My Jcb I-App Yekhadi Letyala ngu-Fourdigit Inc.

Uyilo olubizwa ngokuba yi-My Jcb I-App Yekhadi Letyala olwenziwe ngu-Fourdigit Inc. ngumwini obekekileyo webhaso elinobukhazikhazi le-2025 Ibhaso Legolide le-A' Design Award Kudidi Lokhuphiswano lwe-Uyilo loBuxhakaxhaka beMobhayili, iiAplikeyishini kunye neSoftwe.

IgolideImobhayili· 2025

My Jcb I-App Yekhadi Letyala

ngu Fourdigit Inc.

Umxhasi: JCB Co., Ltd.

Umwini we-Ibhaso Legolide le-A' Design Award Kudidi Lwe-Imobhayili

80,413

Umwini Webhaso Oqinisekisiweyo

Qinisekisa Isimo Sebhaso se-#167269

Tyelela iSayithi Jonga kwi-A' Design Award Uxwebhu Lweendaba Ibheji Yembasa

Imibala

Uyilo

Malunga ne-My Jcb I-App Yekhadi Letyala

Icandelo loshishino lwaseJapan libeka phambili ukuthembeka ekuhanjiseni inkonzo kunotshintsho lwetekhnoloji. Inyathelo lokuhlaziya iqonga lagxila ekusekeni isiseko esikhuselekileyo ngelixa lilinganisela ukhuseleko nobulula. Ngokusebenzisa ingxelo yabasebenzisi, eli nyathelo laqulunqa izinto ezintathu ezibalulekileyo. Ukufikelela okuphuculweyo okujoliswe kwimisebenzi ethile yeempawu ezisetyenziswa rhoqo ezifana nokujonga iingxelo nokutshintshisana ngamanqaku. Ukuboniswa okwenzelwe umntu okubeka phambili ulwazi ngokusekwe kwimbali yokusetyenziswa. Uyilo olucocekileyo nolucokelelweyo oluqinisa ukuthembeka nokuthenjwa kweJCB.

Ukuqatshelwa

Malunga ne-Ibhaso Legolide le-A' Design Award

My Jcb I-App Yekhadi Letyala ngumphumeleli weIbhaso Legolide le-A' Design Award, ukuqatshelwa okuhlonitshwayo kakhulu okunikwa imiyilo yeklasi yokuqala, ephawulekayo nentle. Abaphumeleleyo beGolide ziimveliso ezintsha kakhulu, ezinombono ongaphaya nezikhazimlayo ezibonisa ubuchule, ubulumko nobuchule babayili bazo. My Jcb I-App Yekhadi Letyala iyathenjwa ukuba ibe yimveliso edunyiswe kakhulu, ebeka umkhwa nekumgangatho wesikhumbuzo enikela ixabiso elingazange libonwe. Lo myilo uphumeleleyo weIbhaso Legolide le-A' Design Award yiprojekthi emangalisayo nehlonelwayo eluncedo kakhulu kwaye inyusa imida yobugcisa, inzululwazi, uyilo kunye nobuchwephesha. My Jcb I-App Yekhadi Letyala idala iimvakalelo ezinzulu zonqweno, ivusa umdla, ikhuthaza ukuyila kwaye iyasikhwebela.

Emva Koyilo

Ikhithi Yeendaba

Iziqinisekiso, amalungu eqela kunye neenkcukacha zobugcisa ezinikezelwe ngumyili.

Iimpawu Ezizodwa: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Imilinganiselo nePakishini: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Iithegi: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Ubuchwepheshe Bokuvelisa: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Umngeni Woyilo: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Uphando: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Inkuthazo: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Ubude Beprojekthi: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Ukuhamba Komsebenzi: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Amalungu Eqela: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui