumangalisayo ezingqina amava aphangaleleyo, ukucinga nokwazi ukuzenzela kwabayili bazo. Hilfe Punkt Isicelo seFowuni ePhathwayo iyathenjwa ukuba ibe yimpahla exatyiswa kakhulu, edunyiswayo nethandwayo enobungcali obuphawulekayo nezinto ezintsha. Lo myilo uphumeleleyo weIbhaso Lebhronzi le-A' Design Award ubandakanya iindlela ezilungileyo kakhulu kubugcisa, inzululwazi, uyilo kunye nobuchwephesha kwaye ugqwesile ngenxa yokunikela ingqalelo kwiinkcukacha. Hilfe Punkt Isicelo seFowuni ePhathwayo iyanelisa iimfuno ngokumangalisayo, ichukumisa iinqwenelo, ikhwebela iimvakalelo kwaye itsala umdla.

Emva Koyilo

Ikhithi Yeendaba

Iziqinisekiso, amalungu eqela kunye neenkcukacha zobugcisa ezinikezelwe ngumyili.

Iimpawu Ezizodwa: Migrants and refugees are a big part of germany's society,and as a big part,their confusion,stress and uncertainty can effect the whole society.HilfePunkt is a communicative service app that provides newcomers,specifically refugees,guidance and help.It offers newcomers clear steps,helping them understand what should be done and why.It gives them a sence of responsibilty and self confidence.It minimizes misunderstandings and communication conflicts and targets a faster,easier integration process.
Imilinganiselo nePakishini: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Iithegi: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Ubuchwepheshe Bokuvelisa: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Umngeni Woyilo: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Uphando: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inkuthazo: we are living in a world where democratic design plays a very important role in different societies.Creating a democratic solution for newcomers in Germany to give them the chance of easing their way into their new home was the designers source of inspiration.It is shocking how not knowing the regulations and activities can influence a huge community of people:Migrants!Giving them the opportunity of not getting misinformed by the flood of unnecessary information is one of HilfePunkt's missions .
Ubude Beprojekthi: The project started in February 2023 in Germany.
Ukuhamba Komsebenzi: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Amagunya Emifanekiso: Mohammad Farshad